{"id":3837381,"url":"https://alion.io/job/cea-capa-education-abroad-student-support-coordinator","title":"Student Support Coordinator","company":{"id":1881066,"name":"CEA CAPA Education Abroad","domain":"ceastudyabroad.com","url":"https://alion.io/company/ceastudyabroad","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sydney, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CAPA","optional":false},{"name":"Microsoft Office","optional":false}],"status":"closed","first_seen_at":"2026-11-05T21:27:40Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-06T06:50:35Z","board_verified":false,"closed_at":"2026-11-06T06:50:35Z","days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"About CEA CAPA\nAt CEA CAPA, we believe studying and interning abroad is a transformative experience. By immersing themselves in new cultures, our students gain valuable skills and perspectives that shape their futures.\nWe’re proud to be a recognized sector leader, known for our delivery of impactful academic, professional and cultural experiences. This is achieved through our dedicated global team who provide comprehensive guidance, instruction, support and resources to maximize the benefit of our students’ time abroad.\nA sense of belonging is central to CEA CAPA’s mission. We foster a work environment that values diversity and is free from bias. Our hiring practices are based on professional qualifications, skills and competence.\nWith a footprint that spans 53 cities in 20 countries across Europe, Latin America and Australia our 450 strong global workforce deliver exceptional cultural experiences abroad to over 7,000 students per year.\nPosition Summary\nAs the Student Support Coordinator, you will play a key role in delivering high-quality student support services for American college and university students studying at the CEA CAPA Sydney Centre. Reporting to the Student Support Director, you will provide day-to-day support across events management and activities, student welfare, reception operations, health and safety, housing, and crisis response. This is a highly active and student-facing role requiring regular engagement with students, staff, university partners, accommodation providers, and external suppliers. You will be a visible presence within the Centre, helping to create a welcoming, safe and supportive environment while contributing to an exceptional student experience.\nResponsibilities\nThe job duties listed below are not all inclusive of what the employee may be responsible for. Other duties may be assigned.\nSupport Student Support Director with housing allocations and entries into StarRez\nCoordinate and deliver student activities, cultural events, excursions, educational visits and social programs\nAssist with student arrivals, departures, orientation programs, and welcome events\nActively participate in evening and weekend activities, helping students engage with Australian culture and the local community\nProvide high-quality student support and advising to help students have a positive and rewarding study abroad experience\nSupport the Director in responding to student welfare concerns, disciplinary matters and crisis situations\nConduct student welfare check-ins and maintain regular contact with students throughout their program\nServe as a welcoming and approachable first point of contact for students, visitors and partners attending the Sydney Centre\nCreate program calendars, activity schedules and detailed itineraries\nWork collaboratively with Student Support, Academic and Internship teams to support overall program delivery\nParticipate in CEA CAPA's emergency phone rotation, providing emergency support to students when required\n\nQualifications\nBachelor's Degree or equivalent experience\nExcellent customer service skills and a genuine passion for working with university students\nStrong interpersonal, communication and relationship-building skills\nExperience coordinating events, activities or group programs\nStrong organizational and time management skills with excellent attention to detail\nAbility to manage competing priorities and respond effectively under pressure\nDemonstrated problem-solving and critical-thinking skills\nAbility to work independently while contributing positively to a collaborative team environment\nStrong digital literacy, including Microsoft Office and database systems\nLegal right to work in Australia\nNB. This profile is intended to provide an overview of the key responsibilities and qualifications for the position. It is not exhaustive, and the role holder may be required to perform additional tasks and duties as directed by leadership. Consequently, CEA CAPA reserves the right to modify this role profile at any time in accordance with evolving business needs and local legislation.","description_format":"text","description_chars":4092,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Higher Education","Continuing Education"],"lifecycle":[{"event":"open","at":"2026-11-05T21:27:40Z"},{"event":"close","at":"2026-11-06T06:50:35Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/cea-capa-education-abroad-student-support-coordinator","json_url":"https://alion.io/job/cea-capa-education-abroad-student-support-coordinator.json","meta":{"generated_at":"2026-11-11T02:57:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1687,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1881066},"rest":"https://alion.io/mcp/rest/get_company?id=1881066"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcea-capa-education-abroad-student-support-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcea-capa-education-abroad-student-support-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcea-capa-education-abroad-student-support-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cea-capa-education-abroad-student-support-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcea-capa-education-abroad-student-support-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3837381}},{"tool":"search_jobs","arguments":{"company":"ceastudyabroad.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3837381},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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