{"id":3832640,"url":"https://alion.io/job/catholic-charities-eastern-washington-assistant-community-manager","title":"Assistant Community Manager","company":{"id":1974137,"name":"Catholic Charities Eastern Washington","domain":"cceasternwa.org","url":"https://alion.io/company/cceasternwa","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"Communications","role_family":"Communications","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":20,"max":21,"currency":"USD","period":"hour","gross":null,"usd_annual":42000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Transfer Learning","optional":false}],"status":"live","first_seen_at":"2026-11-05T19:57:46Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-11T06:59:55Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"WE OFFER EXCELLENT BENEFITS:\nFREE Employee Medical Insurance\nFREE Employee Dental Insurance\nFREE Employee Vision Insurance\n Sick leave (8 hours per month)\n Vacation (Minimum of 2 weeks paid vacation)\n Retirement (Employer contribution - 3% contribution and an additional 3% employer match)\nFREE Long-Term Disability Insurance\nFREE Life Insurance\n13 Paid Holidays\nCCEW Mission\nFeed the hungry, heal the hurting, welcome the stranger.\nCCEW is an equal opportunity employer. All employees and potential employees will be recruited, selected, trained, promoted, compensated and, if necessary, disciplined or terminated without regard to sex, gender, race, ethnicity, national origin, citizenship, immigration status, religious affiliation, marital status, military veteran status, age, pregnancy, sexual orientation, gender expression or identity, disability, genetic information, or any other basis protected by law.\nJob Summary\nUnder the direction of the Community Manager, the Assistant Community Manager supports the daily operations of assigned affordable housing communities. This position assists with leasing, compliance, resident relations, rent collection, recertifications, reporting, and administrative functions to help ensure efficient property operations and regulatory compliance. The Assistant Community Manager works collaboratively with residents, property staff, maintenance personnel, and Housing Stabilization staff to deliver quality customer service and support the mission of Catholic Charities.\nJob Duties/Responsibilities\nTo perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties/responsibilities listed below. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties/responsibilities of this job.\nProperty and Program Duties:\nCreate a positive, welcoming, supportive environment for residents, visitors, and property associates.\nAssist the Community Manager in the daily operations of assigned properties, including responding to resident concerns, collecting rents, delivering notices, and supporting enforcement of community policies and procedures.\nHandle resident complaints in a timely manner (within 24 hours) promptly documenting action.\nPrepare and distribute notices related to lease compliance and resident communications as directed\nSupport the Community Manager in implementing and documenting community policies and compliance actions.\nReview ledgers and submit corrections monthly.\nComplete monthly reports. \nAssist with maintaining Community Dashboard metrics and ensuring required information is entered timely and accurately.Resident Activity: Move in/Move out are timely\nCertifications are on time\nDeposit accounting is complete\n\nMaintenance: Work orders are being documented and followed up on.\nAll unit turns are scheduled, marked as rent ready timely.\n\nWaitlist:Assist in the maintenance of affordable housing waitlists in accordance with Program specific requirements.\n\nOpen Batches: Rent collection is being monitored and creation of notices for timely pay or vacate notices\n\nAssure accurate paperwork prior to sending compliance as applicable.Screen and process applications for review and approval by the Community Manager.\nResponsible for delivery of recertification notices to tenants in accordance with Program specific requirements\nFollow up on annual re-certifications/renewals after notifications have been sent.\nSchedule and perform certification appointments with applicants and residents.\nPrepare move-in files for new residents.\n\nAssist Compliance Department in the resolution of discrepancies from certification corrections and documentation of the resolution in accordance with funder requirements.\nAssure that the cleanliness of common areas is maintained daily, landscaping is in good condition, and minor repairs are completed. Inspect apartments for move-in condition (pre-inspection) and turnover status.\n\nMonitor maintenance requests, coordinate communication between residents and maintenance staff, and provide follow-up as needed.\nSupport occupancy goals by assisting with leasing efforts, applicant processing, resident retention activities, and waitlist management.\nAssist with Risk to Tenancy meetings with those in jeopardy of termination due to non-compliance or non-payment concerns.\nAssist with processing invoices, purchase orders, and other financial documentation for review and approval.\nCollect rents, maintain accurate records, complete deposits according to procedures, and assist with petty cash reconciliation.\nMaintain positive communication daily with Housing Stabilization/Service Staff on resident issues to assure seamless, comprehensive, wrap-around services, as well as seeking opportunities to integrate skills sets with Housing Stabilization/Service Staff, if applicable. \nMaintain regular office hours and provide administrative support to residents, applicants, and staff.\nRepresent Catholic Housing Communities during professional trade events to promote company awareness and excellence while furthering personal network and education.