{"id":478236,"url":"https://alion.io/job/caterpillar-manager-business-development-dynamics-365","title":"Manager Business Development - Dynamics 365","company":{"id":176554,"name":"Caterpillar","domain":"caterpillar.com","url":"https://alion.io/company/caterpillar","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":95,"open_postings":89,"ghost_share":0,"stale_share":0.213,"repost_share":0,"time_to_fill_p50_days":32,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chicago, United States","Peoria, United States","Irving, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":147760,"max":221640,"currency":"USD","period":"year","gross":null,"usd_annual":221640},"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"Power Apps","optional":false},{"name":"Power Automate","optional":false}],"status":"live","first_seen_at":"2026-09-02T00:00:00Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-10-31T02:43:52Z","board_verified":true,"closed_at":null,"days_open":59,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":59},"description":"Career Area:\nSalesJob Description:\nYour Work Shapes the World at Caterpillar Inc.\nWhen you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.\nCat Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide, our teams use data, technology, advanced analytics, telematics and AI capabilities to help our customers build a better, more sustainable world.\nJob Summary:\nThe Manager, Business Development is responsible for leading global business development efforts for Cat Converge Suite, a Caterpillar Dealer ERP with a primary focus on dealer engagement, early-stage solutioning, showcasing product offerings and capabilities to drive dealer adoption.\nThis role leads a team of business development professionals responsible for identifying dealer needs, designing solutions, partnering across engineering, product teams, and Microsoft to gain dealer commitment to purchase and deploy.\nThe position plays a critical leadership role in accelerating dealer adoption by driving a proactive, value-led engagement model and establishing scalable, repeatable approaches to dealer interaction.\nWhat You Will Do:\nIdentifying and analyzing dealer organization's strengths and weaknesses and responding to opportunities to align product capabilities to dealer value. \nDevelop and nurture a strong pipeline with ongoing, day to day management of data accuracy\nDeveloping and managing a business development program in alignment with long and short-term strategies;\nOversee development and delivery of tailored product demonstrations that align to dealer business needs and scenarios.\nDrive high-quality product value presentations that clearly articulate business outcomes and return on investment.\nCoordinate and integrate subject matter experts (SMEs) across functional areas (Sales, Service, Supply Chain, Finance) into dealer engagements.\nEnsure structured and consistent approach to dealer workshops, meetings, and solutioning sessions.\nPartner with pipeline management and sales teams to align solutioning efforts with opportunity progression and deal strategy.\nWhat You Will Have:\nCustomer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.\nData Gathering & Analysis: Knowledge of data gathering and analysis tools, techniques, and processes; ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion, goal, or judgment.\nDecision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.\nEffective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.\nRelationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.\nValue Selling: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.\nConsiderations For Top Candidates:\nBachelor’s degree in Business, Information Systems, Engineering, or related field.\n7+ years of experience in business development, sales, or pre-sales within enterprise software or technology environments.\nDemonstrated experience building and managing sales pipeline in complex enterprise environments.\nLead business discovery workshops with dealer stakeholders\nExperience working with cross-functional teams in a global, matrixed organization.\nExperience with Microsoft Dynamics 365 (Customer Engagement and/or Finance & Operations).\nStrong understanding of ERP, CRM, and digital transformation platforms.\nExperience in dealer, distribution, manufacturing, or industrial sectors.\nProven ability to translate technical solutions into business value.\nExperience working across global markets and diverse stakeholder groups.\nWorking knowledge of Dynamics 365 Customer Engagement (Sales, Customer Service, and Field Service)\nAbility to demonstrate end-to-end business processes within D365\nUnderstanding of ERP architecture, master data, workflows, security roles, and integrations\nIdentify solution fit, process gaps, risks, and integration requirements\nDevelop high-level solution recommendations aligned to dealer business objectives\nTranslate dealer requirements into actionable discussions with Product, Engineering, and Deployment teams\nSupport business case development and value realization planning\nWorking knowledge of: Power Apps, Power Automate, Dataverse\nShould understand: API-based integrations, Azure Integration Services concepts, Data migration considerations, Identity and security concepts, Dealer ecosystem integrations (CRM, service systems, rental systems, finance systems, CPQ, eCommerce, etc.)\nSummary Pay Range:\n$147,760.00 - $221,640.00Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-relatedknowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.\nBenefits:\nSubject to plan eligibility, terms, and guidelines. This is a summary list of benefits.\nMedical, dental, and vision benefits*\n\nPaid time off plan (Vacation, Holidays, Volunteer, etc.)*\n\n401(k) savings plans*\n\nHealth Savings Account (HSA)*\n\nFlexible Spending Accounts (FSAs)*\n\nHealth Lifestyle Programs*\n\nEmployee Assistance Program*\n\nVoluntary Benefits and Employee Discounts*\n\nCareer Development*\n\nIncentive bonus*\n\nDisability benefits\n\nLife Insurance\n\nParental leave\n\nAdoption benefits\n\nTuition Reimbursement\n\n* These benefits also apply to part-time employees\nVisa Sponsorship is not available for this position.Posting Dates:\nOctober 29, 2026 - November 15, 2026Any offer of employment is conditioned upon the successful completion of a drug screen.\nCaterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.\nNot ready to apply? 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