{"id":3576232,"url":"https://alion.io/job/caterpillar-it-analyst-applications-file-transfer-administrator","title":"IT Analyst Applications - File Transfer Administrator","company":{"id":176554,"name":"Caterpillar","domain":"caterpillar.com","url":"https://alion.io/company/caterpillar","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":95,"open_postings":176,"ghost_share":0,"stale_share":0.182,"repost_share":0.017,"time_to_fill_p50_days":31,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":true,"has_equity":false,"technologies":[{"name":"IBM MQ","optional":false},{"name":"COBOL","optional":true}],"status":"live","first_seen_at":"2026-10-30T00:00:00Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-15T00:03:27Z","board_verified":true,"closed_at":null,"days_open":16,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":16},"description":"Career Area:\nTechnology, Digital and DataJob Description:\nYour Work Shapes the World at Caterpillar Inc.\nWhen you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.\nJob Description\nAbout Caterpillar\nCaterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed to and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.\nYour Impact Shapes the World at Caterpillar Inc\nWhen you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.\nJob Summary\nWe are seeking an IT Analyst Applications - File Transfer Administrator to join India CoE-Integration & Engg -CAT IT Division\n\nThe preference for this role is to be based out of Bangalore - Caterpillar PSN\nThe File Transfer Administrator is responsible for supporting and maintaining enterprise file transfer solutions, primarily leveraging IBM MQ and Managed File Transfer technologies. This role includes both reactive support (incident tickets, troubleshooting) and proactive customer engagement to ensure reliable and secure data movement across a global customer base. The administrator will collaborate with support teams in the US and India to deliver timely resolutions, improve service reliability, and maintain platform stability while operating with a strong sense of ownership, urgency, and autonomy.\nWhat you will do:\nKey Responsibilities:\nAdminister and support enterprise file transfer platforms, primarily IBM MQ / Managed File Transfer (MFT).\nRespond to and resolve support tickets, ensuring clear communication and adherence to SLAs.\nEstablish and configure new file transfers, including onboarding new customers and use cases.\nTroubleshoot file transfer failures, connectivity issues, and performance problems across existing file transfers.\nProactively engage customers to identify issues, validate connectivity, and improve service reliability.\nCollaborate with global support teams (US and India) to manage incidents and coordinate resolutions.\nWork with vendors to support issue resolution, system upgrades, patching, and ongoing platform maintenance.\nSupport project-based initiatives with defined deliverables and timelines.\nPerform routine system administration tasks including monitoring, health checks, and maintenance.\nDocument configurations, processes, and troubleshooting procedures to support operational consistency.\nSupport additional file transfer technologies as needed, developing end-to-end administrative capability (e.g. GoAnywhere).\n\nWhat you will have:\nPreferred Skills:\nExperience with IBM MQ Managed File Transfer (MFT)\nExperience with secure file transfer protocols such as SFTP and FTPS\nStrong troubleshooting and customer support skills\nExperience working in a global support model with cross-region collaboration\nExposure to IBM integration technologies such as App Connect Enterprise (ACE) or DataPower (nice to have)To be updated\nSkill Descriptors:\nCore Application Systems: Knowledge of major production application systems used for delivery of services to internal and external clients; ability to leverage major production application systems in diverse situations.\nLevel Working Knowledge: \nHelps create contingency plans to mitigate impact of disruption on core applications.\nIdentifies key players, criticalities, roles, and responsibilities.\nInvestigates application-related issues with both business and IT professionals.\nRecommends enhancements for a major application system or related subsystems.\nWorks with core application systems for a major business unit or function. Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. Level Working Knowledge: \nIdentifies and documents specific problems and resolution alternatives.\nExamines a specific problem and understands the perspective of each involved stakeholder.\nDevelops alternative techniques for assessing accuracy and relevance of information.\nHelps to analyze risks and benefits of alternative approaches and obtain decision on resolution.\nUses fact-finding techniques and diagnostic tools to identify problems. Application Design, Architecture: Knowledge of application design and architecture principles and practices; ability to utilize application design methodologies, tools, and techniques to convert business requirements and logical models into a technical application design. Level Extensive Experience: \nAnalyzes system requirements and translates them into detailed design specifications.\nDesigns complex application architectures that meet performance, scalability, and reliability requirements.\nEvaluates and selects appropriate pattern, components, technologies, and tools for application development; integrates them with technical design.\nLeads application design reviews and walkthroughs to ensure alignment between business requirements and technical solution.\nTroubleshoots complex design issues and provides innovative solutions.\nPrepares technical design documents and blueprints for applications. Implementation: Knowledge of how to run applications for organizations; ability to implement application software within an organization and help end-users perform specific tasks (ex: accounting or graphic design). Level Working Knowledge: \nTracks problems associated with the quality and effectiveness of application software.\nResearches the benefits and drawbacks of an organization's application software.\nDrafts application software usage for the department's needs.\nProvides instant support for end users of application software.\nImplements a specific application software under the supervision of management. Requirements Analysis: Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project. Level Working Knowledge: \nFollows policies, practices and standards for determining functional and informational requirements.\nConfirms deliverables associated with requirements analysis.\nCommunicates with customers and users to elicit and gather client requirements.\nParticipates in the preparation of detailed documentation and requirements.\nUtilizes specific organizational methods, tools and techniques for requirements analysis. System and Technology Integration: Knowledge of the features and facilities of systems; ability to integrate and communicate among applications, databases and technology platforms. Level Working Knowledge: \nAssists with current and planned integration initiatives.\nExplores major issues and considerations for successful system integration.\nWorks with applications, data, technology bridges and a variety of platforms.\nWorks with existing interfaces as well as integration and migration plans within own area.\nPlays an active role in local integration efforts. System Testing: Knowledge of system and software testing; ability to design, plan and execute system testing strategies and tactics to ensure the quality of software at all stages of the system life cycle. Level Working Knowledge: \nSupports the project leader in developing and executing system test plans.\nEvaluates system documentation and user manuals for usability, accuracy and completeness.\nExecutes test cases, analyzes test results and reports on findings regularly.\nTests system components for compliance with functional requirements.\nParticipates in the testing of a system's ability to recover from hardware or software failures. What you will get: \nWork Life Harmony\nEarned and medical leave.\nRelocation assistance\nHolistic Development\nPersonal and professional development through Caterpillar ‘s employee resource groups across the globe\nCareer developments opportunities with global prospects\nHealth and Wellness\nMedical coverage -Medical, life and personal accident coverage\nEmployee mental wellness assistance program\nFinancial Wellness\nEmployee investment plan\nPay for performance -Annual incentive Bonus plan.\nAdditional Information:\nCaterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careers\nThis position requires working onsite five days a week.Visa Sponsorship is not available for this position.Posting Dates:\nOctober 30, 2026 - November 15, 2026Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply\nNot ready to apply? 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