{"id":3298985,"url":"https://alion.io/job/catalyst-brands-engineer-2-infios-high-jump-warehouse-management-system","title":"Engineer 2 (Infios /High Jump Warehouse Management System)","company":{"id":2066519,"name":"Catalyst Brands","domain":"catalystbrands.com","url":"https://alion.io/company/catalystbrands","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Backend","role_family":"Backend","seniority":"middle","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dallas, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":87750,"max":129904,"currency":"USD","period":"year","gross":null,"usd_annual":129904},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CI/CD","optional":false},{"name":"Incident Management","optional":false},{"name":"MS SQL","optional":false},{"name":"PowerShell","optional":false},{"name":"Python","optional":false},{"name":"Rest API","optional":false},{"name":"SQL","optional":false},{"name":".NET","optional":true},{"name":"Agile","optional":true},{"name":"Apache Kafka","optional":true},{"name":"Azure","optional":true},{"name":"C#","optional":true},{"name":"Git","optional":true},{"name":"Kanban","optional":true},{"name":"Scrum","optional":true}],"status":"live","first_seen_at":"2026-10-26T22:59:09Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-10-28T16:30:27Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Overview\nEngineer 2\nRole Summary\nThis Support Engineer 2 role sits within the Technology organization and is responsible for the day-to-day health, stability, and continuous improvement of our Warehouse Management System (WMS) platform. The engineer will serve as a hands-on production support owner for the Infios Warehouse Advantage (WA) environments that run our distribution and fulfillment network, partnering closely with site Operations, Core Development Team, Business Partners, Vendors, and other Technology teams.\nTechnology support and operations are a primary component of this role (incident response, root cause analysis, environment and integration health, and problem elimination). Secondary role as a developer (system improvements, automation, monitoring, deployment support) and targeted configuration or code changes where they resolve a defect or remove recurring support burden. The engineer will build deep functional and technical expertise across the WMS environments with the goal of becoming a recognized subject matter expert (SME) for the WMS portfolio.\nKey Responsibilities\nWMS Production Support & Incident Management:\nServe as a primary point of contact for production support of the Infios Warehouse Advantage environments, triaging and resolving issues.\nOwn incidents end to end, detection, triage, impact assessment, root cause analysis, resolution, and follow-up and partner with incident management team.\nManage vendor escalations, driving cases to closure and holding partners accountable to SLAs.\nPerform problem management: identify recurring and chronic issues and drive permanent fixes that reduce ticket volume and mean time to resolution.\nWork a primarily business-hours schedule while participating in additional coverage during peak season, major releases, and site go-lives.\nCommunicate clearly and calmly during high-severity events, providing status and business impact to operations leadership and technology stakeholders in non-technical terms.\nBuild and maintain runbooks, known-error records, and knowledge base content so that resolution knowledge is repeatable and not resident in one person.\nDevelopment Support:\nMonitor the health and performance of the WA application, underlying SQL Server databases, batch and scheduled jobs, interfaces, and integration endpoints\nSupport environment management activities including refreshes, patching, version upgrades, and coordinated deployments across development, test, and production instances\nPromote configuration and code changes through established change management, using source control and CI/CD pipelines where available\nWrite, debug, and tune T-SQL stored procedures, complex queries, indexing strategies\nExecute production data corrections with appropriate transaction control, error handling, logging, and auditability\nDeliver small enhancements and configuration changes, including unit and regression testing, and prepare documentation consistent with organizational m methodology and technology standards\nParticipate in technical reviews, testing cycles, and cutover activities for WMS implementations, upgrades, and rollouts to new sites\nFollow detailed specifications and validate work through both functional and non-functional testing\nTranslate technical issues into terms business partners and leadership can act on and translate operational pain points into actionable items  Leverage AI tools\nQualifications - Experience & Capabilities\n5+ years of application support and/or engineering experience, including hands-on production support of a Tier 1 WMS in a distribution or fulfillment environment\nBachelor's degree in technology or related field\nExpert understanding of the Infios Warehouse Advantage Product Suite (formerly Körber / HighJump), including practical experience with Architect, WebWise / Page