{"id":3660432,"url":"https://alion.io/job/celestica-manager-sales-operations","title":"Manager, Sales Operations","company":{"id":58064,"name":"Celestica","domain":"celestica.com","url":"https://alion.io/company/celestica","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Canada"],"countries":["CA"],"hiring_countries":["CA"],"hiring_countries_total":1,"salary":{"min":109000,"max":145000,"currency":"CAD","period":"year","gross":null,"usd_annual":103790},"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"LinkedIn","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-10-30T00:00:00Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-05T18:26:21Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Req ID: 142141\nRemote Position: Yes\nRegion: Americas\nCountry: Canada\nState/Province: Ontario\nCity: Remote Employee Canada\nSummary\nThe Sales Operations Manager (SOM) role ensures Celestica’s sales systems and processes operate correctly and efficiently, enabling the global sales organization’s opportunity pursuit. The SOM ensures deals are closed as won or lost according to process specifications, and that incentive plan payouts adhere strictly to corporate policies and audit requirements. In addition, the SOM manages the ATS Sales and Account Team skills assessments and training plans, including course recommendations and training deployment, and all training partner relationships. This is an individual contributor role.\nPerforms tasks such as, but not limited to, the following:\nDepartment Mandate: Provide best-in-class sales tools and processes to enable the sales organization to efficiently manage and report their opportunities.\nExecutive Decision Support: Ensure sales data is accurate and available in a timely manner; deliver sales data and data-driven insights to the teams supporting ATS and CCS leadership to guide key strategic decisions impacting growth.\nCorporate Governance: Perform a vital governance role ensuring system data integrity, managing system access, and ensuring incentive plan payouts strictly adhere to corporate policies and audit requirements.\nKey Responsibilities\nCRM & User Administration\nManage user access requests for the Dynamics 365 CRM Sales Module, validating role specifications and business unit alignments.\nAssign industry-specific Khalix account codes for new account creations within CRM.\nReview and validate CRM opportunities moving to Closed/Won against required award documentation.\nIncentive Plan Administration\nManage the quarterly Sales Incentive Plan (SIP) schedule, tracking payout timelines and distributing claim criteria documentation to sales teams.\nValidate 1st, 2nd, and 3rd SIP installment documentation, confirming production purchase orders and run rate Estimated Annual Revenue (EAR).\nGenerate, audit, and maintain quarterly Compensation Tracker Reports extracted from CRM data.\nSecure formal approvals for quarterly SIP claims from Segment VPs\nSupport HR in validating achievement data for Sales MBO’s\nReporting & Executive Leadership Team Support\nExecute month end reporting, including Forecast Wins, Live Funnel, Win/Loss, and Khalix system loads.\nConsolidate and distribute monthly Global & Segment management reporting packages.\nProduce monthly supporting backup reports\nPlanning & Systems Management\nCoordinate the annual Sales Quota process, providing segment targets for HR.\nLead & support continuous improvement development in both Dynamics 365 and SalesForce CRMs\nSales and GCBU Training\nAdminister ATS Sales and Account Team skills assessments, analyze results and recommend training plans\nRecommend Annual Sales Training Plan with Budget for approval. Manage programs within budget.\nSupport annual renewal of contracts with all vendors\nManage system access to Sales and GCBU Tools & associated training (Dynamics CRM, Challenger, SOS, ZoomInfo, LinkedIn Navigator)\nQualifications & Knowledge\n Technical Systems: Hands-on experience with CRM platforms (Dynamics, SalesForce)\nProcess & Governance: Familiarity with ISO 9001:2008 / TL 9000 quality management standards, Corporate Records Retention procedures, and Environmental Health & Safety guidelines.\nCompensation & Financial Analysis: Proven capability in tracking incentive schedules, auditing sales win criteria, and managing complex spreadsheet trackers.\nCross-Functional Collaboration: Strong interpersonal skills to interface directly with Sales, Customer GMs, Segment VPs and HR.\nContinuous-improvement mindset: Proven track record identifying manual reporting or system bottlenecks and streamlining them through process redesign, standardization, and automation. \n Skills assessments & training: Experience managing or administering training programs\nPhysical Demands\nDuties of this position are performed in a normal office environment.\nDuties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.\nOccasional overnight travel may be required\nSalary\nThe stated range includes Base Salary and target Short-Term Incentive (STI) compensation only. A comprehensive benefits package is offered in addition to this range.