{"id":3596072,"url":"https://alion.io/job/caterpillar-it-analyst-application","title":"IT Analyst Application","company":{"id":176554,"name":"Caterpillar","domain":"caterpillar.com","url":"https://alion.io/company/caterpillar","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":97,"open_postings":140,"ghost_share":0,"stale_share":0.107,"repost_share":0.014,"time_to_fill_p50_days":32,"computed_at":"2026-11-07T05:47:08Z"}},"role":"Analytics","role_family":"Analytics","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":13500,"max_usd":31000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1854},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false},{"name":"ITSM","optional":false}],"status":"live","first_seen_at":"2026-11-02T03:48:45Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-07T08:32:23Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Career Area:\nTechnology, Digital and DataJob Description:\nYour Work Shapes the World at Caterpillar Inc.\nWhen you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.\nJob Summary\nSupports the IT function in the implementation, maintenance, support, testing, and continuous improvement of SAP Supply Chain Management solutions, with primary focus on SAP Service Parts Planning (SPP). Works with business partners and IT teams to analyze requirements, troubleshoot application and integration issues, support change requests, and ensure reliable operation of business-critical SCM processes.\nWhat You Will Do:\nSupports, maintains, and improves SAP SPP and SCM business processes, including SPP Planning Engine, Demand Capture, DRP and Deployment, SNC, CIF, Global ATP, Segmentation, Stocking/De-Stocking, Manage Demand, Forecasting, EOQ, and Safety Stock.\nPerforms root cause analysis of application, process, interface, and integration issues and recommends appropriate solutions.\nSupports and improves existing SAP interfaces, functions, and integrated business processes.\nPerforms functional/component testing, manual unit testing, and integration testing to validate solutions against agreed business requirements.\nSupports error analysis and resolution during testing and production support activities.\nFollows established ITSM incident management processes and supports resolution of P2, P3, and P4 incidents.\nCommunicates with business partners to understand issues, assess business impact, explain resolutions, and coordinate with relevant support teams.\nPerforms end-to-end Change Request Management, including requirement gathering, preparation and review of functional requirement documentation, testing, implementation support, and required controls.\nEnsures adherence to applicable governance and control requirements, including SOX compliance.\nCollaborates with other application and technical teams to ensure successful integration across SAP SCM, ECC, APO, CRM, and EWM landscapes.\nContributes to the implementation, customization, maintenance, and continuous improvement of the Global Template / SCM Core Solution.\nEnsures timely delivery of high-quality solutions and documentation.\nDemonstrates strong analytical, problem-solving, communication, and interpersonal skills, with flexibility to support rotational shifts as required.\nDegree Requirement:\nBachelor’s degree in Engineering (BE/B.Tech), or equivalent relevant experience where applicable.\nWhat You Have::\nCore Application Systems\nKnowledge of major production application systems used to support supply chain and service parts planning processes, ability to apply functional knowledge of SAP SCM and SAP SPP in support, maintenance, testing, and implementation activities.\nWorking Knowledge\nDemonstrates functional knowledge of SAP SCM Procurement / Materials Management and related business processes.\nDemonstrates knowledge of SAP SPP, including Planning Engine, Demand Capture, DRP, Deployment, Forecasting, EOQ, Safety Stock, and stocking/de-stocking processes.\nUnderstands key business functions and services supported by SAP SCM applications.\nUses functional specifications, process documentation, support procedures, and Global Template documentation to troubleshoot and support applications.\nApplies 3-5 years of relevant SCM/SAP functional experience to application support and improvement activities.\nProblem Solving\nKnowledge of approaches, tools, and techniques for recognizing, analyzing, and resolving application, operational, integration, and process problems; ability to apply structured problem-solving techniques to diverse support situations.\nWorking Knowledge:\nPerforms structured root cause analysis for SAP SPP process, application, and interface issues.\nFollows established problem reporting, incident management, and escalation procedures.\nAnalyzes P2/P3/P4 incidents and coordinates resolution with appropriate technical, functional, and business teams.\nEvaluates business impact and identifies appropriate corrective or preventive actions.\nDemonstrates analytical thinking and applies disciplined troubleshooting techniques to complex application issues.\nApplication Design, Architecture\nKnowledge of SAP application design and functional solution principles:\nAbility to translate business requirements and process needs into appropriate functional solutions within the SAP SCM landscape.\nWorking Knowledge:\nUnderstands the functional architecture of SAP SPP and SCM solutions and their interaction with related SAP systems.\nParticipates in the evaluation and design of changes to existing SAP SCM/SPP functionality.\nUnderstands dependencies between business processes, application functionality, interfaces, master data, and integration components.\nContributes to functional solution design while considering performance, reliability, integration, security, and Global Template standards.\nUnderstands the implications of solution changes across integrated systems and business processes.\nSystem Testing:\nKnowledge of system and software testing, ability to plan, execute, document, and support functional, unit, and integration testing to ensure quality throughout the application life cycle.\nWorking Knowledge\nExecutes assigned functional/component and unit testing against agreed business and functional requirements.\nPerforms manual unit and integration testing for new functionality and change requests.\nDocuments test results, defects, issues, and supporting evidence in accordance with established processes.\nSupports analysis and resolution of errors identified during testing.\nValidates fixes and application changes before implementation into production environments.\nCoordinates with functional, technical, integration, and business teams to ensure end-to-end solution quality.\nCommunication and Collaboration\nSupport:\nAbility to communicate effectively with business partners, application teams, technical teams, and other stakeholders to support effective delivery and resolution of SAP SCM/SPP requirements and issues.\nWorking Knowledge:\nCommunicates effectively with business partners to understand application issues and requirements.\nClearly explains issue impact, root cause, proposed resolution, and implementation considerations.\nCollaborates with other functional and technical teams to resolve cross-application and integration issues.\nProduces clear functional, testing, change, and support documentation.\nDemonstrates strong written, verbal, interpersonal, and cross-team communication skills.\nRequired Qualifications and Experience\n3-5 years of relevant experience with strong functional knowledge of SCM Procurement or Materials Management.\nBachelor’s degree in Engineering (BE/B.Tech).\nExperience working with SAP SPP and relevant planning and supply-chain processes.\nExperience in implementation, customization, or maintenance of a Global Template / SCM Core Solution.\nKnowledge of integration between SCM and other SAP components.\nExperience with integrated ECC, APO, CRM, and EWM landscapes is an added advantage.\nKnowledge of Tidal or similar job-scheduling tools is an added advantage.\nKnowledge or experience related to S/4HANA conversions is an added advantage.\nStrong analytical and problem-solving skills.\nExcellent written, verbal, and interpersonal communication skills.\nAbility and flexibility to work in rotational shifts.\nCaterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of India which can be found through our employment website at www.caterpillar.com/careers.\nWhat You Will Get:\nOur goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides day one benefits along with the potential of a variable bonus. Additional benefits include paid annual leave, flexi leave, medical and insurance (prorated based upon hire date).\nFinal Details:\nPlease frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application - please use the candidate log-in on our career website as it will reflect any updates to your status.\nIf you are interested in joining our team, please apply using an English version of your CV. We look forward to meeting you!\nThis Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization.\nAbout Caterpillar\nCaterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.\nPosting Dates:\nNovember 2, 2026 - November 15, 2026Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply\nNot ready to apply? 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