\nMaintain consistent and reliable attendance with the ability to arrive on time. \nUses appropriate administrative, fiscal, physical, and technical safeguards to ensure the confidentiality, integrity, and security of CCEW client-protected health information (PHI), per regulations outlined in the Health Insurance Portability and Accountability Act of 1996 (HIPAA).\nWill regularly utilize all forms of communication (email, text, phone, etc.) and database practices necessary for this position and as directed by supervisor.\nAs a mandated reporter, follow all procedures outlined in agency policies and procedures to report to the appropriate agency when there is suspicion and/or confirmation that a child or adult has been a victim of abuse or neglect.\nAdheres to the tenants of Catholic Social Teaching and Catholic Doctrine.\nPerform as a team member to ensure that productivity outcome measures are achieved.\nPerform related functions necessary to support the mission and core values of Catholic Charities.\nJob Qualifications\nTo perform this job successfully, an individual must meet the minimum qualifications listed below. These qualifications are representative of the knowledge, skill and/or ability required to perform this job.\nEducation/Experience: One to three years of property management, leasing, affordable housing, customer service, or administrative experience preferred. Experience with affordable housing programs, HUD, USDA-RD, and LIHTC regulations preferred.\nCertificates/Licenses: To perform this job successfully, an individual must acquire a LIHTC/HUD/USDA RD certification within 1 year of hire (employer paid) applicable to property. A valid Driver’s License and ability to drive for work use. Successfully pass background check applicable to position.\n\nPhysical Abilities: To perform this job successfully, an individual must be able to:\nRegularlysit, stand, climb, walk, hear/listen, talk\nFrequently lift up to 20 pounds, pull/push, carry, grasp, reach, stoop, kneel \nOccasionally crawl\nClearly see 20+ feet, with or without corrective lenses, ability to focus\n\nMental & Other Skills/Abilities: To perform this job successfully, an individual must have the:\nAdaptability:ability to adapt to changes, delays or unexpected events in the work environment; ability to manage competing demands and prioritize tasks; ability to change approach or method to best fit the situation.\nAnalytical Ability: ability to maintain focus for extended periods of time; ability to complete research projects with resourcefulness and persistence; ability to synthesize complex or diverse information; ability to use intuition and experience to complement existing data.\nAttendance:ability to consistently arrive and be able to work as scheduled. May be scheduled flexible work hours as needed to complete job expectations. \nComputer/Technical Ability:working knowledge of: Word Processing software, Spreadsheet software, Internet software. Familiar with property management software programs.\nDependability:ability to follow instructions, both in written and verbal format; ability to respond to management direction; ability to complete tasks on time or notify the appropriate person with an alternate plan when necessary.\nInterpersonal Skills:ability to maintain satisfactory relationships with others, excellent customer service skills and a good overall understanding of appropriate human relations. Awareness of and sensitivity to the service population’s culture and socioeconomic characteristics. \nJudgment: ability to make prudent and timely decisions; ability to exhibit sound and accurate judgment; ability to explain reasoning for decisions.\nLanguage Ability: ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; ability to write reports, business correspondence, and procedure manuals; ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.\nMathematical Ability: ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs.\nMotor Coordination:the ability to coordinate eyes, hands, fingers, and feet accurately and handle precise movements.\nProblem Solving Ability:ability to identify and/or prevent problems before they occur; ability to formulate alternative solutions to problems when necessary; ability to transfer learning from past experiences to new experiences of similar nature.\nQuality Management:ability to complete duties, on time and with absolute precision, at least 95% of the time; ability to edit the accuracy and thoroughness of one’s work as well as the work of others; ability to constructively apply feedback to improve performance, ability to generate ideas to improve and promote quality in work. \nReasoning Ability: ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.\nTeamwork and Collaboration: Ability to work collaboratively with the Community Manager, maintenance staff, Housing Stabilization staff, residents, and external partners while maintaining positive professional relationships.\nWorkplace Environmental Conditions\nWhile performing the essential duties/responsibilities of this job, the employee will be:\nNoise Conditions:exposed during a shift to constant or intermittent sounds at moderate to loud levels of sound dependent upon the daily activities. \nExposure to Trauma: Employees of Catholic Charities Eastern Washington provide direct services to vulnerable community members including those who have behavioral health challenges and those who have been exposed to trauma.","description_format":"text","description_chars":11086,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Dental insurance","Flexible schedule","Health insurance","Life insurance","Vision 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