{"id":4061124,"url":"https://alion.io/job/cencora-coordinateur-de-programme-bilingue-program-coordinator-2","title":"Coordinateur de Programme, Bilingue - Program Coordinator","company":{"id":1040788,"name":"Cencora","domain":"cencora.com","url":"https://alion.io/company/cencora","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":156,"ghost_share":0,"stale_share":0.782,"repost_share":0.026,"time_to_fill_p50_days":27,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Administrative","role_family":"Administrative","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Canada"],"countries":["CA"],"hiring_countries":["CA"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2026-11-09T00:00:00Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-11T08:44:33Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!\nJob Details\nCe poste s'inscrit dans le cadre des services d'accompagnement des patients et des professionnels de santé ainsi que des services de commercialisation pharmaceutique proposés par Cencora au Canada, par l'intermédiaire de notre division Innomar Strategies.\nThis role is in support of Cencora's patient and provider support and pharma commercialization services in Canada marketed through our Innomar Strategies business.\nResponsibilities:\nPerforms general administrative tasks such as handling the mail, typing, and maintenance of filling systems for the program.\nCreate and maintain patient records in the CRM by ensuring information documented are accurate and updated regularly\nExecute administrative tasks critical to the progression of patients through the Program\nAct as a liaise between other members of the team\nHandling faxes (incoming/outgoing) accordingly and timely\nLabeling and attaching documents to the CRM and program drives\nReview and analyze documents for Adverse Events\nReport Adverse Events\nAs required, responsible for processing copayment requests for patients, pharmacies and/or physicians for programs offering copay assistance or concierge payments\nAudits and maintains various reports specific to his/her business location by checking for errors, inconsistencies or discrepancies; makes corrections and notifies appropriate personnel of any modifications.\nAssists with a variety of scheduled and unscheduled projects occurring in the department at any given time.\nParticipate in product and disease training sessions, internal as well as client-driven;\nLiaise with HCPs for prescription renewals via phone calls\nManage inbound and outbound calls\nComplies with all appropriate policies, procedures, safety rules and regulations.\nPerforms other related duties as assigned.\nResponsabilités:\nAccueillir les patients qui se présentent à leurs rendez-vous, se présenter et les aider à utiliser le programme d’éducation iMD sur les IPADs de la clinique. \nRépondre aux appels téléphoniques et aux communications par télécopieur. \nConfirmer la date du prochain rendez-vous au moment où le patient quitte la clinique \nCommander les fournitures de bureau et l’équipement pour toutes les cliniques sous sa responsabilité et en assurer la réception. \nCollaborer avec le coordonnateur principal des cliniques et avec l’équipe de gestion pour commander l’équipement pour les nouvelles cliniques, en assurer la livraison ainsi que l’installation des systèmes téléphoniques et de l’équipement. \nFaire un suivi auprès des programmes et des pharmacies dans les cas de médicaments ou de documents manquants (p. ex. formulaire d’inscription, ordonnances, etc.). \nEnvoyer les formulaires et les rapports par télécopieur ou par courriel à la demande du personnel infirmier. \nRésoudre les problèmes de TI et les problèmes connexes dans les cliniques sous sa responsabilité en collaboration avec l’équipe des TI. \nPréparer les tableaux et les médicaments pour les rendez-vous de la journée suivante. \nTransporter les médicaments, les échantillons de sang et les fournitures vers les autres cliniques au besoin. \nRemplir le registre des médicaments discontinués avec le soutien du personnel infirmier de la clinique. \nParticiper à l’inventaire mensuel dans les cliniques sous sa responsabilité. \nParticiper à l’exécution de certaines composantes des vérifications régulières conformément aux pratiques exemplaires en soins infirmiers. \nRépondre aux demandes des coursiers et gérer la procédure de retour des biens au siège social. \nParticiper à la rédaction des rapports de variation de température des réfrigérateurs. \nContribuer à informer la Commission de la santé et de la sécurité au travail avec l’aide du représentant de la Commission de la santé et sécurité au travail ou du gestionnaire du secteur d’affaires. \nArchiver et retourner les