{"id":3498229,"url":"https://alion.io/job/cdkglobal-associate-implementation-support-rep","title":"Associate Implementation Support Rep","company":{"id":4851,"name":"Cdkglobal","domain":"cdkglobal.com","url":"https://alion.io/company/cdkglobal","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":5000,"max_usd":11000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":19},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-10-29T00:00:00Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-05T15:11:24Z","board_verified":false,"closed_at":"2026-11-05T15:11:24Z","days_open":7,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":7},"description":"About Us :\nCDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers (“OEMs”) across automotive and related industries. The Company’s cloud-based, software as a service (“SaaS”) platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles. By automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance.\nPosition Summary:\nEntry level role responsible for completing work as per well-defined process and quality norms. Learns fundamental concepts, practices, and procedures - and operates under established policies and guidelines. Work is reviewed and monitored regularly.\nResponsibilities:\nThe individual’s primary responsibilities includes and not limited to implementation and documentation of current and proposed solutions\nApplies knowledge of CDK Implementation process, policies, and escalation methodology\nWork with Senior Implementation Specialist to customise software settings per customer requirements\nValidate data conversion from DMS\nResolve issues and handle escalations during implementation\nSuccessfully consults and gets trained on CDK Global solutions\nHave a complete understanding of the products trained within the assigned work stream (i.e. parts, service, accounting, sales)\nVerifies and validates predetermined setup configurations and conversion data for accuracy\nAttends status meetings with Team Leads/SMEs to review and discuss any open issues/ escalations pertaining to software incompatibilities\nEnsure client go-live readiness\nTakes initiative to keep up to date and proficient on products, processes and industry standards utilising available learning resources\nResponds to participant questions and elaborates on training content using knowledge of products, business processes, and roles and responsibilities\nBe adaptive to delivery methods and work with the team\nBe available to fulfil periodic weekend work requests for business needs\nFully compliant to all policies & procedures of the organisation\nQualification:\nBachelor’s degree in any discipline\nBCA\nBCOM (Computers)\nB.Sc. / B.Com / BA\nB.TECH\nEqual Employment Opportunity (EEO)\nAt CDK, we believe inclusion and diversity are essential in inspiring meaningful connections among our people. We foster an open and inclusive environment where diverse perspectives are valued, enabling everyone to bring their authentic selves to work and make a meaningful impact.\nCDK is an Equal Opportunity Employer committed to creating an inclusive workplace where all employees and applicants are treated with fairness, dignity, and respect. Employment decisions are made without regard to race, color, caste, religion, creed, gender, gender identity or expression, sexual orientation, age, marital status, disability, nationality, ethnic origin, or any other characteristic protected under applicable law.\nNon-Discrimination and Reasonable Accommodation\nEmployees must be able to perform the essential functions of their role satisfactorily. CDK is committed to providing reasonable accommodations to qualified individuals with disabilities or other protected needs in accordance with applicable laws, unless doing so would impose an undue hardship on the organization. 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