{"id":1509815,"url":"https://alion.io/job/cceasternwa-operations-assistant","title":"Operations Assistant","company":{"id":1974137,"name":"Catholic Charities Eastern Washington","domain":"cceasternwa.org","url":"https://alion.io/company/cceasternwa","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Spokane, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":19,"max":20,"currency":"USD","period":"hour","gross":null,"usd_annual":40000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Transfer Learning","optional":false}],"status":"live","first_seen_at":"2026-08-03T18:49:00Z","employer_posted_date":"2026-08-03","last_verified_at":"2026-10-27T05:37:44Z","board_verified":true,"closed_at":null,"days_open":84,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":84},"description":"WE OFFER EXCELLENT BENEFITS:\nFREE Employee Medical Insurance\nFREE Employee Dental Insurance\nFREE Employee Vision Insurance\nSick leave (8 hours of paid sick leave per month)\nVacation (Minimum of 2 weeks paid vacation)\nDiscounted health memberships\nRetirement (Employer contribution - 3% contribution and an additional 3% employer match)\nFREE Long-Term Disability Insurance\nFREE Life Insurance\n13 Paid Holidays\nMission of Catholic Charities\nFeed the hungry, heal the hurting, welcome the stranger.\nCCEW is an equal opportunity employer. All employees and potential employees will be recruited, selected, trained, promoted, compensated and, if necessary, disciplined or terminated without regard to sex, gender, race, ethnicity, national origin, citizenship, immigration status, religious affiliation, marital status, military veteran status, age, pregnancy, sexual orientation, gender expression or identity, disability, genetic information, or any other basis protected by law.\nJob Summary\nThis position is responsible for assisting with the management and operation of the Catalyst service location. Catalyst provides interim housing and support services for formerly homeless individuals and couples. This position works as a member of the Operations team supporting residents to follow program expectations, engage in services, and progress toward independent housing.\nJob Duties/Responsibilities\nTo perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties/responsibilities listed below. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential duties/responsibilities of this job.\nEnsure that the rules are being observed and that it is a safe environment for residents, staff, and volunteers. Maintain safety and security by monitoring all general access areas. \nOversees required operations tasks during shift, including overseeing community volunteers as needed and attending the front desk, giving out mail, checking in gear, accepting donations, and answering telephones.\nThrough regular interactions with clients, make appropriate referrals to relevant social services. Assists case management staff in the coordination of services to residents; contact residents' outside service providers as necessary.\nRespond to resident complaints.\nMaintains relevant databases including Catalyst internal database. When necessary, administers the intake forms needed for statistical and narrative reports required by agency; performs required data entry.\nPerforms hourly walks throughout the facility to detect hazards.Manage all the building operations in the absence of other staff as assigned.\nIntervene in crises, respond to emergencies, and initiate action as required, including contact with emergency response systems.\nWrite significant events involving residents and building operations activities in a daily log; read log daily.\nPerforms other relevant duties assigned by supervisor, including but not limited to shelter cleaning, mopping and laundry.\nUses appropriate administrative, fiscal, physical, and technical safeguards to ensure the confidentiality, integrity, and security of CCEW client protected health information (PHI), per regulations outlined in the Health Insurance Portability and Accountability Act of 1996 (HIPAA). \nWill regularly utilize all forms of communication (email, text, phone, etc.) and database practices necessary for this position and as directed by supervisor.\nAs a mandated reporter, follow all procedures outlined in agency policies and procedures to report to the proper agency when there is suspicion and/or confirmation that a child or adult has been a victim of abuse or neglect.\nAdheres to the tenets of Catholic Social Teaching and Catholic Doctrine.\nPerforms as a team member to ensure that productivity outcome measures are achieved; regular attendance is particularly important for shelter safety and team dynamics.\nPerforms related functions necessary to support the mission and core values of Catholic Charities\n\nJob Qualifications\nTo perform this job successfully, an individual must meet the minimum qualifications listed below. These qualifications are representative of the knowledge, skill and/or ability required to perform this job.\nEducation/Experience: to perform this job successfully, an individual must have a High School Diploma or a General Education Degree. Demonstrated leadership, management, and administrative skills. Ability to compassionately interact with mentally ill, substance abusers and homeless people.\nCertificates/Licenses: To perform this job successfully, an individual must have a valid Driver’s License and the ability to drive for work use. Successfully pass background check applicable to position.