Quality Controller

Job Description

Coca-Cola Beverages Africa (CCBA) presents an exciting opportunity for a Quality Controller, to join the Manufacturing team at CCBA in Dar es Salaam , Tanzania. The role will report to the Quality Assurance Technologist.

The primary role of the QC / Specialist / Technician - Packaging is execution of general or specialist analyses, the interpretation thereof and the resolution of problem identified by the analyses. In addition the quality control specialist facilitates problem-solving sessions, coaches and mentors people and carries out quality audits.

Key Duties & Responsibilities

Performing Analysis

• Carries out relevant analyses when appropriate.
• Reviews analysis schedules daily and completes required analysis indicated.
• Ensures that information is recorded on the Infinity systems (or on Excel if Infinity is not yet implemented) and performs trend analysis on data to identify problems.

Interpreting Results

• Reviews results of analysis daily to identify problems.
• Interacts with lab technicians, production management and operating team on a daily or ad hoc basis to communicate results and highlight problems.
• Ensures that where problems have been highlighted a resolution has been identified.
• Completes required reports and communicates findings at feedback meetings.

Problem Solving

• Reacts to results of analysis carried out, specific requests or out of control triggers to undertake problem solving using the correct and appropriate techniques.
• Ensures that correct problem solving techniques are used, an action plan to resolve the problem is developed and gaps are recorded on a gap list.
• Calls in specialist resources if needed to assist in problem solving
• Verifies that corrective action has been implemented and that the problem has been resolved.
• Ensures that the appropriate manuals and work instructions have been updated to prevent recurrence of the problem.

Problem Solving Facilitation

• Reacts to triggers or specific requests to undertake facilitation of problem solving sessions.
• Interacts with production management, QC manager, laboratory technicians and operations teams to ensure appropriate people are involved in problem solving sessions.
• Applies the appropriate and correct techniques, such as FFA, to facilitate problem-solving session.
• Ensures that an action plan to resolve the problem is developed, responsibilities are assigned and gaps are recorded on a gap list.
• Verifies that corrective action has been implemented and that the problem has been resolved.

Coaching

• Participates in training needs analyses and quality audits to identify teams and individuals requiring coaching.
• Completes CAP assessments for quality as required.
• Interacts with lab technicians, production and operational teams on an ongoing basis to identify coaching needs.
• On an ongoing or ad hoc basis coaches lab technicians and production teams on quality and quality analysis.

Auditing

• Reviews regularly the auditing schedule to identify the monthly, quarterly or ad hoc quality audits required.
• Interacts with lab technicians, production and operational teams to obtain required information for quality audit.
• Completes the audit reports and provides feedback to the QC manager and findings at feedback meetings.

Maintenance

• Carry out required maintenance as per instrumentation maintenance schedule.
• Apply problem-solving techniques to DO Equipment to determine maintenance problems or issues.
• Requests specialist assistance where appropriate
• Verifies that maintenance has been carried out correctly and that equipment is functioning properly.

Skills, Experience & Education

Education

• B. Sc. Degree in Food Science and Technology, Laboratory science or related field

Experience

• Minimum 3 years in Food Processing Plant. Good process knowledge, preferably in a bottling environment
• Experience in a quality control environment is an advantage

Skills

• Result and Execution Driven
• Decisive and Risk Pragmatic
• Resilient and energetic
• Customer focused
• Apply Organisation Understanding to drive a Quality Culture
• Understanding Manufacturing Process
• Understanding SC Ways principals and practices
• Apply knowledge of Quality management Systems
• Apply knowledge of Infinity and Achiever systems