{"id":1540086,"url":"https://alion.io/job/cayuga-nation-shift-supervisor-gaming","title":"Shift Supervisor Gaming","company":{"id":2017910,"name":"Cayuga Nation","domain":"cayuganation-nsn.gov","url":"https://alion.io/company/cayuganation-nsn","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":null,"max":26,"currency":"USD","period":"hour","gross":null,"usd_annual":52000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-04-21T17:35:00Z","employer_posted_date":"2026-04-21","last_verified_at":"2026-10-01T07:46:55Z","board_verified":true,"closed_at":null,"days_open":164,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":163},"description":"LEVEL UP YOUR CAREER AS A SHIFT SUPERVISOR AT LAKESIDE ENTERTAINMENT!\nWhere Every Shift Is a Winning Experience.\nLocations:\nUnion Springs, NY\nSeneca Falls, NY\nJob Type: Full-Time\nPay Rate: Competitive + Tips\nLakeSide Entertainment is seeking skilled, upbeat, and dependable Shift Supervisors to lead our gaming floor teams at both locations. If you’re a strong communicator, a natural problem-solver, and energized by a fast-paced casino atmosphere, this is your chance to step into a high-impact leadership role.\nAs a Shift Supervisor, you’ll guide daily operations, oversee staff performance, uphold regulatory standards, and ensure our guests enjoy a top-tier experience from the moment they arrive.\nYOUR ROLE ON THE GAMING FLOOR - LEADERSHIP IN ACTION\nAs a Shift Supervisor, you will:\nTeam Leadership & Staffing\nLead and supervise employees throughout your shift\nAssign tasks, oversee performance, and train new and existing team members\nCommunicate and document call-ins; secure coverage when needed\nMaintain and update schedules to ensure proper staffing\nOperations & Floor Oversight\nMonitor and support casino floor activity to maximize guest satisfaction\nResolve operational issues, staff concerns, and guest complaints\nMaintain accurate records and documentation of shift activities\nEnsure safe and compliant operations at all times\nCash Handling & Compliance\nProcess and verify cash transactions, vouchers, and manual payouts\nMaintain, safeguard, and reconcile cash drawers with precision\nComplete reports and reconcile transactions correctly and on time\nFollow CNICS, MICS, SICS, Title 31, and anti-money-laundering regulations\nProtect company assets and ensure confidentiality\nMachine & Facility Support\nPerform minor machine resets, paper reloads, and small fixes\nTrack inventory levels; notify management in advance of reorder needs\nAssist with light housekeeping and machine-area upkeep\nGuest Experience\nProvide exceptional customer service to every guest\nAssist with promotions, vouchers, and rewards redemption\nCommunicate current promotions clearly and enthusiastically\nAdditional Duties\nCollaborate with floor staff, surveillance, and security\nUphold company standards of professionalism, appearance, and attendance\nPerform other duties as required to support operations\nWHAT WE’RE LOOKING FOR (REQUIRED)\n2+ years cashiering experience (required)\n1+ year supervisory experience in a related field (required)\nHigh school diploma or GED\nMust be 18+ years old\nStrong leadership, decision-making, and conflict resolution skills\nStrong math skills and experience with cash audits/reconciliations\nAbility to use POS systems, ten-key machines, and cash-handling equipment\nValid driver’s license with clean driving record\nMust pass a drug test, background check, and obtain a gaming license\nReliable transportation\nAbility to stand for extended periods, walk, bend, and lift up to 50 lbs\nAbility to maintain confidentiality and work under tight deadlines\nTribal preference applies\nYOUR PLAYER REWARDS (FULL-TIME BENEFITS)\nAll Full-Time Employees Receive:\nWeekly Pay\nTips + Bonus Opportunities\nReferral Bonuses\n401(k) with up to 7% Matching\nPaid Vacation & Holiday Pay\nGuaranteed Time Off: Christmas & Thanksgiving\nEmployee Assistance Program\nLifeMart Discounts & Coupons\nTeam Appreciation Events\nAdditional Full-Time Benefits:\nMedical, Dental & Vision Insurance\n80% Childcare Cost Coverage\nPaid Personal Time\nREADY TO LEAD A WINNING TEAM?\nIf you're a strong leader who thrives in a fast-paced environment and loves delivering an exceptional guest experience, LakeSide Entertainment wants you on our team.\nApply today to become a Shift Supervisor at LakeSide Entertainment in Union Springs or Seneca Falls!","description_format":"text","description_chars":3716,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-30T20:57:54Z"}],"liveness":{"score":5,"band":"cold","label":"Long shot","p_open":1,"p_active":0.175,"p_room":0.28,"age_days":163,"expected_fill_days":16,"reasons":["conf:21","win:tail","crowd:junior"],"computed_at":"2026-10-02T05:45:00Z"},"pay":{"stated_usd_annual":52000,"is_top_pay":false},"html_url":"https://alion.io/job/cayuga-nation-shift-supervisor-gaming","json_url":"https://alion.io/job/cayuga-nation-shift-supervisor-gaming.json","meta":{"generated_at":"2026-10-03T04:26:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4718,"day_limit":5000,"remaining_today":282,"minute_limit":60,"resets_at":"2026-10-04T00:00:00Z"}}}