{"id":1169175,"url":"https://alion.io/job/celebrating-30-years-of-workforce-development-utility-coordinator","title":"Utility Coordinator","company":{"id":1225034,"name":"North Superior Workforce Planning Board","domain":"nswpb.ca","url":"https://alion.io/company/nswpb","size_band":"5000+","is_staffing_agency":false,"is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Markham, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":47118,"max":58897,"currency":"USD","period":"year","gross":null,"usd_annual":58897},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-09-23T16:39:27Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-09-25T00:33:47Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"SUMMARY\n\nThe Utility Coordinator plays a critical administrative and coordination role in the day-to-day management of client utility accounts and energy reporting activities. As part of the Utility Management & Insights team, this position ensures smooth communication between BGIS stakeholders, external utility vendors, and the client. This position contributes to regulatory compliance, effective energy management, and improved risk mitigation for utility disruptions.\n\nKEY DUTIES & RESPONSIBILITIES\n\nUtility Account Administration\nCoordinate setup, closure, and transition of utility accounts, including account name, mailing address.\nAccount setup and enrollment for e-billing and data delivery in all applicable platforms, including activities that support a smooth process.\nNew vendor and pay-site requests, including all supporting activities.\nAct as liaison between clients, utility vendors, facility management teams, finance teams, and project stakeholders and etc.\nMaintain account tracking tools and ensure utility accounts are correctly identified.\nMonitor and manage vendor notices and routine communications, including disconnection warnings and account status changes.\nWork with the utility payment team and adjust accounts to streamline payments and improve bill cycle time. \nCommunication & Stakeholder Coordination\nServe as the primary point of contact for utility-related inquiries from the client and internal BGIS teams.\nProactively triage and manage disconnection events and utility escalations, coordinating rapid resolution with internal teams and vendors.\nCoordinate meter appointments, vendor access, and ad hoc data requests.\nEnsure proper documentation and communication of all changes in account status or responsibilities.\nReporting & Compliance Support\nAssist in the preparation and delivery of utility-related reports, including usage summaries, cost trends, and GHG outputs.\nSupport compliance with mandatory reporting programs, helping to compile necessary data and documentation.\nProvide information for internal audits, client requests, and project measurement & verification (M&V) needs.\nTrack and assist in reporting on special initiatives.\nUtility Data Validation - Supporting Role\nParticipate in data validation activities during peak workload periods or to support coverage gaps.\nPopulate and maintain utility validation correction logs.\nFlag potential data discrepancies for follow-up by utility analysts or specialists.\n\n KNOWLEDGE & SKILLS\n\nEducation: Minimum requirement of a college diploma or university degree in a relevant field.\nExperience: 1-3 years in a utility billing, energy reporting, or a similar administrative role.\nStrong critical thinking and problem-solving skills with a proactive, solutions-oriented mindset.\nDemonstrated ability to take ownership of tasks, manage administrative processes, and coordinate multi-step activities across teams.\nExceptional attention to detail and analytical accuracy in reviewing utility data and resolving discrepancies.\nStrong verbal and written communication skills; able to clearly articulate utility-related issues and collaborate across stakeholders.\nProficiency in Microsoft Excel; quick to learn and adapt to proprietary systems and databases.\nExposure to utility pricing structures, energy units (kWh, m³, GJ), and standard energy reporting practices.\nKnowledge of Canadian utility regulations and mandatory reporting requirements (e.g., EWRB) is considered an asset. \nAbility to work independently and collaboratively across departments.\nOther Requirements\nNo specific licenses or professional accreditations required.\nThis is a contract, full-time position with a salary range of $47,118 - $58,897 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.","description_format":"text","description_chars":3885,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Professional Services","Human Resources"],"lifecycle":[{"event":"open","at":"2026-09-24T06:07:27Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":12,"reasons":["conf:2","win:early","comp:junior,brand"],"computed_at":"2026-09-25T03:05:46Z"},"pay":{"stated_usd_annual":58897,"is_top_pay":true},"html_url":"https://alion.io/job/celebrating-30-years-of-workforce-development-utility-coordinator","json_url":"https://alion.io/job/celebrating-30-years-of-workforce-development-utility-coordinator.json","meta":{"generated_at":"2026-09-25T03:05:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3386,"day_limit":5000,"remaining_today":1614,"minute_limit":60,"resets_at":"2026-09-26T00:00:00Z"}}}