{"id":4011260,"url":"https://alion.io/job/celestica-senior-customer-quality-engineer","title":"Senior Customer Quality Engineer","company":{"id":58064,"name":"Celestica","domain":"celestica.com","url":"https://alion.io/company/celestica","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":98,"open_postings":6,"ghost_share":0,"stale_share":0.167,"repost_share":0.167,"time_to_fill_p50_days":20,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kulim, Malaysia"],"countries":["MY"],"hiring_countries":["MY"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"FMEA","optional":false},{"name":"Statistical Process Control","optional":false}],"status":"live","first_seen_at":"2026-10-23T00:00:00Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-11-10T10:18:43Z","board_verified":true,"closed_at":null,"days_open":18,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":18},"description":"Remote Position: No\nRegion: Asia\nCountry: Malaysia\nState/Province: Kedah\nCity: Kulim\nSummary\nQuality Specialist is responsible for dealing with the three major phases of Quality Management - Quality Planning/Prevention, Corrective Action, and Continual Improvement. Quality specialist will lead process/procedure definition, and maintain a continuous flow of high quality products to our customers.\nDetailed Description\nPerforms tasks such as, but not limited to, the following:\nLead the team to handle all quality excursions independently, and take effective actions on time\nOversee the product & material quality from NPI to mass production\nDevelop the quality control plan for respective area (material/process/product)\nMonitor and report quality KPI for internal (factory) and external (customer)\nDrive continuous improvement to benefit customer, CLS and supplier.\nDevelop and maintain internal quality system, procedures, work instructions and workmanship standards\nLead process/product/system/supplier audit and improvement actions follow up.Industry standards (e.g. ISO)\nCompliance audit\nSafety audit etc.\n\nFollow up the EC(Engineering Change), SPCN(Supplier Process Change Notification) to ensure the implementation of changes is timely and accurate (initiated both externally and internally)\nCoach junior quality staff to improve their quality knowledge.\nAccomplish the jobs assignment from the superior and participate in the quality strategy deployment.\nKnowledge/Skills/Competencies\nStrong knowledge of quality tools, ISO and IPC standards and processes\nKnowledge of software and its uses in generating reports capturing data presenting data in an understandable format\nStrong knowledge of product and manufacturing processes\nKnowledge and understanding of the business unit and how decisions impact customer satisfaction product quality ,on-time delivery and profitability of the unit\nKnowledge of quality tools such as FMEA, PMP, SPC, 8D methodology, etc. \nKnowledge of Six sigma and Lean Kaizen.\nAbility to effectively communicate with a wide variety of internal and external customers\nPhysical Demands\nDuties of this position are performed in a normal office environment.\nDuties may require repetitive manual movements (e.g., keyboarding), carrying, pushing or pulling light objects, (under 5 kg.), carrying, pushing or pulling heavy objects (over 5 kg.), crouching, climbing\nSustained visual concentration on small areas, such as monitors, screens, precise eye/hand coordination, sustained visual concentration on numbers, legal documents\nTypical Experience\n4 to 6 years in a similar role or industry.\nTypical Education\nBachelor's degree in related field, or consideration of an equivalent combination of education and experiency.\nEducational requirements may vary by geography.\nNotes\nThis job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.\nCelestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).\nAt Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.\nCOMPANY OVERVIEW:\nCelestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.\nCelestica would like to thank all applicants, however, only qualified applicants will be contacted.\nCelestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.","description_format":"text","description_chars":4823,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Malaysia","iso":"MY","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Electronics Manufacturing"],"lifecycle":[{"event":"open","at":"2026-11-10T10:18:43Z"}],"visa":[],"liveness":{"score":57,"band":"ok","label":"Likely open","p_open":1,"p_active":0.761,"p_room":0.75,"age_days":18,"expected_fill_days":20,"reasons":["conf:0","win:late","comp:brand"],"computed_at":"2026-11-10T10:49:44Z"},"pay":null,"html_url":"https://alion.io/job/celestica-senior-customer-quality-engineer","json_url":"https://alion.io/job/celestica-senior-customer-quality-engineer.json","meta":{"generated_at":"2026-11-10T10:49:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25128,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58064},"rest":"https://alion.io/mcp/rest/get_company?id=58064"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcelestica-senior-customer-quality-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcelestica-senior-customer-quality-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcelestica-senior-customer-quality-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/celestica-senior-customer-quality-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcelestica-senior-customer-quality-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4011260}},{"tool":"search_jobs","arguments":{"company":"celestica.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4011260},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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