{"id":3030235,"url":"https://alion.io/job/catalyst-brands-corporate-receptionist-guest-relations-associate","title":"Corporate Receptionist & Guest Relations Associate","company":{"id":2066519,"name":"Catalyst Brands","domain":"catalystbrands.com","url":"https://alion.io/company/catalystbrands","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Plano, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":16,"max":21,"currency":"USD","period":"hour","gross":null,"usd_annual":42000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Microsoft Teams","optional":false},{"name":"Outlook","optional":false}],"status":"closed","first_seen_at":"2026-10-21T20:12:38Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-30T20:59:31Z","board_verified":false,"closed_at":"2026-10-30T20:59:31Z","days_open":9,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":9},"description":"Overview\nAs our Corporate Receptionist / Guest Relations Associate, you are the initial point of contact for in-person associates, customers, vendors, and visitors at our Plano Corporate Home Office. This position serves as the premier \"face of Catalyst Brands\" and acts as our front-line point of contact for guest relations and security assessment.\nThe ideal candidate is a highly organized, customer-focused professional who effortlessly balances a warm, high-touch guest relations atmosphere with an eye for office safety and security.\nResponsibilities\nReception & Guest Relations\nWork efficiently to handle front-desk responsibilities, answer visitor questions, and provide directions. Screen entrants, follow admittance processes, maintain the visitor log, and create associate or visitor badges. Produce a welcoming atmosphere where everyone feels cared for through professional and respectful communication.\nLobby Safety & Access Control\nControl facility access and enforce entry-point security. Monitor the lobby/front-desk environment. Calmly and professionally redirect behaviors through courteous communication protocols.\nProperty & Vendor Protection\nEnsure all property removal complies with corporate policy. Identify and monitor vendor products carried by vendors or associates entering or exiting the facility.\nEmergency Response & Reporting\nRespond to emergencies in accordance with company safety processes. Protect scenes or evidence in the event of an accident or incident. Observe and report suspicious activity to leadership or public safety officers.\nOperational Adherence & Support\nAdhere to company policies, observe safe-work practices, and assist others in following them. Set up barriers and directional signage as directed based on corporate events. Provide general administrative support as assigned.\nQualifications\nProfessional Experience\n3+ years of related home office or regional office reception/security experience, demonstrating a background of balancing hospitality with facility protection.\nEducation\nHigh School degree or equivalent work experience required; a Technical or Bachelor’s degree is highly preferred\nCertifications\nFirst Aid, CPR, and AED Certifications are strongly preferred.\nTechnical Proficiency\nProficient use of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, MS Teams) and facility access database programs.\nCommunication Skills\nExceptional verbal, non-verbal, and written communication. High level of organization and the ability to maintain confidentiality regarding sensitive associate or business matters.\nAnticipating guest needs and building strong customer relationships at the front desk.\nCollaborating effectively by partnering seamlessly with HR, Facilities, and public safety officers to maintain a safe campus.\nCore Competentcies\nTaking ownership of the lobby environment, holding oneself to high safety and professional standards.\nPrioritizing and balancing competing demands of high-touch service and strict safety protocols.\nAchieving operational results efficiently, even during high-volume corporate events or emergencies.\nAdapting quickly to new safety procedures, safety/security tech updates, and administrative tasks.\nWhat you get: If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on all Catalyst Brands merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com\nPay Range\nUSD $16.00 - USD $21.50 /Hr.","description_format":"text","description_chars":3885,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":["Home office","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Apparel & Fashion Brands"],"lifecycle":[{"event":"open","at":"2026-10-21T20:12:38Z"},{"event":"close","at":"2026-10-30T20:59:31Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 26","filings_12m":26,"filings_prev_12m":0,"green_card_filings_12m":0,"median_offered_wage_usd":142500,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":null,"pay":{"stated_usd_annual":42000,"is_top_pay":false},"html_url":"https://alion.io/job/catalyst-brands-corporate-receptionist-guest-relations-associate","json_url":"https://alion.io/job/catalyst-brands-corporate-receptionist-guest-relations-associate.json","meta":{"generated_at":"2026-10-31T10:52:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16643,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2066519},"rest":"https://alion.io/mcp/rest/get_company?id=2066519"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcatalyst-brands-corporate-receptionist-guest-relations-associate"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcatalyst-brands-corporate-receptionist-guest-relations-associate"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcatalyst-brands-corporate-receptionist-guest-relations-associate"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/catalyst-brands-corporate-receptionist-guest-relations-associate\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcatalyst-brands-corporate-receptionist-guest-relations-associate"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3030235}},{"tool":"search_jobs","arguments":{"company":"catalystbrands.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3030235},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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