{"id":2260685,"url":"https://alion.io/job/cegedim-technicienne-dexploitation-cloud","title":"Technicien(ne) dExploitation Cloud","company":{"id":1864071,"name":"Cegedim","domain":"cegedim.fr","url":"https://alion.io/company/cegedim-fr","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_city","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["Bucharest, Romania"],"countries":["RO"],"hiring_countries":["RO"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":9000,"max_usd":22000,"period":"year","method":null,"sample_n":35458},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-11T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-10-11T00:00:00Z","board_verified":false,"closed_at":null,"days_open":25,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":25},"description":"Bazandu-se pe expertiza detinuta pe piata romaneasca datorita entitatilor Cegedim Customer Information si Cegedim RX prezente in Romania de peste 25 de ani, grupul CEGEDIM a luat decizia de a crea la Bucuresti noul sau centru de servicii, Cegedim Service Center. Infiintarea CEGEDIM SERVICE CENTER in ianuarie 2017 in zona Aurel Vlaicu s-a realizat in acord cu nevoile de crestere a activitatilor grupului si a tinut cont de competentele lingvistice si operationale recunoscute si de potentialul de talente din domeniile IT din Romania. Aceasta noua entitate a adus oportunitatea de a dezvolta noi activitati pentru clientii din Franta sau de a le continua pe cele lansate deja in celelalte tari in care grupul e prezent, oferind astfel solutii creative si eficiente pentru a raspunde nevoilor de business ale clientilor, satisfactia lor fiind pe loc prioritar pentru noi. Prin prisma succesului inregistrat de-a lungul celor peste 8 ani de activitate, compania Cegedim Service Center are peste 400 de angajați (octombrie 2025) care ne-au ales ca sa construim impreuna un centru de excelenta operationala. Oferim un mediu de lucru placut, dinamic, plin de oportunitati, in care initiativa fiecarui coleg este incurajata si apreciata. Vocatia noastra este de a CREA echipe profesioniste, de a SPORI competentele angajaților noștri pentru a le oferi oportunități reale de dezvoltare si parcursuri de crestere in cariera si, în final, de a ne CONSTRUI propria identitate Cegedim Service Center in Romania! Cultura noastra organizationala pune accentul pe oameni si pe potentialul lor. Suntem o structura in plina consolidare, stabilizam si crestem activitatile incepute deja dar si demaram noi activitati si proiecte, iar in anul 2025 continuam sa ne optimizam metodele de lucru si ne propunem sa continuam cresterea echipei. Venim in intampinarea candidatilor cu roluri diverse, precum: Specialist Payroll, Consultant HRIS, Dezvoltator Interfete, Dezvoltator software, Suport Helpdesk, Analist Parametraje, Consilier Hotline, precum si Specialist Backoffice.  La Cegedim fiecare zi incepe cu « un grand sourire » si se incheie cu « une grande satisfaction »! Ne dorim colegi care sa se simta bine la noi, sa fie productivi, capabili sa tina pasul cu exigentele clientilor si care sa fie motivati sa se dezvolte personal si profesional in cadrul companiei. Daca doriti sa participati la aceasta aventura si sa va alaturati comunitatii noastre de pasionati din domeniul oferirii de servicii, nu ezitati sa ne contactati! Responsabilități\nVotre mission : Ce poste consiste à assurer la surveillance et le paramétrage d’une application métier liée à la gestion des ressources humaines. Intégré(e) à notre équipe d’exploitation Cloud, vous serez un acteur clé pour : - Assurer la disponibilité et la performance des infrastructures clients (mises en place, diagnostics, corrections, maintenance proactive). - Superviser et garantir le bon fonctionnement des applications sur le serveur et des traitements de données liés aux opérations quotidiennes - Suivre les processus en identifiant des solutions pertinentes pour améliorer l’efficacité opérationnelle. - Mettre en place des récurrences sur l’ensemble du parc clients. - Être le relais de confiance entre les équipes techniques et les clients (mise en place d’automatisations, communication claire des incidents et rapports). - Veiller à la sécurité en appliquant rigoureusement les protocoles et en contribuant à leur évolution. - Participer à l’amélioration continue en documentant les procédures et en proposant des optimisations.Cerințe\nRattaché(e) à CEGEDIM.Cloud, l’une des entités du groupe Cegedim, vous contribuez à la stabilité et à linnovation de nos infrastructures critiques. Compétences : - Bonnes aptitudes de communication en français – niveau C1 minimum. - Savoir gérer son temps et hiérarchiser les priorités. - Avoir un bon esprit d’analyse, être très rigoureux et posséder un bon sens du relationnel. Prérequis : - Expérience minimum de 2 années dans un poste similaire - exploitation IT (support, administration, etc.). - Bonne connaissance des systèmes d’exploitation Microsoft Windows et du Pack Office. - Formation requise : études supérieures (diplôme de Licence - Bac+2). Atouts : Connaissance des environnements Cloud, d’outils de ticketing (JIRA/Ivanti) ou des outils de monitoring (un plus)","description_format":"text","description_chars":4443,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Romania","iso":"RO","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care"],"lifecycle":[{"event":"open","at":"2026-10-11T04:43:55Z"}],"visa":[],"liveness":{"score":24,"band":"cold","label":"Long shot","p_open":0.85,"p_active":0.635,"p_room":0.45,"age_days":25,"expected_fill_days":16,"reasons":["seen:25","win:tail"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/cegedim-technicienne-dexploitation-cloud","json_url":"https://alion.io/job/cegedim-technicienne-dexploitation-cloud.json","meta":{"generated_at":"2026-11-05T11:34:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14773,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1864071},"rest":"https://alion.io/mcp/rest/get_company?id=1864071"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcegedim-technicienne-dexploitation-cloud"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcegedim-technicienne-dexploitation-cloud"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcegedim-technicienne-dexploitation-cloud"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cegedim-technicienne-dexploitation-cloud\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcegedim-technicienne-dexploitation-cloud"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2260685}},{"tool":"search_jobs","arguments":{"company":"cegedim.fr","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2260685},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}