Operations Automation Technician

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you’re joining a global team who care not just about the work we do - but also about each other. We are the makers, problem solvers and future work builders who are creating stronger, more sustainable communities. We don’t just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Our Product Support and Logistics Division (PSLD) is one of the most innovative divisions within Caterpillar. In PSLD, as within all of Caterpillar, our priority is our customers and helping them build a better world. We touch nearly every element of the services value stream. PSLD is responsible for Aftermarket Parts Distribution of Cat Parts, Integrated Logistics and Global Services supporting Caterpillar dealers and customers. Our teams work together in critical areas that leverage digital capabilities, technology and operational excellence.

As an Operations Automation Technician, you will be responsible for using operational data and automation tools to identify opportunities to improve process efficiency and safety. You will analyze data from systems such as Pacefactory to identify traffic patterns, congestion areas, and potential safety concerns, including those related to robotics and autonomous vehicles. In this role, you will support reporting and data analysis, monitor trends and KPIs, and help translate findings into practical recommendations for process improvements.

Additional Information:

• This role is located in Champaign, IL and does not offer relocation.
• This role is 1st shift, Monday - Friday.
• This role is 100% on-site with no opportunity for hybrid or remote schedules.
• This role requires up to 5% domestic travel.

What You Will Do:

• Analyze operational data to identify trends, patterns, and opportunities for improvement.

• Use Pacefactory and other tools to evaluate traffic flow, congestion areas, and potential safety concerns.

• Support analysis of robotics and autonomous vehicle operations to identify opportunities for improved efficiency and safety.

• Monitor operational KPIs and assist with routine reporting and dashboards.

• Help automate recurring data collection and reporting activities.

• Translate data findings into practical recommendations for process improvements.

• Partner with operations and technical teams to support continuous improvement initiatives.

• Assist with identifying and documenting opportunities to improve workflow, productivity, and workplace safety.

• Maintain accurate data and reporting to support operational decision-making.

What You Have (Basic Requirements):

• Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.

• Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.

• Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.

What Will Set You Apart (Top Candidates Will Have):

• Prior experience with data analysis or reporting.
• Strong problem-solving and continuous improvement mindset.
• Comfort working with technology and learning new systems.
• Proficiency with Microsoft Office tools, particularly Excel.
• Exposure to statistical analysis through coursework or practical experience.
• Interest in automation, AI-driven analytics, and reducing manual reporting.
• Strong written and verbal communication skills.
• Ability to work cross-functionally with employees at all levels of the organization.

What You Will Get:

This is Caterpillar - creating and delivering world-class components and solutions superior to the competition. Learn more about The Caterpillar Experience and why It's More Than a Job, it's a Career at Caterpillar.

Learn more about what happens inside Caterpillar’s Product Support & Logistics Division (PSLD).

About Caterpillar:

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

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Summary Pay Range:

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-relatedknowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*

• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

Posting Dates:

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

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