Quality Assurance Supervisor

Req ID: 140946

Remote Position: No

Region: Asia

Country: Malaysia

State/Province: Kedah

City: Kulim

General Overview

Functional Area: Quality (QUA)

Career Stream: Operations Quality (OPQ)

Role: Team Leader 2 (TL2)

Job Title: Team Leader, Operations Quality 2

Job Code: TL2-QUA-OPQ

Job Level: Level 07

Direct/Indirect Indicator: Indirect

Summary

Detailed Description

• Performs direct supervisory and technical quality tasks for assigned manufacturing lines, including:
• Plan shift working hours, line coverage, and overtime schedules for Quality Inspectors.
• Review defects identified by Quality Inspectors, prepare yield/defect reports, notify production teams, and drive containment and permanent corrective actions.
• Provide direct supervision, routine task guidance, and hands-on training to Quality Support employees.
• Monitor, evaluate, and manage performance, attendance, and adherence to company policies for Quality Inspectors.
• Authorize line stops for non-conforming conditions and escalate critical quality incidents to the Quality Manager.
• Review Quality Instructions (QIs) and standard operating procedures, providing feedback to Quality Engineers for continuous improvement.

Knowledge/Skills/Competencies

• Direct experience with SMT processes, including solder paste printing, 3D SPI, Pick and Place, Reflow Soldering, AOI (Automated Optical Inspection), and X-Ray inspection equipment.
• In-depth knowledge of the product quality requirements (IPC-A-610, workmanship, cosmetic spec.) and the tools and equipment used in the inspection process.
• Strong proficiency in Root Cause Corrective Action (RCCA) and Corrective and Preventive Action (CAPA) frameworks using problem-solving methodologies (e.g., 5-Why, 8D, Fishbone/Ishikawa).
• Practical experience conducting Line Audits, process compliance audits, and ESD (Electrostatic Discharge) control audits.
• Solid understanding of Acceptance Quality Limit (AQL) sampling plans (ANSI/ASQ Z1.4 / ISO 2859-1).
• Familiarity with basic quality tools (Pareto analysis, Control Charts, Checksheets) and ISO standards (ISO 9001, IATF 16949, or ISO 13485 depending on product focus).

Leadership and People Management

• Demonstrated leadership skills with direct experience managing, mentoring, and developing subordinate inspectors/technicians.
• Ability to handle shift handovers, conflict resolution, performance appraisals, and attendance tracking.
• Strong decision-making capability to stop production lines when quality thresholds are breached

Communication & Soft Skills

• Excellent cross-functional communication skills to collaborate effectively with SMT Process Engineers, Production Supervisors, Maintenance, and Management.
• Strong reporting skills to document defect Pareto charts, shift summaries, and containment action plans clearly.

Typical Experience

3 to 4 years of hands-on experience in SMT (Surface Mount Technology) manufacturing environments.

Typical Education

Bachelor's degree in engineering, or consideration of an equivalent combination of education and experiency.

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).

At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.

COMPANY OVERVIEW:

Celestica, Inc. (NYSE: CLS; TSX: CLS) is a technology leader dedicated to driving customer success and market advancements. With deep expertise in design, engineering, manufacturing, supply chain, and platform solutions, Celestica enables critical data center infrastructure for AI, cloud, and hybrid cloud and advances technologies in high-growth markets. With a talented team and a strategic global network, Celestica helps its customers achieve competitive advantages.

Today, Celestica delivers innovative supply chain solutions globally to customers in strategic two operating and reporting segments: Advanced Technology Solutions (ATS) and Connectivity and Cloud Solutions (CC):

ATS: This segment serves customers in complex, regulated and high-reliability markets such as Industrial & Smart Energy, Aerospace & Defense, Semiconductor Capital Equipment, and HealthTech. It is engineering led, with deep expertise in design, manufacturing and lifecycle solutions.

CCS: This segment focuses on high-performance technology solutions and services for the data center, serving hyperscalers, digital native customers and enterprises. Celestica's Platform Solutions offering provides innovative and customizable computing, storage and networking solutions enabling AI-driven growth.

Built on a legacy of trust and performance, Celestica has earned its reputation by delivering results in complex and fast-changing markets. Celestica exceeds customer expectations by identifying trends and staying ahead of the curve. Backed by comprehensive capabilities and a global network across North America, Europe and Asia, Celestica helps customers gain competitive advantage with the quality, flexibility and resiliency they need to respond quickly to shifts in demand. Guided by a bold vision to accelerate market advancements, Celestica delivers innovative solutions and technologies that turn complexity into opportunity. Anchored in teamwork and commitment, Celestica strives to be the most trusted partner to its customers and colleagues worldwide.

Celestica would like to thank all applicants, however, only qualified applicants will be contacted.

Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.