{"id":2017183,"url":"https://alion.io/job/castorama-technicien-sav-fh","title":"Technicien SAV (F/H)","company":{"id":1818965,"name":"Castorama","domain":"castorama.fr","url":"https://alion.io/company/castorama-fr","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Welcome to the Jungle","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bron, France"],"countries":["FR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":28000,"max_usd":44000,"period":"year","method":"role_country_seniority_unknown","sample_n":770},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-29T20:00:18Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-11-01T04:42:35Z","board_verified":true,"closed_at":null,"days_open":32,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":32},"description":"Rejoins Castorama, une entreprise engagée dans l'amélioration de la vie quotidienne à travers la création d'habitats de qualité. En tant que Technicien SAV, tu seras au service du client, assurant un service après-vente de qualité, en accueillant les clients, en proposant des solutions adaptées à leurs besoins et en les conseillant sur l'utilisation des produits. Tu bénéficieras d'avantages tels que la mutuelle, la prévoyance, des offres du Comité Social et Economique, des espaces de détente, des tickets restaurant et une carte de réduction sur les produits vendus en magasin.\nMissions\nAccueillir le client et assurer la prise en charge des produits déposés au Service Après-Vente.\nGarantir la satisfaction du client en proposant une solution répondant à son besoin (échange ou réparation).\nEngager à donner au client un coût et un délai de réparation des produits dans le respect des conditions commerciales.\nProfil recherché\n ProfilTon sens du service au client et ton sens du contact\nTon organisation, ta méthode et ta réactivité\nDe formation CAP/BEP Technique, avec une première expérience en plateforme SAV\nEn magasin, tu bénéficies d'avantages tels que la mutuelle et la prévoyance, les offres du Comité Social et Economique, et des espaces de détente. Au-delà de trois mois de présence, tu profiteras également de tickets restaurant et d'une carte de réduction sur les produits vendus en magasin.\nRejoindre notre magasin, c'est aussi intégrer une équipe soudée et motivée avec qui tu pourras partager ton dynamisme et ta bonne humeur !","description_format":"text","description_chars":1548,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"French","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-07T13:13:32Z"}],"visa":[],"liveness":{"score":52,"band":"ok","label":"Likely open","p_open":1,"p_active":0.698,"p_room":0.75,"age_days":32,"expected_fill_days":36,"reasons":["conf:1","win:late"],"computed_at":"2026-11-01T06:10:25Z"},"pay":null,"html_url":"https://alion.io/job/castorama-technicien-sav-fh","json_url":"https://alion.io/job/castorama-technicien-sav-fh.json","meta":{"generated_at":"2026-11-01T08:12:49Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12794,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1818965},"rest":"https://alion.io/mcp/rest/get_company?id=1818965"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcastorama-technicien-sav-fh"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcastorama-technicien-sav-fh"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcastorama-technicien-sav-fh"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/castorama-technicien-sav-fh\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcastorama-technicien-sav-fh"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2017183}},{"tool":"search_jobs","arguments":{"company":"castorama.fr","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2017183},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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