Editor, and Advantage Link\nExperience leading or supporting enterprise-scale WMS implementations, upgrades, or multi-site rollouts\nStrong T-SQL and SQL Server proficiency: complex stored procedures, query optimization and performance tuning\nWorking knowledge of warehouse operations, warehouse flow, and multi-channel retail fulfillment\nExperience operating within a formal incident, problem, and change management process against defined SLAs\nExperience supporting system integrations including REST APIs, event-driven or message-based architectures, and XML/JSON or flat-file interfaces\nScripting proficiency for automation (PowerShell, Python, or similar)\nComfortable with a remote/hybrid work environment and supporting remote business users across multiple sites\nStrong written and verbal communication skills, with the ability to hold meetings with business partners, vendors, and technical leadership\nStrong analytical and logical troubleshooting ability, with the composure to work incidents under operational pressure\nPreferred Qualifications:\nHands-on experience with ZPL label design and/or BarTender label management, including troubleshooting print services in a live warehouse environment\nExperience with Kafka or comparable event streaming platforms\nExperience with source control and CI/CD tooling (Git, Azure, or similar) applied to WMS deployments\nExperience with cloud or SaaS-hosted WMS environments and cloud migration\nExposure to WCS/MHE and automation\nExperience working in Agile delivery models (Scrum, Kanban)\nFamiliarity with .NET / C# and the ability to read and trace application code\nWhat You Get\nEnjoy a rewarding career at Catalyst, where we offer a competitive benefits package, a vibrant work environment, and the opportunity to make a difference with America's most iconic retail brands.\nGenerous benefits: Medical/dental/vision insurance starting on day one, term life insurance, paid vacation/holidays, 401(k) Savings Plan with company match, and an associate discount on merchandise across all Catalyst Brands.\nOpportunities for growth and development: We are committed to helping our employees grow their careers and develop their skills. We offer a variety of training and development programs, as well as opportunities for advancement.\nCollaborative and supportive culture: We believe in creating a workplace where everyone feels valued and respected. We encourage teamwork and collaboration, and we are always looking for ways to support our employees' success.\nAbout Catalyst Brands\nCatalyst Brands reflects the bringing together the rich heritages of our brands with modern excitement and a new vision for success. Five iconic brands came together under a unified powerhouse portfolio to celebrate the essence of American style. We will leverage our rich history, resources and best-in-class industry talent to further build the success of our brands. At Catalyst we are united in one shared purpose: We exist to ignite America’s most beloved retail brands to make fashion accessible to all.\nFor more opportunities to join our team please visit our careers page.\nPay Range\nUSD $87,750.00 - USD $129,904.00 /Yr.","description_format":"text","description_chars":6983,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Hybrid work","Life insurance","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Warehousing","Apparel & Fashion Brands"],"lifecycle":[{"event":"open","at":"2026-10-26T22:59:09Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 26","filings_12m":26,"filings_prev_12m":0,"green_card_filings_12m":0,"median_offered_wage_usd":142500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":20}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":13,"reasons":["conf:3","velocity","win:early"],"computed_at":"2026-10-28T05:59:10Z"},"pay":{"stated_usd_annual":129904,"is_top_pay":false},"html_url":"https://alion.io/job/catalyst-brands-engineer-2-infios-high-jump-warehouse-management-system","json_url":"https://alion.io/job/catalyst-brands-engineer-2-infios-high-jump-warehouse-management-system.json","meta":{"generated_at":"2026-10-28T19:22:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26700,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2066519},"rest":"https://alion.io/mcp/rest/get_company?id=2066519"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcatalyst-brands-engineer-2-infios-high-jump-warehouse-management-system"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcatalyst-brands-engineer-2-infios-high-jump-warehouse-management-system"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcatalyst-brands-engineer-2-infios-high-jump-warehouse-management-system"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/catalyst-brands-engineer-2-infios-high-jump-warehouse-management-system\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcatalyst-brands-engineer-2-infios-high-jump-warehouse-management-system"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3298985}},{"tool":"search_jobs","arguments":{"company":"catalystbrands.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3298985},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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