Shift Supervisor Gaming
Confirmed on the employer's own hiring board on Oct 1, 2026. First seen by Alion on Apr 21, 2026.
LEVEL UP YOUR CAREER AS A SHIFT SUPERVISOR AT LAKESIDE ENTERTAINMENT!
Where Every Shift Is a Winning Experience.
Locations:
- Union Springs, NY
- Seneca Falls, NY
Job Type: Full-Time
Pay Rate: Competitive + Tips
LakeSide Entertainment is seeking skilled, upbeat, and dependable Shift Supervisors to lead our gaming floor teams at both locations. If you’re a strong communicator, a natural problem-solver, and energized by a fast-paced casino atmosphere, this is your chance to step into a high-impact leadership role.
As a Shift Supervisor, you’ll guide daily operations, oversee staff performance, uphold regulatory standards, and ensure our guests enjoy a top-tier experience from the moment they arrive.
YOUR ROLE ON THE GAMING FLOOR - LEADERSHIP IN ACTION
As a Shift Supervisor, you will:
Team Leadership & Staffing
- Lead and supervise employees throughout your shift
- Assign tasks, oversee performance, and train new and existing team members
- Communicate and document call-ins; secure coverage when needed
- Maintain and update schedules to ensure proper staffing
Operations & Floor Oversight
- Monitor and support casino floor activity to maximize guest satisfaction
- Resolve operational issues, staff concerns, and guest complaints
- Maintain accurate records and documentation of shift activities
- Ensure safe and compliant operations at all times
Cash Handling & Compliance
- Process and verify cash transactions, vouchers, and manual payouts
- Maintain, safeguard, and reconcile cash drawers with precision
- Complete reports and reconcile transactions correctly and on time
- Follow CNICS, MICS, SICS, Title 31, and anti-money-laundering regulations
- Protect company assets and ensure confidentiality
Machine & Facility Support
- Perform minor machine resets, paper reloads, and small fixes
- Track inventory levels; notify management in advance of reorder needs
- Assist with light housekeeping and machine-area upkeep
Guest Experience
- Provide exceptional customer service to every guest
- Assist with promotions, vouchers, and rewards redemption
- Communicate current promotions clearly and enthusiastically
Additional Duties
- Collaborate with floor staff, surveillance, and security
- Uphold company standards of professionalism, appearance, and attendance
- Perform other duties as required to support operations
WHAT WE’RE LOOKING FOR (REQUIRED)
- 2+ years cashiering experience (required)
- 1+ year supervisory experience in a related field (required)
- High school diploma or GED
- Must be 18+ years old
- Strong leadership, decision-making, and conflict resolution skills
- Strong math skills and experience with cash audits/reconciliations
- Ability to use POS systems, ten-key machines, and cash-handling equipment
- Valid driver’s license with clean driving record
- Must pass a drug test, background check, and obtain a gaming license
- Reliable transportation
- Ability to stand for extended periods, walk, bend, and lift up to 50 lbs
- Ability to maintain confidentiality and work under tight deadlines
- Tribal preference applies
YOUR PLAYER REWARDS (FULL-TIME BENEFITS)
All Full-Time Employees Receive:
Weekly Pay
Tips + Bonus Opportunities
Referral Bonuses
401(k) with up to 7% Matching
Paid Vacation & Holiday Pay
Guaranteed Time Off: Christmas & Thanksgiving
Employee Assistance Program
LifeMart Discounts & Coupons
Team Appreciation Events
Additional Full-Time Benefits:
Medical, Dental & Vision Insurance
80% Childcare Cost Coverage
Paid Personal Time
READY TO LEAD A WINNING TEAM?
If you're a strong leader who thrives in a fast-paced environment and loves delivering an exceptional guest experience, LakeSide Entertainment wants you on our team.
Apply today to become a Shift Supervisor at LakeSide Entertainment in Union Springs or Seneca Falls!