{"id":3303648,"url":"https://alion.io/job/catholic-charities-boston-food-pantry-program-manager","title":"Food Pantry Program Manager","company":{"id":1809665,"name":"Catholic Charities Boston","domain":"ccab.org","url":"https://alion.io/company/ccab","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dorchester, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":55102,"max":60000,"currency":"USD","period":"year","gross":null,"usd_annual":60000},"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-27T00:27:50Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-11-02T17:13:41Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"The Catholic Charities Food Pantry Network serves the food insecure at four locations throughout Greater Boston and provides additional services to external partner organizations.The Food Pantry Program Manageris an operations focused leader responsible for managing the operational, logistical, and administrative functions that support Catholic Charities food security programsand management of the Yawkey Food Pantry. This role ensures that food sourcing, storage, distribution, partnerships, compliance, and reporting processes all run efficiently and at-scale. The Program Managerworks closely with the Director of Food Security to move strategy into action, drive continuous improvement,guarantee high-quality service delivery across programs, translatingto compassionate food security resources to the clients.\nRESPONSIBILTIES\nOversee day-to-day operations of food security programs, including procurement, inventory, transportation, distribution, and partner coordination.\nLead development and enforcement of Standard Operating Procedures (SOPs) for food handling, transportation and storage operations, volunteer management, and community distribution sites.\nEnsure all activities meet food safety standards, quality guidelines, and regulatory compliance requirements.\nManage end-to-end food supply chain workflows: sourcing, vendor relations, deliveries, storage, routing, and last-mile distribution.\nOptimizelogistics to improve efficiency, reduce waste, and ensure reliable access to nutritious food for clients.\nOversee transportation planning, including driver, scheduling, and maintenance.\nDisplays sensitivity to the needs of individuals and families experiencing financial hardships, mental illness, trauma, and those from varied cultural backgrounds.\nSupport program coordinators in the implementation of food distribution programs, nutrition initiatives, education, and community partnerships.\nMonitor operational data (volumes, turnaround time, inventory levels, service utilization) and make actionable adjustments.\nLead audits and continuous improvement projects to strengthen operational excellence.\nSupervise Driver and Food Pantry Assistant, oversee logistics, storage and transport operations, program delivery, and community engagement functions.\nProvide coaching, mentorship, and performance management to ensure high-functioning operational teams.\nSupport recruitment, onboarding, and training ofstaff and volunteers.\nManage operational budgets, including staffing, transportation, storage, and procurement.\nMaintain compliance with federal/state/local/partner food program requirements (e.g., food safety regulations, donor requirements).\nSupport grant reporting by providing accurate operational metrics and narratives.\nMaintain strong relationships with food banks, vendors, community organizations, donors, and government partners. (e.g., food sourcing, shared distribution, joint outreach).\nRepresent the organization in operational working groups, local food policy council, and emergency response coordination as needed.\nMaintain contingency plans for supply chain disruptions, weather events, etc.\nServe as acting Director of Food Security in their absence on operational matters and serve as operational lead during emergencies, ensuring rapid and flexible food distribution responses\nProvide operational input for strategic planning, department-wide resource allocation, and organizational decision-making.\nWorkenvironment includes office settingwith the use of basic office equipment, food pantryenvironment,standingfor extended periodsof time during distribution times and restocking, working in thecommunityand workin various fieldofficelocations.\nSafely operatepalletjacks, forklift, and loading lift.\nMaintain professional boundaries and confidentiality.\nAttendance at meetings and trainings.\nLocal travel asneeded.\nQUALIFICATIONS\nBachelor’s degree in supply chain management, Public Administration, Nonprofit Management, Nutrition, Public Health, Social Work, or related field. Master’s degree preferred.\nMinimum of 8-10 years of experience in operations, logistics, food systems, food security, agriculture, nutrition, or humanitarian/development programmingor large-scale program management.Strong understanding of food supply chains,food systems,storage and transport operations, compliance, and safety standards.\nDemonstrated experience supervising staff and managing cross-functional teams.\nExcellent analytical, troubleshooting, and process-improvement skills.\nExperience working with donors, government institutions, and external partners.\nProficiency in additional languages is preferred.\nKnowledge of food safety regulations and inventory management systemsrequired.\nThe ability to bend, reachand lift 65 pounds without the use of an assistive device. \nServSafecertification is preferred or willingness to be trained in food safety for food handlers.\nAbility to manage high-volume, fast-moving operations in a complex, multicultural environment.\nStrong communication, relational, strategic thinkingandproblem-solving skills.\nWorks well independently and as part of a team. Supports other pantries as needed, including participating in the physical demands of the role, and flexibly accommodating pantry or volunteer group needs as required.\nCommitment to equity, community needs, and service quality.\nExperience with Salesforce, Microsoft Office Suite, including Excel and Outlook. Willingness and ability to learn internal software systemsfor scheduling and inventory.\nA valid license with 5+ years of driving experience, good drivingrecordand willingness to drive 16' and 26' trucks and pantry vans. Must be comfortable driving on highways and interstates.\nMay require travel to program sites or partner locations which may include occasional weekend or evening hours\nOur benefits are competitive and include a 403(b) savings plan and generous time off (benefits may vary based on position and scheduled hours).\nWe are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.\nThe base pay range reflects what Catholic Charities reasonably and in good faith expects to pay for this role at the time of posting and may be modified from time to time. Actual compensation in this range may be determined based on other factors, including but not limited to work experience, education and specialty training.\nVisit us at: www.ccab.org.\n2/2026\n7:30 - 3:30 Monday thru Friday with a 30 minutes unpaid lunch break. 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