{"id":2188700,"url":"https://alion.io/job/celestica-it-infrastructure-support-engineer","title":"IT Infrastructure Support Engineer","company":{"id":58064,"name":"Celestica","domain":"celestica.com","url":"https://alion.io/company/celestica","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kulim, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":14500,"max_usd":39000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2792},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ISO 27001","optional":false},{"name":"Linux","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-09T17:00:30Z","employer_posted_date":null,"last_verified_at":"2026-10-09T17:00:30Z","board_verified":false,"closed_at":null,"days_open":3,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":3},"description":"Summary\nThe Analyst, IT Infrastructure will install, maintain, upgrade, and continuously improve the site's operating environment, ensuring the ongoing reliability, performance and security of the infrastructure. This includes monitoring and up keeping the operating environments responding to incidents & problems, deployment of new technologies as well as design, install, configure, maintain and perform testing of PC/server operating systems, networks, and related utilities and hardware. Other responsibilities include troubleshooting problems as reported by users, supporting Web access and telephony services, and the acquisition, replacement and decommissioning of related equipment, software and services.\nDetailed Description\nPerforms tasks such as, but not limited to, the following:\nProviding computers, networks, servers, IT & office equipment installation, configuration, management, maintenance and troubleshooting.\n\nPlan, manage, revise and continuously improve IT infrastructure, network topology, cabling and interconnect (i.e. servers, storage, database, network switch/hub, wireless access points, firewall and etc).\n\nPlan and maintain High Availability on IT infrastructure (uptime on systems, databases, network).\n\nTo builds, hardens, and maintains technical systems that directly fulfill international information security standards and Information Security Management System (ISMS) requirements.\n\nEnsure IT Systems and computer are secure and are compliant with Corporate IT Security Policy.\n\nDaily monitor the IT Service Request/ Incidents to ensure timely correction of any incidents.\n\nMaintain a proactive approach in attending to user's requests, identify and troubleshoot problems, enquiries, provide advice and follow up within a stipulated time to ensure the smooth operation of the end user needs and system availability.\n\nPrepare technical documentation, procedures and guidelines and update according to SOP.\n\nLiaise with Global IT Team and vendors to ensure projects, services and tasks are implemented as per specification and timely manner.\n\nTo perform any other tasks or assignments as directed by the management from time to time.\n\nKnowledge/Skills/Competencies\nPossess good & customer-oriented attitude, integrity, multitasking and able to work under pressure when necessary.\nAble to provide technical support & explain technical problem in simple term in English.\nStrong customer service orientation\nGood analytical, troubleshooting and problem solving skills.\nGood communication (both oral and written) and documentation skills.\nIn-depth knowledge of the Windows OS (server and client) and the desktop operating environment. Linux and other mainstream OS knowledge will be helpful.\nFundamental knowledge of networking concepts\nGood knowledge of infrastructure service management & diagnostic tools and processes\nGood knowledge of end-point security management tools and processes.\nPhysical Demands\nDuties of this position are performed in a normal office environment.\nDuties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.\nCompetency and experience\nAt least 5 years in IT working experience on hardware, software & networking.\nExperience supporting ISO 27001 implementation and audits.\nPrevious work experience at 24x7 manufacturing company are encourage to apply.\nEducation Level\nAt least Degree or above in IT related course (Computer Science, Information Technology\n\nLanguages: Bahasa Malaysia, Mandarin and English as need to communicate with Global IT counterparts.\nNotes\nThis job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.\n\nCelestica, Inc. (NYSE: CLS TSX: CLS) is a technology leader dedicated to driving customer success and market advancements. With deep expertise in design, engineering, manufacturing, supply chain, and platform solutions, Celestica enables critical data center infrastructure for AI, cloud, and hybrid cloud and advances technologies in high-growth markets. With a talented team and a strategic global network, Celestica helps its customers achieve competitive advantages.\nToday, Celestica delivers innovative supply chain solutions globally to customers in strategic two operating and reporting segments: Advanced Technology Solutions (ATS) and Connectivity and Cloud Solutions (CC):\nATS: This segment serves customers in complex, regulated and high-reliability markets such as Industrial & Smart Energy, Aerospace & Defense, Semiconductor Capital Equipment, and HealthTech. It is engineering led, with deep expertise in design, manufacturing and lifecycle solutions.\nCCS: This segment focuses on high-performance technology solutions and services for the data center, serving hyperscalers, digital native customers and enterprises. Celestica's Platform Solutions offering provides innovative and customizable computing, storage and networking solutions enabling AI-driven growth.\nBuilt on a legacy of trust and performance, Celestica has earned its reputation by delivering results in complex and fast-changing markets. Celestica exceeds customer expectations by identifying trends and staying ahead of the curve. Backed by comprehensive capabilities and a global network across North America, Europe and Asia, Celestica helps customers gain competitive advantage with the quality, flexibility and resiliency they need to respond quickly to shifts in demand. Guided by a bold vision to accelerate market advancements, Celestica delivers innovative solutions and technologies that turn complexity into opportunity. Anchored in teamwork and commitment, Celestica strives to be the most trusted partner to its customers and colleagues worldwide.","description_format":"text","description_chars":6036,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Electronics Manufacturing"],"lifecycle":[{"event":"open","at":"2026-10-09T17:00:30Z"}],"visa":[{"country":"CA","licensed_sponsor":true,"evidence":"Positions approved through LMIA in 12 months: 1","filings_12m":1,"filings_prev_12m":0,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Talent Stream","cap_exempt":false,"checked_at":"2026-10-03T21:10:52+00:00","sources":["ESDC: employers issued a positive LMIA"],"filings_for_role_12m":1}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":22,"reasons":["seen:2","velocity","win:early"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/celestica-it-infrastructure-support-engineer","json_url":"https://alion.io/job/celestica-it-infrastructure-support-engineer.json","meta":{"generated_at":"2026-10-12T18:48:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":30296,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58064},"rest":"https://alion.io/mcp/rest/get_company?id=58064"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcelestica-it-infrastructure-support-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcelestica-it-infrastructure-support-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcelestica-it-infrastructure-support-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/celestica-it-infrastructure-support-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcelestica-it-infrastructure-support-engineer"}]}