Partner Funding Operations Specialist

Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.

Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.

We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!

The Mission

We are seeking a talented Partner Funding Operations Specialist to join our growing Finance team. The right candidate is someone who is highly organized, detail-oriented, and accountable, thrives on managing multiple deadlines across systems and stakeholders, and is comfortable adapting as program requirements evolve. Your mission will be to own the operational workflow for AWS & Anthropic Funding Programs end to end - maintaining accurate documentation, preparing and submitting invoices on time, keeping internal teams current on program changes, and partnering closely with internal and external stakeholders to ensure the success of the funding completion process

Your Assignment

The Partner Funding Operations Specialist is responsible for managing the operational workflow for AWS & Anthropic Funding Programs, ensuring accurate documentation, timely invoice processing, and compliance with AWS & Anthropic program requirements. This role serves as a key point of coordination between internal teams and AWS & Anthropic stakeholders, requiring a high level of accountability, attention to detail, and the ability to adapt to evolving program guidelines and documentation requirements. The specialist is responsible for maintaining current knowledge of AWS & Anthropic funding processes, communicating updates across internal teams, and helping ensure funding opportunities are executed successfully.

Key Responsibilities

• Manage the end-to-end operational workflow for AWS & Anthropic Funding Programs, ensuring documentation, funding requests, and invoicing are completed accurately and on time.
• Maintain accurate client records, funding documentation, and operational trackers across internal systems.
• Prepare, validate, and submit invoices while performing quality assurance checks to ensure accuracy and compliance.
• Monitor funding program requirements, documentation standards, and process changes, ensuring internal procedures remain aligned with AWS & Anthropic expectations.
• Communicate updates to internal teams regarding AWS & Anthropic program changes, funding requirements, deadlines, and best practices.
• Coordinate approval workflows and ensure all required documentation is completed, signed, and submitted within established timelines.
• Provide clear and timely communication to stakeholders regarding funding status, outstanding actions, and project progress across all AWS & Anthropic Funding Programs.
• Build and maintain collaborative relationships with AWS Partner Development Managers (PDMs), proactively addressing issues, clarifying requirements, and requesting deadline extensions when necessary.
• Collaborate with Account Executives and cross-functional teams to resolve documentation issues, monitor deadlines, and ensure successful funding execution.
• Utilize internal systems, reporting tools, and automation to improve operational efficiency while maintaining a high level of accuracy, accountability, and compliance.

Preferred Qualifications

Preferred Background

• 1-3 years in Operations, Sales Operations, Revenue Operations, Billing, Finance Operations, or Administrative Support.
• Experience working with CRM systems (preferably Salesforce).
• Experience processing invoices or financial documentation.
• Comfortable working with multiple web-based platforms simultaneously.
• Experience supporting Sales, Project Managers and Delivery teams is a plus.
• Claude skills and projects knowledge is a plus.

Preferred Skills & Qualifications

• Experience working with AWS Partner Programs, cloud partner operations, or vendor funding programs is highly desirable.
• Ability to quickly learn and adapt to evolving processes, documentation requirements, and compliance standards.
• Strong written and verbal communication skills, with the ability to translate complex program requirements into clear, actionable guidance for internal teams.
• Proven ability to manage multiple priorities while maintaining exceptional attention to detail and accountability.
• Experience collaborating with external partners and cross-functional teams to resolve operational issues and meet deadlines.

Benefits

• 100% remote work
• Equitable Life - Hybrid Plan
• 100% Premium Coverage for the employee and dependents
• Competitive phantom equity
• Long-Term Disability
• 4% Pension match (employer contribution)
• Unlimited Vacations
• Sick Leave 
• Paid Holidays 
• Parental Leave
• Paid for exams and certifications
• Peer bonus awards
• State of the art laptop and tools
• Equipment & Office Stipend
• Individual professional development plan
• Annual stipend for Learning and Development
• Work with an amazing worldwide team and in an incredible corporate culture

Base Salary Range: The expected base salary range for this position is $71,000 - $88,000 CAD per year, commensurate with experience and qualifications.

Additional Compensation Components:  In addition to the base salary, the compensation package may include bonuses, commissions, equity, and other incentives. The specific components will vary depending on the role and individual and/or company performance.

NOTE: We’re unable to provide visa sponsorship now or at any time in the future.

At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.

These tools are designed to support - not replace - human decision-making. Final hiring decisions are always made by our trained recruitment professionals.

If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.

If you have any questions, please contact [email protected] 

Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.  

We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at [email protected].