{"id":2172076,"url":"https://alion.io/job/cdiscount-stage-chef-de-projet-experience-client-fh","title":"STAGE - CHEF DE PROJET EXPERIENCE CLIENT F/H","company":{"id":52898,"name":"Cdiscount","domain":"cdiscount.com","url":"https://alion.io/company/cdiscount","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Welcome to the Jungle","truth_index":null},"role":"Early Careers","role_family":"Early Careers","seniority":"intern","employment_type":"internship","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bordeaux, France"],"countries":["FR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":19000,"max_usd":37000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":710},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-09T12:20:52Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-20T01:13:10Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"Rejoins Cdiscount, le leader français du e-commerce. En tant que stagiaire Chef de Projet Expérience Client, tu analyseras les échanges avec nos clients, exploiteras les données de nos outils de monitoring, rédigeras des analyses claires et structurées, proposeras des actions d'amélioration de l'expérience client et contribueras à une meilleure compréhension des motifs de contact clients. Ce stage est à pourvoir à partir de janvier 2027 pour une durée de 6 mois.\nMissions\nAnalyser qualitativement les échanges avec les clients pour identifier les points de friction et les opportunités d'amélioration.\nExploiter et analyser les données issues des outils de monitoring des interactions clients.\nRédiger des analyses claires et structurées, accompagnées de recommandations concrètes et réalistes.\nProfil recherché\nDescription du profil :SERAS-TU “THE ONE”?\n Nous recherchons des collaborateurs ayant une énergie hors pair pour prendre part à une aventure humaine et professionnelle unique.\n Tu es issu d’une école de commerce ou d’une formation équivalente,\n Tu maîtrises Excel et tu as une appétence pour les sujets liés à l’IA,\n Tu disposes de compétences analytiques et sais structurer et synthétiser des données,\n Tu es dynamique et doté d’une aisance relationnelle,\n Curieux et force de proposition, tu t’intéresses à l’expérience client et à l’amélioration continue des parcours,\n Une connaissance de la relation client et/ou de la gestion de projet est un plus.\n Ce stage est à pouvoir à partir dejanvier 2027 pour une durée de6 mois.\nNous proposons :\nTu bénéficieras des avantages suivants :\n : Télétravail jusqu’à 2 jours par semaine pour un meilleur équilibre,\n : 1 journée d’absence rémunérée chaque mois,\n : Carte tickets restaurants pour bien manger sans se ruiner,\n : Un BDE Cstudent pour animer la communauté étudiante : afterworks, événements, entraide..\n : Formations bureautiques pour booster tes compétences,\n : Réductions exclusives sur le site Cdiscount,\n : Accès aux offres CSE (cinéma, parcs de loisirs, concerts),\n : Remboursement à hauteur de 50% des titres de transport,\n : Gratification mensuelle selon ton niveau d'études :\n BAC +3 : 900€\n BAC +4 : 1200€\n BAC +5 : 1300€","description_format":"text","description_chars":2200,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"French","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"France","iso":"FR","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["E-commerce Platforms","Marketplaces"],"lifecycle":[{"event":"open","at":"2026-10-09T12:34:33Z"}],"visa":[],"liveness":{"score":84,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.841,"p_room":1,"age_days":9,"expected_fill_days":28,"reasons":["conf:0","velocity","win:early","comp:junior"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/cdiscount-stage-chef-de-projet-experience-client-fh","json_url":"https://alion.io/job/cdiscount-stage-chef-de-projet-experience-client-fh.json","meta":{"generated_at":"2026-10-20T02:07:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2430,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":52898},"rest":"https://alion.io/mcp/rest/get_company?id=52898"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcdiscount-stage-chef-de-projet-experience-client-fh"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcdiscount-stage-chef-de-projet-experience-client-fh"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcdiscount-stage-chef-de-projet-experience-client-fh"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cdiscount-stage-chef-de-projet-experience-client-fh\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcdiscount-stage-chef-de-projet-experience-client-fh"}]}