{"id":2210391,"url":"https://alion.io/job/ccc-intelligent-solutions-it-business-systems-analyst","title":"IT Business Systems Analyst","company":{"id":58490,"name":"CCC Intelligent Solutions","domain":"cccis.com","url":"https://alion.io/company/ccc-intelligent-solutions","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chicago, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":60000,"max_usd":112000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":991},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"SQL","optional":false},{"name":"Jira","optional":true},{"name":"Microsoft Project","optional":true},{"name":"SharePoint","optional":true}],"status":"live","first_seen_at":"2026-10-01T00:00:00Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-20T15:31:50Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":19},"description":"Salary range is:\n$70,138.85 - $90,000.00This position is bonus and/or commission eligible.\nCCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollarinsurance economy, creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We’repushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Throughpurposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com.\nThe Role\nThe IT Business Systems Analyst is a techno-functional role that bridges business operations and technology teams to support enterprise financial applications across billing, collections, accounts receivable, and revenue recognition. This role partners with business stakeholders, application teams, vendors, and technical resources to analyze business needs, define requirements, support configuration and integrations, validate data, troubleshoot production issues, and assist in delivering scalable process and system improvements across order-to-cash and record-to-report functions.Key Responsibilities:\nAssists in the discovery and requirements of sessions with stakeholders across billing, collections, accounts receivable, revenue recognition, and accounting operations.\nApply techno-functional knowledge to translate order-to-cash and record-to-report business needs into clear requirements, documentation, data needs, and system-enabled solutions.\nAssist in the development configure system-enabled solutions, including application configuration, workflow updates, automation, reporting, data validation rules, and integration support aligned to order-to-cash and record-to-report business needs.\nPartners with technical teams and vendors to assess solution feasibility, support configuration, resolve system or integration issues, and contribute to process design, fit-gap analysis, prototyping, and operational improvement recommendations.\nCoordinate testing and release readiness activities, including test planning, data validation, defect triage, regression testing, release validation, and business sign-off.\nSupport production incidents from intake through resolution, resolving issues directly when possible and coordinating with vendors, technical teams, application teams, and business users to address system defects, data discrepancies, recurring issues, and process gaps.\nAssist in the development and maintenance project and business analysis documentation, including requirements, process flows, test documentation, training materials, and business process guides.\nSupport reporting, reconciliation, and financial close needs for billing, collections, accounts receivable, and revenue recognition processes.\nTrack own project activities, action items, risks, issues, dependencies, decisions, and enhancement opportunities to improve functionality, automation, data quality, controls, and operational efficiency.\nRequirements:\nBachelor’s degree in information technology, computer science, business, finance, accounting, or a related field; or an equivalent combination of education and experience sufficient to successfully perform the key accountabilities of the role.\nMinimum of 2 years of IT business analysis experience or equivalent experience supporting enterprise applications and business process improvement initiatives.\nWorking Knowledge of supporting enterprise financial applications and business processes across billing, collections, accounts receivable, revenue recognition, or related order-to-cash functions.\nWorking knowledge of revenue recognition principles, subledger accounting, general ledger impacts, and ASC 606.\nAdvanced written and verbal communication skills, including strong active listening, and facilitation\nAbility to analyze and solve moderately complex business and system problems with guidance.\nProficiency with elicitation, facilitation, and process modeling techniques, including tools such as Microsoft Visio.\nAbility to work effectively in a team environment, build strong relationships, and navigate cross-functional organizations.\nStrong organization, prioritization, and time management skills.\nTechnical Requirements\nHands-on techno-functional experience supporting ERP financial modules, billing platforms, collections tools, accounts receivable applications, or revenue management systems in an enterprise environment.\nAbility to analyze and document end-to-end order-to-cash data flows, including customer and account setup, contracts, subscriptions, usage records, invoicing, payment application, credits, adjustments, refunds, collections, dunning, revenue recognition, subledger activity, and accounting entries.