{"id":475658,"url":"https://alion.io/job/causeway-enterprise-account-manager","title":"Enterprise Account Manager","company":{"id":183715,"name":"Causeway","domain":"causeway.com","url":"https://alion.io/company/causeway","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Teamtailor","truth_index":{"grade":"A","score":95,"open_postings":3,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":106,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Agile","optional":true}],"status":"live","first_seen_at":"2026-08-11T08:29:43Z","employer_posted_date":"2026-08-11","last_verified_at":"2026-10-12T04:25:25Z","board_verified":false,"closed_at":null,"days_open":76,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":76},"description":"Enterprise Account Manager\nRemote UK\nDo you want to help shape software that affects thousands of lives?\nWho are we?\nWe are ranked as the UK’s #1 construction specific software player and our mission is simple; to provide market leading end-to-end software solutions to the construction and construction like industries across the entire build life cycle.\nIf you are looking to build an exceptional career with an award-winning company you’ve come to the right place. Our teams are based in the UK, Europe, and India, working on products that are used on a global scale. We have a clear and defined road map to deliver over the next 3 years, which is centred around a large-scale digital transformation as well as continuing our growth and expansion.\nWe embrace diversity and equality and want our employees to be comfortable bringing their whole selves to work. We are committed to building a team with a variety of backgrounds, skills and views. Creating a culture of Equality isn’t just the right thing to do, it improves every aspect of our business.\nPurpose\nResponsible for managing, retaining, and significantly growing revenue across Causeway’s most strategically important accounts. Operating at the top tier of our customer base, owning complex, high-value relationships, positioning and closing high-value deals, engaging C-suite and senior decision-makers, and orchestrating internal resources to deliver compelling, joined-up solutions.\nSuccess will be measured on protecting and growing significant Annual Recurring Revenue (ARR) through strategic account planning, executive engagement, and identifying and closing major expansion opportunities. Drawing on deep knowledge of the built environment to position Causeway as an indispensable partner for our most valued customers.\nKey Responsibilities\nSales\nDeliver GRR targets through timely renewals and churn reduction.\nDrive ARR growth by identifying, qualifying, and closing up-sell and cross-sell opportunities in existing accounts.\nCreate and manage account plans aligned to customer objectives and revenue growth.\nBuild trusted C-suite and senior stakeholder relationships to deepen account coverage across enterprise customers.\nRun regular business reviews to assess value, uncover needs, and position Causeway as a growth partner.\nLead QBRs for assigned customers, ensuring the right cadence, content, representation, and alignment to account goals.\nPartner with Customer Experience to drive adoption, ROI, and customer satisfaction.\nLead and coordinate Marketing, Pre-Sales, Product, and Customer Experience efforts to drive expansion, strong proposals, and continuous improvement through customer feedback.\nPrepare high-quality RFP, RFI, and tender responses for up-sell opportunities.\nUse MEDDPICC and digital sales tools to qualify growth opportunities consistently and accurately.\nKeep CRM records current, accurate, and accountable across all customer interactions.\nProduce accurate renewal and up-sell forecasts to support planning and performance tracking.\nRepresent Causeway at industry events, webinars, and roundtables to build relationships and market awareness.\nDeliver strong KPIs across meeting cadence, CRM hygiene, pipeline generation, opportunity progression, and account health.\nOwn your development through industry insight, internal training, and leveraging agentic AI tools.\nOperational Management\nCoordinate daily activities to ensure the team is aligned with operational priorities and targets.\nManage the distribution of tasks and workload to maintain consistent delivery and high performance.\nCollaborate with the Sales Manager to align team activities with broader business goals and sales initiatives.\nSupport continuous improvement by sharing and applying best practice, identifying process bottlenecks, and implementing changes that enhance agility and effectiveness across sales and account management.\nKey Skills, Experience and Qualifications\nEssential Skills\nProven experience managing and growing revenue from existing accounts in a platform, SaaS, or technology business.\nStrong track record in achieving revenue retention and up-sell targets.\nAbility to build and sustain relationships with senior stakeholders and cross-functional teams.\nProficient in identifying customer objectives and aligning solutions to deliver measurable value.\nSkilled in negotiating renewals and up-sell agreements, including navigating complex commercial discussions.\nStrong verbal and written communication skills, including previous experience in RFI/RFP/tender responses.