{"id":1517301,"url":"https://alion.io/job/cencora-contract-manager","title":"Contract Manager","company":{"id":1040788,"name":"Cencora","domain":"cencora.com","url":"https://alion.io/company/cencora","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":113,"ghost_share":0,"stale_share":0.814,"repost_share":0,"time_to_fill_p50_days":25,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Legal","role_family":"Legal","seniority":"middle","employment_type":"contractor","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Veghel, Netherlands"],"countries":["NL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-09-30T10:06:19Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-24T05:45:23Z","board_verified":true,"closed_at":null,"days_open":25,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":25},"description":"Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!\nJob Details\nThis role is in support of Cencora's third party logistics service in Europe operating through our Alloga business.\nThe purpose of the Contract Manager role is to manage and grow a portfolio of Order-to-Cash (O2C) and 3PL clients by ensuring service excellence, contractual compliance, and identifying new commercial opportunities. The role partners with internal stakeholders to drive client growth, increase revenue, and support long-term business success.\nResponsibilities:\nUnderstanding future client requirements (e.g. stock levels, forecasting (revenue + volume), strategic) and how their plans align with Alloga's strategy. Support periodic service levels and ensure the 1, 2 & 3-year forecast for each client\nCreating weekly & monthly stock and forecast reports and following up on these insights together with the client and Alloga, taking into account contractual (commitment) agreements. Managing client stock and forecast if these fall outside agreed parameters\nCreating and managing an Alloga change control whenever there are contractual changes that are either advantageous or disadvantageous to Alloga\nDeveloping and maintaining a positive relationship with the client whilst simultaneously pursuing / taking into account Alloga's strategy\nPresenting Alloga and its services in a professional manner through direct communication (face-to-face meetings, telephone calls, virtual meetings, email and any other possible means of communication)\nEnsuring that all contact with clients is aligned with their needsPreparing and presenting KPI data in forecast reports and providing advice on a monthly and quarterly basis\nEnsuring that KPI results match the agreed objectives and/or that plans are in place to achieve the set objectives\nManaging changes in inbound and outbound volumes with clients and internal departments by sharing information to manage client expectations and Alloga's service delivery\nEnsuring that a schedule exists for an MBR (monthly business review) & QBR (quarterly business review) structure, with a planned agenda, of which the outcomes are demonstrated / shared with the client and internal organisation and actions are taken up with the relevant stakeholders\nEnsuring that the client gains a clear picture of Alloga's service offering, by providing effective communication to the client (relevant department), when a client's perception of our services does not meet expectations\nEnsuring that client queries are responded to in a timely manner and to proactively communicate issues to clients\nExploring and potentially implementing new business (including value added services) for the benefit of the client and to support the broadening of Alloga's services. Flagging internally when a service is required that is not yet available at Alloga\nIdentifying commercial opportunities with clients and proactively discussing these with the Head of Client Relations and/or Head of Sales of Alloga\nEscalating appropriately when there is a substantial risk to the account - whether loss of business or substantially negative profitability of Alloga's service delivery\nReviewing the commercial outlook of clients at least once per year and ensuring that plans are updated accordingly\nEnsuring that inflation-related service cost increases are implemented as defined in the agreements\nConducting discussions and escalating all negotiations that are likely to extend beyond the initial term or become commercially challenging\nEnsuring that all activities/services are invoiced and that all costs can be correctly recharged. Implementing/recording a new rate for newly agreed services where necessary\nDelivering, registering and implementing additional revenue for the company derived from inflation increases, rate revisions or new business for clients\n.\nRequirements:\nBachelor's degree (HBO level or equivalent) in Business, Supply Chain, Logistics, Economics, or a related field\n3-5 years of experience in Contract Logistics, 3PL, Supply Chain, or a similar client-facing commercial environment\nExperience managing customer contracts, service performance, and commercial relationships\nStrong commercial acumen with the ability to identify growth opportunities and drive business results\nFluency in English, both written and spoken, is essential\nDutch language skills are highly desirable and considered a strong advantage, but are not a mandatory requirement\nKnowledge of, affinity with, and understanding of the pharmaceutical logistics market\nFlexible and proactive approach to work, with strong planning, prioritization, and organizational skills\nConfident and independent professional with sound decision-making abilities\nResults-oriented mindset, capable of building and maintaining strong internal and external stakeholder relationships\nStrong analytical and problem-solving skills, with the ability to identify issues, proactively address risks, and implement effective solutions\nExcellent communication and stakeholder management skills\nHigh levels of ownership, commitment, and engagement, with a continuous improvement mindset\nPrevious experience within a 3PL or Contract Logistics environment is preferred\nExperience within healthcare, pharmaceutical, or other regulated supply chain environments would be beneficial\nProven ability to manage and grow client relationships while ensuring contractual compliance and service excellence\nAvailability to work in a hybrid working model, with regular weekly presence at our Veghel, Netherlands office\nWhat Cencora offers\nBenefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.\nFull timeAffiliated Companies\nAffiliated Companies: Alloga (Nederland) B.V.Equal Employment Opportunity\nCencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.\nThe company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.\nCencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned","description_format":"text","description_chars":7287,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Dutch","level":"All levels","optional":true},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Growth opportunities","Hybrid work"],"hiring_locations":[{"name":"Netherlands","iso":"NL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Biotechnology","Pharmaceutical Distribution"],"lifecycle":[{"event":"open","at":"2026-09-30T10:06:19Z"}],"visa":[],"liveness":{"score":41,"band":"fade","label":"Fading","p_open":1,"p_active":0.545,"p_room":0.75,"age_days":24,"expected_fill_days":25,"reasons":["conf:24","stale_co","velocity","win:late","comp:brand"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/cencora-contract-manager","json_url":"https://alion.io/job/cencora-contract-manager.json","meta":{"generated_at":"2026-10-26T02:49:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3687,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1040788},"rest":"https://alion.io/mcp/rest/get_company?id=1040788"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcencora-contract-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcencora-contract-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcencora-contract-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cencora-contract-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcencora-contract-manager"}]}