{"id":3551643,"url":"https://alion.io/job/celestica-general-manager-customer-business-unit","title":"General Manager, Customer Business Unit","company":{"id":58064,"name":"Celestica","domain":"celestica.com","url":"https://alion.io/company/celestica","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Management","role_family":"Management","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":78000,"max_usd":181000,"period":"year","method":"role_country_seniority_unknown","sample_n":13135},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-30T22:57:17Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-02T01:22:10Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Req ID: 141738\nRegion: Americas\nCountry: USA\nState/Province: New Hampshire\nCity: Remote Employee US\nSummary\nThe Global Customer Business Unit General Manager leads a team of multiple Global Customer Business Unit Directors, Global Program Managers, and Commercial Managers to manage and grow a portfolio of significant or strategic accounts in our growing Connectivity and Cloud Solutions business.\nThe General Manager must deal with complex and controversial negotiations, problem resolution, and project/program implementations all while doing this in an ever changing competitive and business climate. Must have the ability to manage up and down internally and externally in critical situations. Will need to develop Director and VP-level relationships with the customer and prioritize multiple initiatives and priorities on a daily basis.\nThe General Manager is responsible for the profitable growth and the overall relationship for their portfolio of customers including, but not limited to, the following responsibilities:\nGlobal strategic business interface for a major strategic account within Global Accounts\nAccount and engagement strategies to drive three year growth plans\nPortfolio profitability and financial performance - engages with operations, supply chain, and engineering to drive business decisions and execute on customer requirements\nIdentifying customer needs and expectations and opportunities for growth\nNew business development - identifies and enters new markets, customers and solutions\nDirects sales and growth staff to create solutions and strategies for business awards\nCommercial strategy and contracts negotiation\nOverall Customer Satisfaction\nDevelops executive level internal and external presentations and communications to influence outcomes at Celestica and with the customer. Internally promotes and get approval for customer solutions\nKey Activities/Tasks\nCustomer relationship management (issues, projects, escalations, etc.) \nNew business development (Growth/bookings, RFP/RFQs, P&L analysis, solution development, CRM, etc.)\nInternal metrics review and action through cross-functional leadership (Revenue, Inventory, GM, EBIAT, ROIC and Customer satisfaction)\nBusiness continuity planning, IT and physical site security requirements from the customer, sustainability and green initiative requirements, etc. are also part of the total solution to the customer\nCommercial mgmt. support (contracts, reconciliation claims and pricing) \nCustomer and Celestica technology roadmaps, forecasting, future needs assessments and internal alignment to ensure we can meet those needs\nCustomer manufacturing and services site visit support \nDevelop and maintain an account Strategic Plans along with key stakeholders internally\nKey Performance Indicators / Measures for Success\nRevenue growth, New bookings, and overall financial targets (GM, EBIAT, ROIC)\nAchievement of three-year strategic plans\nKey P&L metrics at the Portfolio Level\nCustomer satisfaction and scorecard rankings\nCompletion of strategic initiatives to schedule\nBusiness expansion into key new strategic areas beyond traditional business leveraging account relationships, past Celestica business and performance\nSkills, Capabilities, Experience and Attributes\nRevenue growth, New bookings, and overall financial targets (GM, EBIAT, ROIC)\nAchievement of three-year strategic plans\nKey P&L metrics at the Portfolio Level\nCustomer satisfaction and scorecard rankings\nCompletion of strategic initiatives to schedule\nBusiness expansion into key new strategic areas beyond traditional business leveraging account relationships, past Celestica business and performance \nTypical ExperienceSkills, Capabilities, Experience and Attributes\nExecutive Relationship Management\nSales Process and Business Development Management\nIndustry, Market & Technology Knowledge\nOperations and supply chain experience\nFinancial and Business Acumen\nUnderstanding of Data Analytics\nCommercial Skills - Contracts, Financials, Quotations\nLeadership, communication and teamwork skills, collaboration, conflict resolution, and leading through \nAble to lead and navigate cross functional teams in a matrix organization\nExcellent understanding of Celestica's capabilities, offerings, sites, and key functional teams\nPhysical Demands\nDuties may require periodic sustained visual concentration on a computer monitor or on numbers and other detailed data\nOvernight travel is required\nThe above demands are carried out within the existing local Health and Safety guidelines\nTypical Experience\nTwelve-plus years plus of relevant experience in electronics manufacturing, IT infrastructure product engineering, and/or related electronics field in sales/BD or account management roles\nTypical Education\nBachelor’s degree in a related field or consideration of an equivalent combination of education and experience\nEducational Requirements may vary by Geography\nSalary\nThis job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.\nThe range described in this posting is an estimate by the Company, and may change based on several factors, including but not limited to a change in the duties covered by the job posting, or the credentials, experience or geographic jurisdiction of the successful candidate.\nSalary Range - 188k to 259k\nCelestica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.\nThis policy applies to hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral and other aspects of employment and also states that retaliation against a person who files a charge of discrimination, participates in a discrimination proceeding, or otherwise opposes an unlawful employment practice will not be tolerated. All information will be kept confidential according to EEO guidelines.\nCelestica is an E-Verify employer.\nCOMPANY OVERVIEW:\nCelestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.\nCelestica would like to thank all applicants, however, only qualified applicants will be contacted.\nCelestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.","description_format":"text","description_chars":7431,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Electronics Manufacturing"],"lifecycle":[{"event":"open","at":"2026-10-30T22:57:17Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 47 · green card filings: 3","filings_12m":47,"filings_prev_12m":5,"green_card_filings_12m":3,"median_offered_wage_usd":151100,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":18,"reasons":["conf:4","velocity","win:early","comp:brand"],"computed_at":"2026-11-02T06:13:15Z"},"pay":null,"html_url":"https://alion.io/job/celestica-general-manager-customer-business-unit","json_url":"https://alion.io/job/celestica-general-manager-customer-business-unit.json","meta":{"generated_at":"2026-11-03T02:32:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3316,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58064},"rest":"https://alion.io/mcp/rest/get_company?id=58064"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcelestica-general-manager-customer-business-unit"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcelestica-general-manager-customer-business-unit"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcelestica-general-manager-customer-business-unit"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/celestica-general-manager-customer-business-unit\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcelestica-general-manager-customer-business-unit"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3551643}},{"tool":"search_jobs","arguments":{"company":"celestica.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3551643},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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