{"id":2600200,"url":"https://alion.io/job/cathay-dining-baggage-services-supervisor","title":"Baggage Services Supervisor","company":{"id":4433822,"name":"Cathay Dining","domain":"cathaydining.com","url":"https://alion.io/company/cathay-dining","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hong Kong"],"countries":["HK"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":30000,"max_usd":74000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":5008},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false}],"status":"live","first_seen_at":"2026-10-15T07:55:10Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-16T17:28:20Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Hong Kong Airport Services Limited (HAS by Cathay) is a full-service ground handling service provider in Hong Kong. Our premium and efficient service puts our customers front and centre, creating an environment to enable success at every point in their business.\nWe are innovative, efficient and safe, with agile and flexible services which harness innovation and digitalisation to bring you the tailor-made solutions you need.\nResponsibilities\nTo supervise and allocate Baggage Services Agents to perform baggage make-up and transfer in baggage processing areas to ensure a high standard of service to customer airlines and follow safety rules.\n\nTo supervise and ensure smooth baggage handling.\n\nTo ensure baggage handling activities are performed in accordance with safety procedures.\n\nTo follow up and report irregularities to Duty Controller and carrier representatives.\n\nTo answer and follow up with telephone inquiries relating to baggage handling.\n\nTo follow up and investigate overdue, short shipped and nil confirmation baggage.\n\nTo ensure prompt liaison with internal and external customers for special baggage handling.\n\nTo ensure smooth baggage handling and report problems / corrective actions to Senior Supervisor or Duty Controller\n\nTo communicate all procedural changes and requests to all staff and ensure their full awareness and understanding.\n\nTo maintain staff discipline, efficiency, safety, appearance and morale in Baggage Handling Sections.\n\nTo attend training sessions as and when required.\n\nTo complete other assignments allocated by his / her superior.\n\nTo strictly follow safety regulations and ensure safety driving.\n\nRequirements\nPost secondary or above.\n\nMinimum 1-2 years supervisory experience.\n\nAble to control / supervise subordinates.\n\nGood command of written / spoken English and Chinese\n\nKnowledge of PC\n\nHolder of valid HK driving licence 1 & 2.\n\nHAS by Cathay is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. For more details regarding data privacy, you may refer to the Applicant Privacy Policy under our official web site. Candidates not notified within six weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.\nRequisition ID: 667","description_format":"text","description_chars":2370,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-15T07:55:10Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":17,"reasons":["conf:4","win:early","comp:junior"],"computed_at":"2026-10-16T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/cathay-dining-baggage-services-supervisor","json_url":"https://alion.io/job/cathay-dining-baggage-services-supervisor.json","meta":{"generated_at":"2026-10-16T20:21:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":910,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4433822},"rest":"https://alion.io/mcp/rest/get_company?id=4433822"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcathay-dining-baggage-services-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcathay-dining-baggage-services-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcathay-dining-baggage-services-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cathay-dining-baggage-services-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcathay-dining-baggage-services-supervisor"}]}