Integration Specialist

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

Shift Hours: Monday- Friday 8am-4:30pm (hours are flexible)

Location: This position is located onsite at our facility in Brooks, KY. There is no option for remote or hybrid work.

ICS provides services for over 170 manufacturers of pharmaceuticals, medical devices, biologicals, and other products used to treat humans and animals. When ICS’s clients request projects and/or non-standard work to be performed by ICS, the variety and quantity of manufacturers and product types serviced by ICS results in an expansive range of requests from vague to complex engineering plans for outbound shipping configurations.

The Integration Specialist will approach each project with curiosity, a desire to understand, and an ability to accurately determine the required deliverables by the client. The Integration Specialist oversees the request for execution to ensure accurate execution is performed. The ideal candidate for this role will need to be detail oriented, be able to think independently, and be able to communicate clearly.

Under the direction of the supervisor, the Integration Specialist has the primary role of final project deliverables that has been requested by ICS’s clients. The Integration Specialist directs and oversees the distribution center team members to ensure the final project deliverable meets the expectations of ICS’s clients. This role will ensure compliance to regulations and client expectations.

The Integration Specialist will need to have a collaborative approach and open dialogue among the work teams ICS’s Client, Operations, and other internal business partners. The Integration Specialist will lead the efforts and ensure the needs of all interested parties are met. Those needs include the timely and concise communication to internal and external functional groups about the project status and complications. The Integration Specialist has oversight of the performance of the distribution center team to achieve the final deliverable. If challenges with the protocol are identified, the Integration Specialist will work with the operations team and supervisor to revise the protocol and apply lessons learned to new projects.

Role and Responsibilities:

• Partner with client / regulatory agencies on needs and verifying ICS ability to meet expectations while ensuring compliance to all cGxP, cGDP, cGMP, and ISO/EU requirements.
• Strong ability to identify risk and establish contingencies to manage opportunity.
• Supports highly FDA regulated, high-priority medium scale projects that require high-levels of cross-functional integration.
• Develops and ensures completion of directives and projects from ICS’s clients into manageable and incremental work tasks that are executed by the ICS Distribution Center associates.
• Completes documents and other quality records to meet project, product, and process requirements.
• Coordinates with various work teams to ensure functional requirements are reflected in the final product.
• Supports the integration of new non-standard work requests into the quality and distribution management systems.
• Ensures project deliverables are accomplished within prescribed timelines
• Effectively manages simultaneous assignments.
• Good understanding of federal FDA regulations and ISO standards related to labeling, packaging, kitting, relabeling, repackaging, shipping studies, and work instruction protocol creation, storage, and accessibility.
• Work effectively with other project and quality team members.
• Analyze processes and make recommendations for improvement and optimization, resulting in expense reduction, risk management strategies, and/or quality improvements in projects.
• Provides overall support to manage the development, monitoring, and trending of measurements to monitor progress.
• Support activities related to review and approvals of product dispositions and other inventory transactions from quarantine.

Education and Experience:

• Bachelor's degree is preferred or an equivalent of 4 years work experience in quality, project management, analytics, management, or operations, or similar vocations.

• One (1) to three (3) years of experience in related field, preferably quality, project management, analytics, risk, management, or operations, or similar vocations.

• Global understanding of ICS and Specialty 3PL requirements.
• Technical understanding of cGxP, cGDP, cCMP, and ISO / EU requirements.
• Strong ability to identify risk and establish contingencies to manage opportunity.

Skills and Abilities:

• Strong organizational skills that allow for multi-tasking and balancing a time-sensitive workload.
• Strong interpersonal skills required to develop and maintain cooperative working relationships interdepartmentally, with external customers and fellow associates.
• Strong analytical, conceptual, creative, and problem-solving skills to identify and resolve customer problems while focusing on ways to reduce errors.
• Critical, independent, and strategic thinking skills.
• Acts as a leader in driving project deliverable to timely completion.
• Work independently to complete projects on time.
• Ability to deal calmly and effectively with situations while maintaining and promoting a positive image.
• Ability to organize, plan, and implement projects of various sizes.
• Ability to communicate effectively both orally and in writing.
• Ability to proficiently use a windows-based system and to accurately input data; preferably with intermediate Word, Excel and / or Teams skills.
• Ability to interface with computerized systems such as Salesforce, eQMS, SharePoint, and information portals.

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

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