{"id":1930134,"url":"https://alion.io/job/celigo-account-manager-2","title":"Account Manager","company":{"id":1105,"name":"Celigo","domain":"celigo.com","url":"https://alion.io/company/celigo","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":70000,"max":100000,"currency":"USD","period":"year","gross":null,"usd_annual":100000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"HubSpot","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2025-12-19T17:08:45Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-18T12:06:49Z","board_verified":true,"closed_at":null,"days_open":302,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":302},"description":"Integration meets Innovation\nAt Celigo, we believe integration should empower - not exhaust - innovation. As a modern Integration and Automation Platform (iPaaS), we’re on a mission to simplify how companies integrate, automate, and optimize processes. Powered by game-changing technology like runtime AI and prebuilt, mission-critical integrations, Celigo is redefining how businesses connect their world.\nWe are looking for a customer-focused Account Manager to build strong, long-term relationships with our clients and help them achieve success using our products and services. The Account Manager will act as a trusted advisor, ensuring customer satisfaction, driving retention, and identifying opportunities for growth within existing accounts.\nWhat would you do if hired?\nServe as the primary point of contact for assigned customer accounts\nBuild and maintain strong, long-term client relationships\nUnderstand customer goals, challenges, and business needs\nDrive customer adoption, engagement, and overall satisfaction\nManage renewals and proactively address retention risks\nIdentify and develop upsell and cross-sell opportunities\nCoordinate with internal teams (Sales, Support, Product, Professional Services) to deliver a seamless customer experience\nTrack account health, usage, and performance metrics\nConduct regular check-ins, business reviews, and success planning with customers\nResolve issues and escalate when necessary to ensure timely resolution\nMaintain accurate account information and activity in CRM systems\nWho are we looking for?\nSkills & Abilities\nStrong relationship-building skills with the ability to establish trust and credibility at all levels of a customer organization\nExcellent written and verbal communication skills, including the ability to explain complex concepts clearly and concisely\nProblem-solving skills with the ability to anticipate challenges and proactively develop solutions\nNegotiation and influence skills to support renewals, expansions, and customer advocacy\nAdaptability and resilience in a dynamic, evolving business environment\nAbility to handle difficult conversations professionally while maintaining positive customer relationships\nEducation & Experience \n3+ years of experience in account management, customer success, sales, or another client-facing role\nDemonstrated experience managing a portfolio of customer accounts and building long-term relationships\nExperience working with cross-functional teams to deliver customer solutions and outcomes\nProven track record of supporting customer renewals, retention, and revenue growth\nExperience in a B2B environment; SaaS or technology industry experience strongly preferred\nFamiliarity with CRM systems and account management tools (e.g., Salesforce, HubSpot)\nExperience conducting customer meetings, business reviews, and value-driven conversations\nCeligo reasonably expects to pay a base salary between $70,000 and $100,000 per year for this position. Actual starting base pay will be determined by skills, experience, geographic location, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, benefits, or other perks as outlined in any formal employment offer made.\nCeligo is proud to be\nCeligo is the #1 ranked iPaaS platform (G2, 8 quarters running)\nCeligo is a Visionary in the Gartner Magic Quadrant for iPaaS for the third consecutive year\nCeligo was named a 2026 Gartner Peer Insights Customers' Choice for iPaaS, the second consecutive year\nCeligo is ranked #1 iPaaS on G2 for multiple quarters and named a Leader in both B2B/EDI, API Marketplace, and API Management\nCeligo puts intelligent automation in the hands of every team, unifying workflows from the predictable to the fully agentic in a single platform through a first-of-its-kind natural language interface.\nSee more of our success here. \nHere you'll experience\nRemote-first culture, built on trust, collaboration, and transparency\nA high-growth, inclusive work environment where innovation thrives and ideas are implemented\nLightspeed learning opportunities to keep you at the leading edge of your field\nExceptional coworkers who challenge and inspire you daily\nCompetitive compensation and benefits, including:\nThree weeks of vacation (starting year one)\nWellness days and holidays to recharge\nParental leave and a generous benefits package\nMonthly tech stipend\nRecognition and career development opportunities\nDiversity, Equity, Inclusion, and Accessibility\nAs a company, one of the values we hold most dear is fostering a safe, collaborative environment to bring out the best in us, so we created our Taking a Stand Initiative. Our TAS initiative is a volunteer committee open to all Celigans, with representation from underrepresented voices within our company. We believe, unequivocally, that everyone deserves to be in a place where they feel welcome as they are. Learn more about Taking a Stand.\nCeligo is proud to be an equal-opportunity workplace. We are committed to equal employment opportunities regardless of race, color, ancestry, national origin, religion, creed, age, disability, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military and veteran status, or any other characteristic protected by applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.","description_format":"text","description_chars":5455,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Integration & API Management"],"lifecycle":[{"event":"open","at":"2026-10-05T21:38:29Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 2","filings_12m":2,"filings_prev_12m":3,"green_card_filings_12m":0,"median_offered_wage_usd":142500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":14,"band":"cold","label":"Long shot","p_open":1,"p_active":0.495,"p_room":0.28,"age_days":301,"expected_fill_days":89,"reasons":["conf:2","win:tail","crowd:"],"computed_at":"2026-10-17T05:46:00Z"},"pay":{"stated_usd_annual":100000,"is_top_pay":true},"html_url":"https://alion.io/job/celigo-account-manager-2","json_url":"https://alion.io/job/celigo-account-manager-2.json","meta":{"generated_at":"2026-10-18T12:20:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18254,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1105},"rest":"https://alion.io/mcp/rest/get_company?id=1105"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fceligo-account-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fceligo-account-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fceligo-account-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/celigo-account-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fceligo-account-manager-2"}]}