\nThe range described in this posting is an estimate by the Company, and may change based on several factors, including but not limited to a change in the duties covered by the job posting, or the credentials, experience or geographic jurisdiction of the successful candidate.\nSalary Range: $109-145K\nTypical Experience\nEight plus years of multi-disciplinary work experience in the fields of business management, sales, Finance, Marketing or process Engineering and project/program management (preferably in the high-tech industry).\nWork experience within Celestica is highly desirable.\nTypical Education\nBachelor's degree in related field (Business or Engineering), or consideration of an equivalent combination of education and experience.\nEducational Requirements may vary by geography\nNotes\nThis job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.\nCelestica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.\nAt Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.\nCOMPANY OVERVIEW:\nCelestica, Inc. (NYSE: CLS; TSX: CLS) is a technology leader dedicated to driving customer success and market advancements. With deep expertise in design, engineering, manufacturing, supply chain, and platform solutions, Celestica enables critical data center infrastructure for AI, cloud, and hybrid cloud and advances technologies in high-growth markets. With a talented team and a strategic global network, Celestica helps its customers achieve competitive advantages.\nToday, Celestica delivers innovative supply chain solutions globally to customers in strategic two operating and reporting segments: Advanced Technology Solutions (ATS) and Connectivity and Cloud Solutions (CC):\nATS: This segment serves customers in complex, regulated and high-reliability markets such as Industrial & Smart Energy, Aerospace & Defense, Semiconductor Capital Equipment, and HealthTech. It is engineering led, with deep expertise in design, manufacturing and lifecycle solutions.\nCCS: This segment focuses on high-performance technology solutions and services for the data center, serving hyperscalers, digital native customers and enterprises. Celestica's Platform Solutions offering provides innovative and customizable computing, storage and networking solutions enabling AI-driven growth.\nBuilt on a legacy of trust and performance, Celestica has earned its reputation by delivering results in complex and fast-changing markets. Celestica exceeds customer expectations by identifying trends and staying ahead of the curve. Backed by comprehensive capabilities and a global network across North America, Europe and Asia, Celestica helps customers gain competitive advantage with the quality, flexibility and resiliency they need to respond quickly to shifts in demand. Guided by a bold vision to accelerate market advancements, Celestica delivers innovative solutions and technologies that turn complexity into opportunity. Anchored in teamwork and commitment, Celestica strives to be the most trusted partner to its customers and colleagues worldwide.\nWe use artificial intelligence tools to assist in screening and assessing applications for this role. All hiring decisions involve human review.\nThis posting is for an existing vacancy.\nCelestica would like to thank all applicants, however, only qualified applicants will be contacted.\nCelestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.","description_format":"text","description_chars":8761,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Electronics Manufacturing"],"lifecycle":[{"event":"open","at":"2026-11-03T03:35:29Z"}],"visa":[{"country":"CA","licensed_sponsor":true,"evidence":"Positions approved through LMIA in 12 months: 1","filings_12m":1,"filings_prev_12m":0,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Talent Stream","cap_exempt":false,"checked_at":"2026-10-03T21:10:52+00:00","sources":["ESDC: employers issued a positive LMIA"],"filings_for_role_12m":0}],"liveness":{"score":88,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.879,"p_room":1,"age_days":6,"expected_fill_days":19,"reasons":["conf:5","velocity","win:early","comp:brand"],"computed_at":"2026-11-05T05:54:30Z"},"pay":{"stated_usd_annual":103790,"is_top_pay":false},"html_url":"https://alion.io/job/celestica-manager-sales-operations","json_url":"https://alion.io/job/celestica-manager-sales-operations.json","meta":{"generated_at":"2026-11-05T21:53:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2236,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58064},"rest":"https://alion.io/mcp/rest/get_company?id=58064"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcelestica-manager-sales-operations"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcelestica-manager-sales-operations"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcelestica-manager-sales-operations"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/celestica-manager-sales-operations\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcelestica-manager-sales-operations"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3660432}},{"tool":"search_jobs","arguments":{"company":"celestica.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3660432},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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