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Ranked #21 on the Global Fortune 500, our team members are united in our responsibility to create healthier futures.\nOur Shared Service Center in Lithuania is experiencing rapid growth and we have many diverse and exciting roles in Customer Service, Operations, IT, Finance and HR. Join us and make a positive impact on human and animal health.\nJob Details\nResponsibilities: Delivers proactive and responsive support for assigned customer accounts to maintain service coverage and continuity.\nProcesses routine customer orders, inquiries, and service requests through approved channels to support accurate and timely fulfillment.\nResolves standard issues related to order status, backorders, pricing adjustments, and shipment exceptions to minimize disruption to service delivery.\nCoordinates with internal and external parties, as needed, to address special orders, product availability questions, and fulfillment-related needs.\nMaintains accurate customer, order, and open issue records to support reliable transaction processing and service visibility.\nEscalates non-standard issues and recurring service gaps to appropriate parties to support timely resolution and continuous improvement in service operations.\nEducational Background:\nHigh School Diploma/GED or equivalent experience required.\nWork Experience:\n2+ years of experience in customer service, customer support, order management, customer operations, or sales support, or a related field required.\nSalary Ranges:\n1800 - 2400 EUR gross monthly\nWhat Cencora offers\nWe offer a competitive annual bonus, life insurance from Day 1, a best-in-class health insurance package, and up to 6 fully paid benefit days a year. As a Cencora employee, you have the benefit of our referral bonus scheme, our boundless learning opportunities and our global Employee Assistance Program. We have a wonderful office location in Quadrum, equipped with everything you need for a small break at work and fresh snacks at all times. Become part of our purpose-driven, multicultural team now and help us create healthier futures\nFull timeAffiliated Companies:\nAffiliated Companies: World Courier (Lithuania) UAB","description_format":"text","description_chars":2284,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Health insurance","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Logistics","Wholesale","Pharmaceutical Distribution"],"lifecycle":[{"event":"open","at":"2026-10-30T13:50:42Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":5,"expected_fill_days":27,"reasons":["conf:4","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-05T05:54:30Z"},"pay":{"stated_usd_annual":32172,"is_top_pay":false},"html_url":"https://alion.io/job/cencora-customer-service-representative-ii-4","json_url":"https://alion.io/job/cencora-customer-service-representative-ii-4.json","meta":{"generated_at":"2026-11-05T15:50:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20786,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1040788},"rest":"https://alion.io/mcp/rest/get_company?id=1040788"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcencora-customer-service-representative-ii-4"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcencora-customer-service-representative-ii-4"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcencora-customer-service-representative-ii-4"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cencora-customer-service-representative-ii-4\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcencora-customer-service-representative-ii-4"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3525262}},{"tool":"search_jobs","arguments":{"company":"cencora.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3525262},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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