\nExposure of integrations between billing platforms, ERP systems, CRM applications, payment processors, tax engines, revenue management systems, data warehouses, reporting tools, and downstream financial systems.\nWorking Knowledge of SQL or query tools and basic development concepts, including APIs, integration payloads, error logs, debugging, version control, and technical documentation, to research financial process issues, validate test results, support production troubleshooting, and confirm system behavior.\nFamiliarity with reporting and analytics tools, including dashboards, operational reports, aging reports, collections reports, billing exception reports, revenue reconciliation reports, and financial close reporting.\nHighly proficient and efficient in Microsoft Excel for large data set analysis, reconciliation, exception tracking, test validation, reporting support, and financial process analysis, including advanced use of pivot tables, formulas, lookups, data validation, conditional formatting, and structured workbooks.\nSome experience using AI-enabled productivity, analytics, or automation tools to support requirements analysis, process documentation, test planning, data analysis, reporting, issue triage, and continuous improvement activities.\nPreferred Qualifications\nKnowledge of software licensing, licensing models, subscription-based models, and usage-based billing.\nPrevious insurance industry experience.\nProficiency with web-based document repository applications such as Microsoft SharePoint.\nExperience using project management and delivery tools, such as Microsoft Project and Jira, to track tasks, dependencies, risks, issues, releases, defects, and project milestones\nBasic knowledge of file-based, batch, and API integration concepts, including inbound and outbound interfaces, error handling, data transformation, integration monitoring, and exception management\n.\nInterview Policy & Privacy Notice:\nA video interview is required for this position. Video interviews are transcribed. Transcriptions are retained and may be reviewed by CCC and our recruiters. Candidates are not permitted to use generative AI or automated assistance during the interviews unless explicitly allowed by the interview team for a specific exercise. Our Job Applicant Privacy Notice is available HERE.\nAbout CCC's Commitment to Employees:\nCCC Intelligent Solutions understands that our employees play an integral role in our vision to shape a world where life just works. Our team is defined by our values of Integrity, Customer-Focus, Innovation, Inclusion & Diversity, Tenacity, and Connection. Through diverse perspectives, purposeful innovation, and the strength of connections, our technologies empower the people and industry relied upon to keep lives moving forward when it matters most.\nAt CCC, together everyone can thrive as we innovate and collaborate, creating employee experiences that just work. We are committed to providing opportunities for our people to make real-life impacts, advance in their careers, and contribute to CCC’s success.\nCCC offers competitive compensation and benefits to support you and your families, including:\n401K Match\n\nPaid time off\n\nAnnual Incentive Plan Performance Bonus\n\nComprehensive health insurance\n\nAdoption Assistance\n\nTuition Reimbursement\n\nWellness Programs\n\nStock Purchase Plan options\n\nEmployee Resource Groups\n\nFor more information about our benefits, please check out our careers site.\nHere, you belong. You are seen, valued, and respected. We celebrate you for who you are and all you bring. Every voice is heard and is important to our success. You can hear what employees have to say about our culture here\nIf you require reasonable accommodation to complete a job application, please contact (800) 621-8070.","description_format":"text","description_chars":8794,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Health insurance","Wellness"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["InsurTech"],"lifecycle":[{"event":"open","at":"2026-10-10T02:14:12Z"}],"visa":[],"liveness":{"score":61,"band":"ok","label":"Likely open","p_open":1,"p_active":0.809,"p_room":0.75,"age_days":19,"expected_fill_days":25,"reasons":["conf:2","velocity","win:late","comp:junior"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/ccc-intelligent-solutions-it-business-systems-analyst","json_url":"https://alion.io/job/ccc-intelligent-solutions-it-business-systems-analyst.json","meta":{"generated_at":"2026-10-20T17:47:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20383,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58490},"rest":"https://alion.io/mcp/rest/get_company?id=58490"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fccc-intelligent-solutions-it-business-systems-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fccc-intelligent-solutions-it-business-systems-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fccc-intelligent-solutions-it-business-systems-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ccc-intelligent-solutions-it-business-systems-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fccc-intelligent-solutions-it-business-systems-analyst"}]}