{"id":2574369,"url":"https://alion.io/job/castellum-security-security-support-engineer","title":"Security Support Engineer","company":{"id":4417376,"name":"Castellum Security Collective","domain":"castellumsecurity.nl","url":"https://alion.io/company/castellumsecurity","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Recruitee","truth_index":{"grade":"C","score":62,"open_postings":25,"ghost_share":0.64,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Nieuw-Vennep, Netherlands"],"countries":["NL"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":4000,"max":4500,"currency":"EUR","period":"month","gross":null,"usd_annual":60060},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-07-08T14:15:31Z","employer_posted_date":"2026-07-08","last_verified_at":"2026-10-15T07:41:48Z","board_verified":true,"closed_at":null,"days_open":98,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":98},"description":"Vacature: Security Support Engineer\nLocatie: Nieuw-Vennep\nSalaris indicatie: € 4.000 - € 4.500 p/m\nUren: 38 uur p/w vast dienstverband\nAls Security Support Engineer neem je de technische lead in het beheer en de ondersteuning van high-security systemen bij onze klanten. Je werkt met oplossingen zoals Kidde ATS, TKH iProtect en Milestone en zorgt voor een stabiele, veilige en optimaal functionerende omgeving.\nJe werkt nauw samen met je collega’s om monitoring, eerste- en tweedelijns support en beheer optimaal op elkaar af te stemmen. Daarbij heb je een belangrijke rol in het voorkomen van storingen door proactieve bewaking en analyse.\nJouw kernverantwoordelijkheden\nMonitoren van klantomgevingen en proactief signaleren van afwijkingen in security- en netwerksystemen;\n\nOplossen van eerste- en tweedelijns storingen aan:\nToegangscontrolesystemen (TKH iProtect)\n\nInbraakdetectie (Kidde ATS en Galaxy)\n\nVideo Management Systemen (Milestone)\n\nSecurity management / PSIM (WinGuard, Kidde ATS8500)\n\nOnderliggende IT-infrastructuur (servers, netwerken);\n\nTechnisch beheer: installeren, configureren, upgraden en patchen van security- en IT-systemen;\n\nBeheer van IT- en security-assets (hardware, licenties, controllers, readers, etc.);\n\nSamenwerken met Service en coördineren van escalaties richting specialisten of leveranciers;\n\nDocumenteren van incidenten, wijzigingen en oplossingen in ticketsystemen en kennisdatabase;\n\nBijdragen aan optimalisatie van monitoring, beheerprocessen en security-oplossingen;\n\nOndersteunen bij onderhoudsplanning en klantcommunicatie.\n\nRequirements\nTechnisch\nIn het bezit van een MBV diploma (Monteur Beveiligingsinstallaties);\n\n2-5 jaar ervaring in technische support of beheer;\n\nErvaring met één of meerdere van de volgende systemen:\nTKH iProtect\n\nMilestone\n\nKidde ATS 8500/8600\n\nWinGuard\n\nKennis van netwerken, Windows-servers en IT-infrastructuur;\n\nBekend met remote support en werken in klantomgevingen;\n\nPre\nCertificeringen of trainingen in bovengenoemde systemen;\n\nErvaring in beveiligingstechniek of high-security omgevingen.\n\nWie ben jij?\nProactief: je voorkomt storingen voordat ze optreden;\n\nAnalytisch en oplossingsgericht;\n\nCommunicatief sterk, ook richting niet-technische gebruikers;\n\nKlantgericht en servicegericht;\n\nZelfstandig én teamspeler;\n\nGestructureerd en nauwkeurig.\n\nWat bieden wij jou?\nEen zelfstandige en dynamische rol binnen een leuk team in een gerenommeerd bedrijf op het gebied van beveiligingstechniek;\n\nWerkweek: 38 uur;\n\nVakantie: 25 dagen;\n\nPensioen: goed geregeld via Pensioenfonds Metaal & Techniek;\n\nOntwikkeling: volop groeimogelijkheden via cursussen & opleidingen.\n\nBijzonderheden\nOp kantoor werk je remote aan klantsystemen;\n\nJe werkt in een hoog-risico marktsegment; nauwkeurigheid en betrouwbaarheid zijn essentieel;\n\nDe functie vereist bereikbaarheid buiten reguliere kantooruren, bij calamiteiten met ICT-hardware bij klanten (servers, switches, firewalls, werkplekken). Het gaat niet om een standaard 24/7 storingsdienst met vaste shifts, maar om incidentele ondersteuning;\n\nFocus ligt op voorkomen van storingen door proactief beheer en monitoring.\n\nKlaar voor technische diepgang als Security Support engineer bij Seceurtronics?\nSolliciteer direct via de button of neem contact op met: Enrico de Werk - Recruitment Business Partner\n\n06-59888017, bellen of appen mag altijd.\nAcquisitie naar aanleiding van deze vacature wordt niet op prijs gesteld. Aan cv's die ongevraagd worden aangeleverd door uitzend- en detacheringsbureaus kunnen geen rechten worden ontleend.","description_format":"text","description_chars":3578,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-14T23:42:32Z"}],"visa":[],"liveness":{"score":4,"band":"cold","label":"Long shot","p_open":1,"p_active":0.157,"p_room":0.28,"age_days":98,"expected_fill_days":21,"reasons":["conf:2","stale_co","ghost","win:tail","crowd:"],"computed_at":"2026-10-15T05:46:00Z"},"pay":{"stated_usd_annual":60060,"is_top_pay":false},"html_url":"https://alion.io/job/castellum-security-security-support-engineer","json_url":"https://alion.io/job/castellum-security-security-support-engineer.json","meta":{"generated_at":"2026-10-15T08:50:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13344,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4417376},"rest":"https://alion.io/mcp/rest/get_company?id=4417376"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcastellum-security-security-support-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcastellum-security-security-support-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcastellum-security-security-support-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/castellum-security-security-support-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcastellum-security-security-support-engineer"}]}