{"id":3996073,"url":"https://alion.io/job/cboe-global-markets-euc-engineer","title":"EUC Engineer","company":{"id":47851,"name":"Cboe Global Markets","domain":"cboe.com","url":"https://alion.io/company/cboe","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Support","role_family":"Support","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Overland Park, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Azure","optional":false},{"name":"Copilot","optional":false},{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"Linux","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"Slack","optional":false},{"name":"VPN","optional":false},{"name":"Windows","optional":false},{"name":"Windows Server","optional":false},{"name":"Zero Trust","optional":false}],"status":"live","first_seen_at":"2026-11-09T00:00:00Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-10T01:16:36Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Job Description:\nAt Cboe, we inspire our people to solve complex challenges together because what we do matters. We provide the financial infrastructure that powers the global economy. As a leading provider of market infrastructure and tradable products, Cboe delivers cutting-edge trading, clearing and investment solutions to market participants around the world.\nWe’re building inclusive ways to support professional and personal development while strengthening the trust we’ve earned as a global market leader. Our teams are empowered to share ideas, actively pursue them and bring on a challenge. As champions of internal mobility and access to opportunity, we encourage our people to “go for it” and equip our managers with the training to coach their teams to the next level. Our Associate Resource Groups champion diversity, equity and inclusion, giving associates a safe space to network, share ideas and create opportunities.\nCboe is one of the world’s largest exchange operators. The End User Computing (EUC) team handles supporting End User equipment, accesses, and software Cboe associates need to effectively do their jobs. EUC works closely with our customers to ensure solutions to their issues or requests are met promptly.\nEUC Engineers exhibit exceptional skills in automation, systems integration, and troubleshooting. They handle identifying issues and presenting solutions to EUC management that focus on long-term improvements or addressing current challenges. EUC Engineers attend EUC Sprint planning meetings where they propose new projects and receive other project assignments. Engineers collaborate with the Information Security and other Infrastructure Teams on both projects and urgent fixes. Also, they manage the work queue to stay informed about and resolve ongoing EUC issues.\nAdditional responsibilities include:\nSupport point-of-contact for EUC escalated issues related to:\nDell, Microsoft and Apple Workstations and Laptops troubleshooting\nWindows, macOS, and Linux Operating Systems support\nAll End User Software procured by Cboe\nAzure Cloud Technologies configuration and support.\nNetwork troubleshooting\nMicrosoft 365 apps and Microsoft Copilot\nAdvanced hardware troubleshooting \nVideo Conferencing Equipment and software\nRemote Access (VPN and zero-trust access solutions)\nMobile Device Management (Intune/UEM)\niOS/iPadOS issues and management\nPrinters/Copiers configuration\nSlack\nResponsible for day-to-day tasks:\nHardware and Software Procurement and Asset Management\nVirtual Desktop Administration\nSoftware Deployment\nBreak/Fix Support\nEntraAD Management\nEUC Project work\nEvaluate and apply AI tools, including Microsoft Copilot, to automate routine tasks, streamline support workflows, and drive operational efficiencies\nVendor Management\nIdentify common issues/inefficiencies and work towards streamlining our processes\nProvide local and remote support for end-users globally\nTrain end-users in technology and communicate changes which will affect them\nThe ideal candidate has:\nMinimum of 3 years of IT experience\nThorough understanding of Microsoft Windows 11 and Microsoft 365 products\nSolid background in Microsoft Entra ID (formerly Azure Active Directory), Microsoft Intune (formerly Endpoint Manager), Teams, Exchange Online\nWorking knowledge of Windows Server, Domain Controllers, DNS, DFS, and DHCP\nSolid background in identity and access administration, including Entra ID, Active Directory, group policies, security groups, and joiner/mover/leaver processes\nAbility to build cooperative relationships with end-users of all technical abilities\nA drive to create an atmosphere of competence, trust, and respect with all end-users\nHighly methodical and analytical approach to problem solving and evaluating technologies\nExperience using AI-assisted tools and scripting to automate processes and reduce manual, repeatable work for users and the EUC team, with sound judgment on data security and responsible AI use\nWorks well in a global team environment\nDedication to quality and attention to detail\nExcellent written and verbal communication\nThis position is not eligible for visa sponsorship. Candidates must be legally authorized to work in the United States without the need for employer sponsorship now or in the future.\nSalary Ranges (applicable for US locations only)\nAt Cboe, we are committed to providing a competitive, transparent, and market-informed total rewards program. The anticipated base salary range for this role is $-$, with actual compensation determined by job-related factors such as skills, relevant experience, education, internal alignment, and location.This role may also be eligible for annual incentive compensation and, where applicable, participation in Cboe's long-term equity programs.\nAdditional information about Cboe's total rewards program, including benefits and other compensation components, can be found here: Total Rewards at CBOE.\nAny communication from Cboe regarding this position will only come from a Cboe recruiter who has a @cboe.com email or via LinkedIn Recruiter. Cboe does not use any other third party communication tools for recruiting purposes.","description_format":"text","description_chars":5154,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Stock Exchanges & Market Infrastructure"],"lifecycle":[{"event":"open","at":"2026-11-10T01:16:36Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 9 · green card filings: 5","filings_12m":9,"filings_prev_12m":25,"green_card_filings_12m":5,"median_offered_wage_usd":145714,"route":null,"cap_exempt":false,"checked_at":"2026-11-09T07:32:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":40,"reasons":["conf:2","win:early"],"computed_at":"2026-11-10T03:17:47Z"},"pay":null,"html_url":"https://alion.io/job/cboe-global-markets-euc-engineer","json_url":"https://alion.io/job/cboe-global-markets-euc-engineer.json","meta":{"generated_at":"2026-11-10T03:17:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7674,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":47851},"rest":"https://alion.io/mcp/rest/get_company?id=47851"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcboe-global-markets-euc-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcboe-global-markets-euc-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcboe-global-markets-euc-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cboe-global-markets-euc-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcboe-global-markets-euc-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3996073}},{"tool":"search_jobs","arguments":{"company":"cboe.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3996073},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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