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Assistente de Backoffice será responsável pelo atendimento e acompanhamento do cliente após a conclusão da etapa comercial, garantindo a coleta, conferência e organização das informações e documentos necessários para a análise do caso.\nAtuará na compreensão inicial do caso, identificação de inconsistências e possíveis impedimentos, realização de consultas processuais e previdenciárias, acompanhamento de solicitações junto ao INSS e organização da documentação para encaminhamento às áreas de Auditoria e Jurídico.\nTambém será responsável pelo acompanhamento de pendências, contato com o cliente para regularização de documentos e atualização do CRM, garantindo que todas as etapas estejam devidamente registradas e que o processo avance de forma organizada, ágil e rastreável.\nResponsabilidades\nRealizar o atendimento e acompanhamento do cliente após a etapa comercial;\nOrientar sobre as etapas do processo e documentos necessários;\nAnalisar as informações do cliente e identificar inconsistências ou possíveis pendências;\nRealizar consultas processuais e previdenciárias;\nSolicitar, coletar e conferir documentos pessoais, médicos e previdenciários;\nAcompanhar solicitações e documentos junto ao INSS, quando necessário;\nOrganizar e conferir as pastas para encaminhamento à Auditoria;\nAcompanhar e tratar pendências documentais junto aos clientes;\nManter o CRM atualizado com contatos, documentos, pendências e movimentações;\nGarantir o cumprimento dos prazos, SLAs e procedimentos da área.\nSalário: até R$ 2.079,00 por mês","description_format":"text","description_chars":1530,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Portuguese","level":"Advanced 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