rapports des patients autorisés à sortir au siège social. \nSoutenir le gestionnaire du secteur d’affaires en ce qui concerne la qualité afin que les cliniques Innomar puissent garder leur certification ISO \nExécuter d’autres tâches qui pourraient lui être assignées. \nPeut être amené à devoir rester en disponibilité/attente dans le cadre de ce rôle \nEducation:\nHigh School Diploma or Post Secondary schooling preferred\nTechnical vocational training or equivalent combination of experience and education\n3-5 years experience in a similar administrative role\nExperience with the SalesForce software (or experience with a CRM system) an asset\nNiveau D’éducation:\nÉducation post-secondaire en administration de cabinet médical ou équivalent dans une discipline appropriée. \nMinimum de deux ans d’expériences dans le domaine de la santé \nCapacité de travailler en autonomie dans un environnement dynamique \nCapacité à changer et à acquérir de nouvelles compétences au besoin \nLe bilinguisme (anglais et français) est un atout. \nSkills and Knowledge:\nAbility to communicate effectively written and verbal, in English and in French, an asset\nIn-depth knowledge of the Microsoft Office Suite of applications is essential\nDemonstrate a willingness to change and to learn new skills\nAgility to adapt to changing priorities\nStrong interpersonal skills\nStrong critical thinking and analytical skills\nStrong organizational skills; attention to detail\nExcellent problem solving skills; ability to resolve issues effectively and efficiently\nAbility to represent a positive and professional image\nAbility to implement processes resulting in satisfactory audit practices\nAbility to work independently and in a team environment;\nCompétences et Connaissances:\nConnaissance de l'industrie de la distribution pharmaceutique un atout \nSens aigu des affaires et des finances \nSolides compétences analytiques et mathématiques \nCapacité de communiquer efficacement à la fois oralement et par écrit \nCompétences interpersonnelles et de leadership efficaces \nSens de l'organisation; souci du détail \nCapacité à respecter les échéances de façon systématique \nExcellentes aptitudes en résolution de problèmes; capacité à résoudre les problèmes de façon efficace et efficiente. \nExcellentes compétences en service clientèle \nConnaissance de Microsoft Word, Excel, PowerPoint et d'autres programmes Office \nWhat Cencora offers\nWe provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.\nFull timeEqual Employment Opportunity\nCencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.\nThe company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.\nCencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned\nAccessibility Policy\nCencora is committed to fair and accessible employment practices. When requested, Cencora will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment.\nAffiliated Companies:\nAffiliated Companies: Innomar Strategies","description_format":"text","description_chars":8854,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Parental leave","Professional development"],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Logistics","Wholesale","Pharmaceutical Distribution"],"lifecycle":[{"event":"open","at":"2026-11-11T08:44:33Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":27,"reasons":["conf:2","win:early","comp:brand"],"computed_at":"2026-11-11T10:45:21Z"},"pay":null,"html_url":"https://alion.io/job/cencora-coordinateur-de-programme-bilingue-program-coordinator-2","json_url":"https://alion.io/job/cencora-coordinateur-de-programme-bilingue-program-coordinator-2.json","meta":{"generated_at":"2026-11-11T10:45:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18555,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1040788},"rest":"https://alion.io/mcp/rest/get_company?id=1040788"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcencora-coordinateur-de-programme-bilingue-program-coordinator-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcencora-coordinateur-de-programme-bilingue-program-coordinator-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcencora-coordinateur-de-programme-bilingue-program-coordinator-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cencora-coordinateur-de-programme-bilingue-program-coordinator-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcencora-coordinateur-de-programme-bilingue-program-coordinator-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4061124}},{"tool":"search_jobs","arguments":{"company":"cencora.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4061124},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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