\n\nPhysical Abilities: To perform this job successfully, an individual must be able to:\nRegularlysit, stand, climb, walk, hear/listen, talk\nFrequently lift up to 50 pounds, pull/push, carry, grasp, reach\nOccasionally crawl, stoop, kneel\nClearly see 20+ feet, with or without corrective lenses, ability to focus\n\nMental & Other Skills/Abilities: To perform this job successfully, an individual must have the:\nAdaptability:ability to adapt to changes, delays, or unexpected events in the work environment; ability to manage competing demands and prioritize tasks; ability to change approach or method to best fit the situation.\nAnalytical Ability: ability to maintain focus for extended periods of time; ability to complete research projects with resourcefulness and persistence; ability to synthesize complex or diverse information; ability to use intuition and experience to complement existing data.\nAttendance: ability to consistently arrive and be able to work as scheduled. Ability to work night and weekend shifts as needed. \nComputer/Technical Ability: working knowledge of: Word Processing software, Spreadsheet software, Internet software.\nDependability:ability to follow instructions, both in written and verbal format; ability to respond to management direction; ability to complete tasks on time or notify the appropriate person with an alternate plan when necessary.\nInterpersonal Skills:ability to maintain satisfactory relationships with others, excellent customer service skills and a good overall understanding of appropriate human relations. Awareness of and sensitivity to the service population’s culture and socioeconomic characteristics. \nJudgment: ability to make prudent and timely decisions; ability to exhibit sound and accurate judgment; ability to explain reasoning for decisions.\nLanguage Ability: ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence; ability to speak effectively before groups of customers or employees of organization.\nMathematical Ability:ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs.\nMotor Coordination:the ability to coordinate eyes, hands, fingers, and feet accurately and handle precise movements.\nProblem Solving Ability:ability to identify and/or prevent problems before they occur; ability to formulate alternative solutions to problems when necessary; ability to transfer learning from past experiences to new experiences of similar nature.\nQuality Management:ability to complete duties, on time and with absolute precision, at least 95% of the time; ability to edit the accuracy and thoroughness of one’s work as well as the work of others; ability to constructively apply feedback to improve performance, ability to generate ideas to improve and promote quality in work.\nReasoning Ability: ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; ability to deal with problems involving several concrete variables in standardized situations.\nSupervisory Skills: This job does not have any direct supervisory responsibilities. \nWorkplace Environmental Conditions\nWhile performing the essential duties/responsibilities of this job, the employee will be:\nNoise Conditions:exposed during a shift to constant or intermittent sounds at moderate to loud levels of sound dependent upon the daily activities. \nExposure to Trauma: Employees of Catholic Charities Eastern Washington provide direct services to vulnerable community members including those who have behavioral health challenges and those who have been exposed to trauma. \nHeat:subject to high temperatures \nCold:exposed to low temperatures\nStrong smells:such as urine or body odor.\nPotential for exposure to illicit drugs and air-borne contaminants (proper PPE provided).\nClient Population may include people involved in gangs, with substance abuse concerns, homelessness and/or tendencies towards violent behavior.\nDay Shift: 6:30am - 2:30pm, variable days\nSwing Shift: 2:00pm-10:00pm, variable days.","description_format":"text","description_chars":9048,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Dental insurance","Health insurance","Life insurance","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Professional Services","Legal Services"],"lifecycle":[{"event":"open","at":"2026-09-30T07:29:46Z"}],"visa":[],"liveness":{"score":20,"band":"cold","label":"Long shot","p_open":1,"p_active":0.559,"p_room":0.36,"age_days":84,"expected_fill_days":49,"reasons":["conf:0","win:tail","crowd:"],"computed_at":"2026-10-27T05:46:45Z"},"pay":{"stated_usd_annual":40000,"is_top_pay":false},"html_url":"https://alion.io/job/cceasternwa-operations-assistant","json_url":"https://alion.io/job/cceasternwa-operations-assistant.json","meta":{"generated_at":"2026-10-27T07:47:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8479,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1974137},"rest":"https://alion.io/mcp/rest/get_company?id=1974137"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcceasternwa-operations-assistant"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcceasternwa-operations-assistant"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcceasternwa-operations-assistant"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cceasternwa-operations-assistant\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcceasternwa-operations-assistant"}]}