{"id":1297885,"url":"https://alion.io/job/caterpillar-signs-brand-associate","title":"Brand Associate","company":{"id":3808936,"name":"Group Bayport","domain":"groupbayport.com","url":"https://alion.io/company/caterpillar-signs","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Keka","truth_index":{"grade":"B","score":79,"open_postings":12,"ghost_share":0,"stale_share":0.833,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ahmedabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":5500,"max_usd":11500,"period":"year","method":"role_seniority_country_remote_cell","sample_n":8},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-07-08T09:01:35Z","employer_posted_date":"2026-07-08","last_verified_at":"2026-10-18T23:12:42Z","board_verified":true,"closed_at":null,"days_open":102,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":101},"description":"Role- Brand Associate\nDepartment- Retention Marketing\nLocation- Ahmedabad/Gurgaon WFO\nShift- Night shift\nAbout Group Bayport :\nGroup Bayport is a rapidly growing global e-Commerce B2B2C, B2B, and B2C organization that has redefined the business of delivering high-quality custom products through a unique blend of cutting-edge digital technologies, robust manufacturing capabilities, and a global supply chain. An industry leader in print technology, Group Bayport operates in the United States, Canada, Australia, New Zealand, the UK, and India through its family of brands BannerBuzz, Covers&All, Vivyx Printing, Circle One, Giant Media, and Neon Earth. From full suites of trade show and small business marketing solutions to sophisticated outdoor living covers, signages, and shades to eclectic personal accents and home decor, we help our customers, clients, and partners to make a personalized statement through customization.\nWhile our advanced technology and customer focus are certainly our salient attributes, our true strength comes from our team of 2000+ people. We are seeking exceptional talent across the board to join us in our exciting growth journey.\nFor more about Group Bayport, please visit :\nWebsite: https://groupbayport.com/about-us/\nLinkedIn: https://www.linkedin.com/company/groupbayport/mycompany/\nJob Role & Responsibilities:\nMonitor and manage our brand reputation on online/review platforms and social media channels.\nRespond to customer reviews, comments, and inquiries in a timely and professional manner.\nEngage with customers to build positive relationships and encourage brand loyalty.\nCollaborate with the marketing team to develop strategies for increasing engagement and sales.\nAnalyze customer feedback and provide insights to improve products and services to various internal departments\nStay up-to-date with industry trends and best practices in ORM space.\nUtilize customer feedback to identify opportunities for sales growth and improvement.\nTrack and report on key performance indicators related to online reputation and sales generation.\nReport process issues, identify trends, recommend improvements.\nWhat we require (Desired Skills and abilities)\nProven experience in customer service, brand reputation management, and sales generation.\nExcellent written and verbal communication skills.\nStrong understanding of online platforms such as Yotpo, Sitejabber, Trustpilot, and social media channels.\nAbility to multitask and prioritize in a fast-paced environment.\nStrong analytical skills and attention to detail.\nAbility to work independently and as part of a team.\nExperience:\n· 2-4 years of Previous experience in customer service, social media management, or online reputation management is an advantage.\n· Experience in design & printing is a plus\n· Working knowledge of customer service software, databases and tools\n· Excellent with excel\nEducational Certifications:\nBachelors’ Degree preferred","description_format":"text","description_chars":2943,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-26T10:28:36Z"}],"visa":[],"liveness":{"score":4,"band":"cold","label":"Long shot","p_open":1,"p_active":0.14,"p_room":0.28,"age_days":100,"expected_fill_days":26,"reasons":["conf:1","stale_co","velocity","win:tail","crowd:junior"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/caterpillar-signs-brand-associate","json_url":"https://alion.io/job/caterpillar-signs-brand-associate.json","meta":{"generated_at":"2026-10-18T23:31:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26048,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3808936},"rest":"https://alion.io/mcp/rest/get_company?id=3808936"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcaterpillar-signs-brand-associate"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcaterpillar-signs-brand-associate"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcaterpillar-signs-brand-associate"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/caterpillar-signs-brand-associate\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcaterpillar-signs-brand-associate"}]}