{"id":1368711,"url":"https://alion.io/job/ccrm-fertility-patient-care-coordinator","title":"Patient Care Coordinator","company":{"id":1796540,"name":"CCRM Fertility","domain":"ccrmivf.com","url":"https://alion.io/company/ccrmivf","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":{"grade":"B","score":78,"open_postings":6,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":88,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Boston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":24,"max":30,"currency":"USD","period":"hour","gross":null,"usd_annual":60000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HIPAA","optional":false}],"status":"live","first_seen_at":"2026-08-10T18:08:00Z","employer_posted_date":"2026-08-10","last_verified_at":"2026-10-19T22:37:01Z","board_verified":true,"closed_at":null,"days_open":70,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":70},"description":"Come join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility’s diverse team of professionals, you will be a part of helping families grow and changing lives. We take pride in providing our employees with meaningful employment, a supportive culture, and a well-balanced personal & work life alignment. For more information, visit www.ccrmivf.com\nLocation Address: 300 Boylston St, Suite 300, Chestnut Hill, MA 02467\nDepartment: Clinical Support\nWork Schedule: Monday - Friday\nWhat We Offer Our Team Members: \nGenerous Paid time-off (PTO) and paid holidays\nMedical, Dental, and Vision Insurance\nHealth benefits eligible the first day of the month following your start date.\n401(k) Plan with Company Match (first of the month following 2 months of service)\nBasic & Supplement Life Insurance\nEmployee Assistance Program (EAP)\nShort-Term Disability\nFlexible spending including Dependent Care and Commuter benefits.\nHealth Savings Account\nCCRM Paid Family Medical Leave (eligible after 1 year)\nSupplemental Options (Critical Illness, Hospital Indemnity, Accident)\nProfessional Development, Job Training, and Cross Training Opportunities \nBonus Potential\nPotential for Over-time Pay (Time and a half)\nHoliday Differential Pay (Time and a half)\nWeekend Shift Differential Pay ($4.00 per hour)\nWhat You Will Do: The role of the Patient Care Coordinator is to serve as a liaison between the Clinical staff and the patient to coordinate expenses, clinical care, and administrative needs. The Patient Care Coordinator collaborates with the Nurse Coordinators and takes daily direction from the Nurse Manager.\nAssist the RN with new patient appointments and provide support to the nursing staff.\nInitiate checklist and chart audit and provide to RN once patient plan is established.\nTrack and audit all patient consent forms, alert RN of any deficiencies, and conduct patient follow-up for any missing consents or labs.\nTrack patient workup to ensure current preconceptual labs, communicable testing, pap smear, annual exam, and mammogram (if applicable) are complete.\nSend abnormal labs/preconceptual labs to RN for physician review.\nMaintain patient charts during ART meeting review.\nEducate new patients after initial consultation with physician, prior to discharge, and refer to the primary nurse if immediate cycling is anticipated.\nReview and verify all IVF/FET Care plans are completed.\nCoordinate treatment plans with RN and physician to monitor testing and treatment cycle and schedule appointments according to treatment protocol.\nRelease/obtain medical records to/from patients, authorized providers, and insurance carriers; maintain compliance with HIPAA laws and regulations.\nMaintain physician correspondence for new patient referrals, graduating patients, clinical notes, embryo transfer follow-ups, pregnancy outcomes, and birth congratulations.\nMonitor out-of-town patient lab work and results.\nCoordinate with nursing team to ensure lab work/results are recorded in chart.\nMonitor IVF treatment process and ensure timely patient flow.\nAssist Nurse Manager with situations and patient issues as needed.\nOther duties as assigned.\nWhat You Bring:\nHigh School Diploma or equivalent required.\nMedical Assistant Certification or equivalent preferred.\nExperience in reproductive medicine or Women’s health preferred. \nWorking Conditions: The physical demands described here are representative of those which should be met, with or without reasonable accommodation (IAW ADA Guidelines), by an employee to successfully perform the essential functions of this job. This job operates in a professional office and clinical setting. This role routinely uses standard office equipment such as computers, including computer keyboards and mice; telephones; photocopiers; scanners; filing cabinets. While performing the duties of this job, the employee is regularly required to communicate with others. The employee is frequently required to sit; will occasionally stand and/or walk; use hands and fingers to grasp, pick, pinch, type; and reach with hands and arms. Employees should have the visual acuity to perform an activity such as: preparing and analyzing data and figures, viewing a computer terminal, extensive reading, and operation of standard office machines and equipment.\nCCRM’s Compensation: The salary range represents the national average compensation for this position. The base salary offered will vary based on location, experience, skills, and knowledge. The pay range does not reflect the total compensation package. Our rewards may include an annual bonus, flexible work arrangements, and many other region-specific benefits.\nPre-Employment Requirements: All offers of employment are conditional upon the successful completion of the CCRM Fertility onboarding process, including verification of eligibility and authorization to work in the United States. This employer participates in the E-Verify Program in order to verify the identity and work authorization of all newly hired employees.\nEqual Employment/Anti-Discrimination : We are an equal-opportunity employer. In all aspects of employment, including the decision to hire, promote, discipline, or discharge, the choice will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.","description_format":"text","description_chars":5772,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Life insurance","Professional development","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Fertility & IVF"],"lifecycle":[{"event":"open","at":"2026-09-28T03:26:07Z"}],"visa":[],"liveness":{"score":24,"band":"cold","label":"Long shot","p_open":1,"p_active":0.394,"p_room":0.6,"age_days":69,"expected_fill_days":88,"reasons":["conf:2","evergreen","win:late","crowd:"],"computed_at":"2026-10-19T05:45:15Z"},"pay":{"stated_usd_annual":60000,"is_top_pay":false},"html_url":"https://alion.io/job/ccrm-fertility-patient-care-coordinator","json_url":"https://alion.io/job/ccrm-fertility-patient-care-coordinator.json","meta":{"generated_at":"2026-10-20T00:39:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":875,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1796540},"rest":"https://alion.io/mcp/rest/get_company?id=1796540"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fccrm-fertility-patient-care-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fccrm-fertility-patient-care-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fccrm-fertility-patient-care-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ccrm-fertility-patient-care-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fccrm-fertility-patient-care-coordinator"}]}