{"id":2210395,"url":"https://alion.io/job/ccc-intelligent-solutions-principal-product-manager-agentic-operations","title":"Principal Product Manager, Agentic Operations","company":{"id":58490,"name":"CCC Intelligent Solutions","domain":"cccis.com","url":"https://alion.io/company/ccc-intelligent-solutions","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Product","role_family":"Product","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chicago, United States","New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":154000,"max_usd":286000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":919},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"LLM","optional":false},{"name":"LLM Guardrails","optional":false}],"status":"live","first_seen_at":"2026-09-23T00:00:00Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-10-22T04:43:58Z","board_verified":true,"closed_at":null,"days_open":29,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":29},"description":"CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollarinsurance economy, creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We’repushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Throughpurposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com.\nThe Role\nWe are hiring a Principal Product Manager to build CCC’s Agentic Operations for Auto Insurance Claims product line from the ground up. This is a new product line focused on AI agents that can carry claims work end to end and take action within the workflows carriers already use to run their business.This role is ideal for a product leader who is energized by zero-to-one product building, complex enterprise workflows, regulated environments, and the opportunity to define how agentic AI can safely and effectively operate in high-stakes claims processes.\nKey Responsibilities:\nOwn the strategy, roadmap, and commercial case for a new agentic product line, from first concept through market validation\nDecide what the agents actually do: which claims workflows they take end to end, where a human stays in the loop, and how much autonomy they earn as evidence comes in\nSet the quality and safety bar (evals, guardrails, escalation paths, audit trails) and work out what a carrier needs to see before it will let an agent touch a live claim\nWork with senior claims executives at major carriers to find the problems worth solving and test product ideas against them. CCC's relationships get you the meeting; what happens next is on you\nSell it yourself. Build the pitch, the pricing story, and the proof points with sales, customer success, and product marketing, and be in the room when it lands or doesn't\nWrite code and build working agents alongside your engineers, using AI coding tools as a core part of how you work\nSet value propositions, adoption hypotheses, and kill criteria for every bet, and have the discipline to walk away from work that isn't landing\nRequirements:\n6+ years of product management experience in enterprise software or high-production SaaS environment\nAt least one 0-to-1 product build, ideally in a startup or high-velocity environment\nDeep experience in at least one complex, regulated vertical\nDemonstrated experience building and shipping AI-driven products; experience with LLM-based or agentic systems strongly preferred\nTrack record of working directly with enterprise customers and senior stakeholders to validate product direction\nComfort operating in ambiguity, with a bias toward action and learning over extensive upfront planning\nExperience delivering results in a sales/GTM context, personally carrying a product into the market and communicating well with everyone from end users to C-level executives\nInterview Policy & Privacy Notice:\nA video interview is required for this position. Video interviews are transcribed. Transcriptions are retained and may be reviewed by CCC and our recruiters. Candidates are not permitted to use generative AI or automated assistance during the interviews unless explicitly allowed by the interview team for a specific exercise. Our Job Applicant Privacy Notice is available HERE.\nAbout CCC's Commitment to Employees:\nCCC Intelligent Solutions understands that our employees play an integral role in our vision to shape a world where life just works. Our team is defined by our values of Integrity, Customer-Focus, Innovation, Inclusion & Diversity, Tenacity, and Connection. Through diverse perspectives, purposeful innovation, and the strength of connections, our technologies empower the people and industry relied upon to keep lives moving forward when it matters most.\nAt CCC, together everyone can thrive as we innovate and collaborate, creating employee experiences that just work. We are committed to providing opportunities for our people to make real-life impacts, advance in their careers, and contribute to CCC’s success.\nCCC offers competitive compensation and benefits to support you and your families, including:\n401K Match\n\nPaid time off\n\nAnnual Incentive Plan Performance Bonus\n\nComprehensive health insurance\n\nAdoption Assistance\n\nTuition Reimbursement\n\nWellness Programs\n\nStock Purchase Plan options\n\nEmployee Resource Groups\n\nFor more information about our benefits, please check out our careers site.\nHere, you belong. You are seen, valued, and respected. We celebrate you for who you are and all you bring. Every voice is heard and is important to our success. You can hear what employees have to say about our culture here\nIf you require reasonable accommodation to complete a job application, please contact (800) 621-8070.","description_format":"text","description_chars":5053,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Health insurance","Wellness"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["InsurTech"],"lifecycle":[{"event":"open","at":"2026-10-10T02:14:12Z"}],"visa":[],"liveness":{"score":58,"band":"ok","label":"Likely open","p_open":1,"p_active":0.775,"p_room":0.75,"age_days":29,"expected_fill_days":30,"reasons":["conf:1","velocity","win:late"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/ccc-intelligent-solutions-principal-product-manager-agentic-operations","json_url":"https://alion.io/job/ccc-intelligent-solutions-principal-product-manager-agentic-operations.json","meta":{"generated_at":"2026-10-22T11:12:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9000,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58490},"rest":"https://alion.io/mcp/rest/get_company?id=58490"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fccc-intelligent-solutions-principal-product-manager-agentic-operations"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fccc-intelligent-solutions-principal-product-manager-agentic-operations"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fccc-intelligent-solutions-principal-product-manager-agentic-operations"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ccc-intelligent-solutions-principal-product-manager-agentic-operations\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fccc-intelligent-solutions-principal-product-manager-agentic-operations"}]}