\nConfident in using CRM systems and digital tools to manage pipeline, forecast accurately, and drive efficiency.\nAbility to work to a personal target, being autonomous, proactive, and managing time effectively to maximise effectiveness across your solution group.\nCollaborative mindset with the ability to contribute to team-wide strategies and continuous improvement.\nDesirable Skills and Qualifications\nRelevant built environment industry or digital transformation experience.\nDegree-level, diploma, or equivalent education preferred.\nWhat you get from us:\nIf you're looking to build an exceptional career with an award-winning company you’ve come to the right place. We believe everyone at Causeway has a vital role to play in our success. Causeway is fuelled by curiosity and is a place for people who beam with positivity and burn with ambition.\nOur team is everything, so we’ll take good care of you. In fact, we give well-being the same priority as our other business goals. We’re strong advocates of work-life balance, offering hybrid working alongside the opportunity to work from modern, collaborative offices.\nOur Values\nWe areUnited. As part of a team, we’re better together.\nWe areAgile. Be the change, we’re on a journey.\nWe areTrusted. Do the right thing, we own this.\nWe areDriven. Get stuck in, we make it happen.\nBenefits\nAs a leader in employee engagement and people management, there are fantastic benefits and rewards at Causeway. We strive, year on year, to achieve recognition as an award-winning workplace that our employees love. We’ve selected just a few of the many benefits available below to show you how we take care of our Causeway stars.\n25 days annual leave + public holidays, increasing with length of service.\n\n4% matched pension.\n\nIncome protection and life assurance.\n\nAccess to our award-winning benefits platform.\n\nWe take mental health seriously and have a dedicated EAP available 24/7.\n\n£100 allowance towards a fitness club.\n\nDell discounts.\n\nPrivate Medical Insurance.\n\nPaid study leave + volunteering days.\n\nCar Scheme.\n\nLike all responsible companies Causeway is aware of the need to recognise the importance of protecting our environment and addressing the climate emergency. Causeway is a carbon neutral company and we offset our calculated carbon footprint. However, we recognise that offsetting is not a permanent solution, so we set environmental objectives to reduce our footprint year-on-year.","description_format":"text","description_chars":7004,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave","Growth opportunities","Health insurance","Hybrid work"],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"},{"name":"Germany","iso":"DE","kind":"region"},{"name":"France","iso":"FR","kind":"region"},{"name":"United Kingdom","iso":"GB","kind":"country"},{"name":"Austria","iso":"AT","kind":"region"},{"name":"Belgium","iso":"BE","kind":"region"},{"name":"Bulgaria","iso":"BG","kind":"region"},{"name":"Croatia","iso":"HR","kind":"region"},{"name":"Czech Republic","iso":"CZ","kind":"region"},{"name":"Denmark","iso":"DK","kind":"region"},{"name":"Finland","iso":"FI","kind":"region"},{"name":"Hungary","iso":"HU","kind":"region"},{"name":"Ireland","iso":"IE","kind":"region"},{"name":"Italy","iso":"IT","kind":"region"},{"name":"Netherlands","iso":"NL","kind":"region"},{"name":"Norway","iso":"NO","kind":"region"},{"name":"Poland","iso":"PL","kind":"region"},{"name":"Romania","iso":"RO","kind":"region"},{"name":"Spain","iso":"ES","kind":"region"},{"name":"Sweden","iso":"SE","kind":"region"},{"name":"Switzerland","iso":"CH","kind":"region"},{"name":"Estonia","iso":"EE","kind":"region"},{"name":"Greece","iso":"GR","kind":"region"},{"name":"Iceland","iso":"IS","kind":"region"},{"name":"Latvia","iso":"LV","kind":"region"},{"name":"Liechtenstein","iso":"LI","kind":"region"},{"name":"Lithuania","iso":"LT","kind":"region"},{"name":"Luxembourg","iso":"LU","kind":"region"},{"name":"Malta","iso":"MT","kind":"region"},{"name":"Portugal","iso":"PT","kind":"region"},{"name":"Slovakia","iso":"SK","kind":"region"},{"name":"Slovenia","iso":"SI","kind":"region"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Construction Management Software","Field Service Management Software"],"lifecycle":[{"event":"open","at":"2026-09-06T14:32:44Z"}],"visa":[],"liveness":{"score":18,"band":"cold","label":"Long shot","p_open":0.4,"p_active":0.748,"p_room":0.6,"age_days":75,"expected_fill_days":106,"reasons":["conf:337","win:late","crowd:"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/causeway-enterprise-account-manager","json_url":"https://alion.io/job/causeway-enterprise-account-manager.json","meta":{"generated_at":"2026-10-26T15:17:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20302,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":183715},"rest":"https://alion.io/mcp/rest/get_company?id=183715"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcauseway-enterprise-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcauseway-enterprise-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcauseway-enterprise-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/causeway-enterprise-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcauseway-enterprise-account-manager"}]}