{"id":2865284,"url":"https://alion.io/job/caterpillar-senior-it-analyst-applications","title":"Senior IT Analyst Applications","company":{"id":176554,"name":"Caterpillar","domain":"caterpillar.com","url":"https://alion.io/company/caterpillar","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":91,"open_postings":48,"ghost_share":0,"stale_share":0.354,"repost_share":0,"time_to_fill_p50_days":34,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Analytics","role_family":"Analytics","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Torreón, Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":36000,"max_usd":82000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":3468},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITSM","optional":false}],"status":"live","first_seen_at":"2026-10-19T17:31:17Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-29T04:14:30Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"Career Area:\nTechnology, Digital and DataJob Description:\nYour Work Shapes the World at Caterpillar Inc.\nWhen you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.\nRole Definition: Caterpillar IT is seeking an analyst to support CBS/SAP business users and production operations in Torreon, Mexico. In this role, you will help teams with systems efficiency, issue resolution, process improvements across production planning, manufacturing execution, and materials management teams. We have a focus on developing the next generation of IT professionals where you will gain a foundational knowledge of the manufacturing industry, as well as, key technology trends.\nWhat you will do:\nAnalyze and improve SAP-related processes, system usage, and administrative operations to enhance user experience and efficiency\nProvide daily SAP support to end users and production teams, ensuring effective process execution and timely issue resolution.\nBuild and maintain strong relationships with internal and external customers through effective communication, training, and business support.\nSupport SAP user training and knowledge assessments to ensure workforce readiness and system proficiency.\nDevelop SAP training materials, roles, and job profiles for local-language users.\nPartner with management teams to identify SAP improvement opportunities, coordinate problem resolution, provide compliance feedback, and support continuous improvement actions.\nCoordinate with Mexico GPS support teams to track and resolve ITSM tickets.\nPartner with CBS and Caterpillar IT teams on SAP implementations, process improvements, testing, and feedback activities.\nServe as the SAP SME for CBS implementations and new business functions in Mexico, supporting configuration alignment, user adoption, and process rollouts.\nWhat you have:\nCore Application Systems: Knowledge of production application systems supporting manufacturing and business operations; ability to leverage CBS/SAP applications to support production planning, manufacturing execution, materials management, and sales and distribution processes.\nProblem Solving: Knowledge of approaches, tools, and techniques for recognizing, investigating, and resolving operational or process problems; ability to troubleshoot CBS/SAP issues, assess business impact, and coordinate resolution with business users and technical support teams.\nBusiness Process Improvement: Knowledge of approaches for assessing and improving business processes; ability to identify inefficiencies, recommend practical improvements, and help users apply CBS/SAP capabilities effectively.\nRequirements Analysis: Knowledge of methods and techniques for requirements analysis; ability to elicit, analyze, and document business needs and translate them into clear requirements for system support and process improvements.\nBasic Requirements:\nBachelor’s degree in information technology, Computer Science, Engineering, Business Systems, or a related field\nExperience supporting IT systems, business applications, or manufacturing systems\nExperience or working knowledge of SAP/CBS\nUnderstanding of business processes and requirements analysis\nStrong analytical, problem-solving, and communication skills\nAdvanced English\nTop candidates will have:\nRelevant business-support experience with FI&CO, PP, SAP ME, MM and SD\nManufacturing-process familiarity\nExperience with user training, local-language documentation, and process adoption\nExcellent communication and interpersonal skills\nProficiency in problem solving and customer service skills\nAdditional Info:\nThe primary location for this position is Caterpillar Torreón , Planta 2.\nThis role requires 5 days a week in office\nRelocation is not offered\nPosting Dates:\noctubre 19, 2026 - octubre 27, 2026Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply\nNot ready to apply? 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