{"id":4087633,"url":"https://alion.io/job/celadonsoft-technical-support-engineer-with-qa-focus","title":"Technical Support Engineer (with QA focus)","company":{"id":1996917,"name":"Celadonsoft","domain":"celadonsoft.com","url":"https://alion.io/company/celadonsoft","size_band":"51-200","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"HeadHunter","truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_regions","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Minsk, Belarus"],"countries":["BY"],"hiring_countries":["RU","BY","KZ","KG","AM"],"hiring_countries_total":5,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-11T15:24:18Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-12T01:44:26Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"CELADON - компания разработки полного цикла мобильных и веб-приложений. Мы сотрудничаем с заказчиками из разных стран мира, наши проекты успешно реализованы в странах Западной Европы, США и Среднего Востока. Проекты из многих индустрий и разного уровня сложности, от небольших маркетплейсов и игр до сложных SaaS систем управлением бизнесом. Сейчас мы ищем Technical Support Engineer (with QA focus)с техническим образованием / курсами QA.\nЕсть возможность перспективы роста в QA.\nГрафик работы 2/2 c 17:00 до 05:00.\n Что предстоит делать:\n Вести коммуникацию с клиентами письменно, по необходимости и устно.\n\n Принимать запросы, уточнять детали, быстро находить суть проблемы.\n\n Понимать, где случился сбой - у нас или у клиента, и насколько это срочно.\n\n Передавать задачи в команду разработки.\n\n Поддерживать высокий уровень сервиса и доверия к нам.\n\n При необходимости тестирование клиент-серверной архитектуры, и логики приложения;\n Вести документацию.\n Что важно:\n Базовые технические знания - ты проходил курсы по QA, учился в техническом вузе или колледже? Отлично! Это даст хорошую базу для старта.\n\n Интерес к IT и желание разбираться в технических деталях - мы не требуем большого опыта, но важно, чтобы тебе действительно было интересно вникать.\n\n Английский от уровня B1+ - это рабочий язык, на нём будет происходить общение с клиентами.\n\n Готовность учиться и задавать вопросы - мы всегда поможем, если ты открыт к развитию.\n\n Будет плюсом:\n Испанский язык.\n\n Опыт в поддержке или сопровождении B2B-продуктов.\n\n Базовые знания любого из языков программирования.\n\n Мы предлагаем:\n Официальное трудоустройство;\n График работы 2/2 ( 2 рабочих дня / 2 выходных и т.д.) Смены только с 17:00 до 5:00\n Работа удаленно;\n Медицинская страховка;\n Современная техника необходимая для работы;\n Совместные мероприятия, корпоративы и тимбилдинги.\n Вакансия на перспективу","description_format":"text","description_chars":1871,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Russian","level":"Advanced (C1)","optional":false},{"language":"Spanish","level":"All levels","optional":true},{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Russia","iso":"RU","kind":"region"},{"name":"Belarus","iso":"BY","kind":"country"},{"name":"Kazakhstan","iso":"KZ","kind":"region"},{"name":"Kyrgyzstan","iso":"KG","kind":"region"},{"name":"Armenia","iso":"AM","kind":"region"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Software","Custom Software Development"],"lifecycle":[{"event":"open","at":"2026-11-11T19:20:55Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":33,"reasons":["conf:8","win:early"],"computed_at":"2026-11-12T10:38:37Z"},"pay":null,"html_url":"https://alion.io/job/celadonsoft-technical-support-engineer-with-qa-focus","json_url":"https://alion.io/job/celadonsoft-technical-support-engineer-with-qa-focus.json","meta":{"generated_at":"2026-11-12T12:45:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26408,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1996917},"rest":"https://alion.io/mcp/rest/get_company?id=1996917"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fceladonsoft-technical-support-engineer-with-qa-focus"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fceladonsoft-technical-support-engineer-with-qa-focus"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fceladonsoft-technical-support-engineer-with-qa-focus"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/celadonsoft-technical-support-engineer-with-qa-focus\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fceladonsoft-technical-support-engineer-with-qa-focus"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4087633}},{"tool":"search_jobs","arguments":{"company":"celadonsoft.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4087633},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}