{"id":1034107,"url":"https://alion.io/job/caterpillar-office-systems-analyst","title":"Office Systems Analyst","company":{"id":176554,"name":"Caterpillar","domain":"caterpillar.com","url":"https://alion.io/company/caterpillar","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":84,"open_postings":32,"ghost_share":0,"stale_share":0.844,"repost_share":0,"time_to_fill_p50_days":12,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Analytics","role_family":"Analytics","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lima, Peru"],"countries":["PE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":26000,"max_usd":71000,"period":"year","method":null,"sample_n":7360},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"ITSM","optional":false},{"name":"Waterfall","optional":false},{"name":"Azure","optional":true},{"name":"Azure DevOps","optional":true},{"name":"Gmail","optional":true},{"name":"ITIL","optional":true},{"name":"Jira","optional":true},{"name":"Microsoft Project","optional":true},{"name":"ServiceNow","optional":true}],"status":"live","first_seen_at":"2026-09-18T15:33:56Z","employer_posted_date":"2026-09-18","last_verified_at":"2026-10-17T19:12:52Z","board_verified":true,"closed_at":null,"days_open":29,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":29},"description":"Career Area:\nTechnology, Digital and DataJob Description:\nYour Work Shapes the World at Caterpillar Inc.\nWhen you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.\nIT IS YOUR TIME!\nCaterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.\nWhen you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.\nIf you are looking for personal and professional growth, in a company with an inclusive culture, which seeks equity, respects differences and believes in people's potential, this is the right place. We consider people with disability candidates and those with diversity in gender, culture, ethnicity, religion, age, generation, race, nationality and sexual orientation.\nImportant:\n- Don’t forget to include a resumé in English in your profile in Workday\n- Please frequently check the email associated with your application, including the junk/spam, as this is the primary correspondence method. If you wish to know the status of your application, please use the candidate log-in on our career website as it will reflect any update s to your status.\nAt CAT Financial, technology is a key enabler of our business and customer success. We are looking for a motivated and curious IT professional who is eager to learn, grow, and contribute across a variety of technology initiatives.\nThis role is ideal for someone who enjoys working in a dynamic environment, collaborating with different teams, and balancing both operational support and project delivery responsibilities. If you have an interest in IT Service Management (ITSM), project management, and solving business challenges through technology, we would love to hear from you.\nWhat You Will Do\nSupport the delivery and coordination of IT projects using Agile, Waterfall, or hybrid methodologies.\nAssist in managing IT services and operational processes following ITSM best practices.\nPartner with business stakeholders to understand requirements and help translate business needs into technology solutions.\nParticipate in system testing, validation, and implementation activities.\nTroubleshoot technical issues and coordinate resolution efforts with internal and external support teams.\nCreate and maintain technical and process documentation.\nSupport continuous improvement initiatives across IT operations and project delivery.\nCollaborate closely with regional and global IT teams.\nWhat We Are Looking For\nBasic Qualifications\nBachelor's degree in Information Technology, Computer Science, Engineering, Business Information Systems, or a related field.\nIntermediate to Advanced English communication skills.\nUnderstanding of project management methodologies such as Agile, Waterfall, or hybrid approaches.\nBasic knowledge of IT Service Management (ITSM) concepts and processes.\nStrong analytical and problem-solving skills.\nEffective communication and teamwork abilities.\nPreferred Qualifications\nExposure to project coordination or project management activities.\nExperience with ITSM frameworks such as ITIL.\nUnderstanding of requirements gathering and documentation.\nExperience supporting testing, troubleshooting, and operational support activities.\nKnowledge of tools such as ServiceNow, Jira, Azure DevOps, Microsoft Project, or similar platforms.\nWhat Will Make You Successful\nIs not afraid to roll up their sleeves and get involved in day-to-day activities.\nHas a strong desire to learn and develop professionally.\nEnjoys working with people and building relationships across teams.\nTakes ownership and demonstrates initiative.\nIs adaptable and comfortable working in a fast-paced environment.\nWants to build a long-term career in technology and business transformation.\nSkill Descriptors\nTechnical Analysis: Knowledge of the concepts, methodologies, and activities in technical analysis; ability to forecast the direction of technical landscape using technical indicators and take collective actions.\nIT Environment: Knowledge of an organization's IT purposes and activities; ability to create an effective IT environment for business operations.\nRequirements Analysis: Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project.\nSystem Testing: Knowledge of system and software testing; ability to design, plan and execute system testing strategies and tactics to ensure the quality of software at all stages of the system life cycle.\nSome of the offered benefits*:\n·Medical plan\n·Dental plan\n·Medicines reimbursement\n·Psychological, Legal, Social and Finance Support Program\n·Private pension plan\n·Profit share\n·Meal assistance\n·Christmas basket\n·Transportation\n·Life and personal insurance\n·Extended maternity and paternity leave\n·Employee resources group (Young Professional, Women in Networking, LAMBDA (LGBTQIA+), Latin Group and Active in Sport\n*Caterpillar reserves the right to change or modify benefits at any time, subject prior notice and in compliance with legal requirements. Benefit elegibility may vary by position and location\nThe Recruitment & Selection area emphasizes that it does not use personal emails and/or emails from other domains (@gmail, @hotmail, etc.) to contact candidates. Available vacancies are only advertised through the company's official channels (www.caterpillar.com/careers.html; https://www.linkedin.com/company/caterpillar-inc), and official Caterpillar emails are mandatory followed by the domain @cat.com. Also, the company does not request any type of payment (bank transfer, pix, etc.) for the purposes of the selection process. For more information click on the link: https://www.caterpillar.com/pt/careers/apply-now/help.html\nPosting Dates:\nSeptember 18, 2026 - September 27, 2026Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply\nNot ready to apply? Join our Talent Community.","description_format":"text","description_chars":7098,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Energy & Utilities","Manufacturing","Fossil Fuels","Industrial Machinery"],"lifecycle":[{"event":"open","at":"2026-10-14T02:00:51Z"}],"visa":[],"liveness":{"score":7,"band":"cold","label":"Long shot","p_open":1,"p_active":0.193,"p_room":0.35,"age_days":28,"expected_fill_days":12,"reasons":["conf:4","stale_co","velocity","win:tail","comp:brand"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/caterpillar-office-systems-analyst","json_url":"https://alion.io/job/caterpillar-office-systems-analyst.json","meta":{"generated_at":"2026-10-17T19:40:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3076,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":176554},"rest":"https://alion.io/mcp/rest/get_company?id=176554"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcaterpillar-office-systems-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcaterpillar-office-systems-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcaterpillar-office-systems-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/caterpillar-office-systems-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcaterpillar-office-systems-analyst"}]}