{"id":3147927,"url":"https://alion.io/job/cencora-operations-officer-2","title":"Operations Officer","company":{"id":1040788,"name":"Cencora","domain":"cencora.com","url":"https://alion.io/company/cencora","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":114,"ghost_share":0,"stale_share":0.816,"repost_share":0,"time_to_fill_p50_days":25,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Operations","role_family":"Operations","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Shanghai, China"],"countries":["CN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":18500,"max_usd":42000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2517},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-21T00:00:00Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-24T05:45:23Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!\nJob Details\nSummary:\nThe incumbent is responsible for ensuring the smooth running of the import, export and domestic operations of World Courier Shanghai, The purpose of this position is to coordinate internally with Customer Service team and overseas offices and externally with clients and agents over all Operations-related issues to ensure smooth and successful operations and sustainable improvement of our service level.\n Responsibilities:\nGeneral\nAnswer telephone calls as per World Courier standards.\nEnter complete data accurately into World Courier systems.\nEnsure all packaging and refrigerant is adequate for travel.\nProactively resolve potential or actual problems with shipments.\nKeep local customers informed as to any delays in delivery of shipments.\nOn time submission of report and assignments to Managers as requested.\nWork periodic weekends and holidays as roster.\nSpecific\nEnter accurate and complete data into World Courier’s proprietary system.\nCheck notes from system regularly and response to inquiry to both overseas offices and other departments within the requested timeframe.\nVigilantly monitor progress of shipments through World Courier’s proprietary system and being proactively resolve potential or actual problems with shipments.\nLiaise and closely follow up with customer service team in relation to progress of shipment.\nEnsure domestic/export/import paper trail is both complete and accurate.\nEnsure all packaging and refrigerant is adequate for travel.\nEnsure appropriate procedures (as per Standard Operating Procedures, Work Instruction, Memo) & regulatory (local and overseas) compliance matters are being followed in the processing of shipments.\nCost saving thinking during daily operations with airlines/agents/others.\nCoordinate with vendor companies to ensure high quality service providing to internal and external customers.\nKeep and maintain clean and ordered environment of warehouse.\nParticipation in warehouse activities such as labeling, pre-conditioning, packaging preparation, etc.\nUsing cold chain knowledge to minimize risks of deviation for shipments during World Courier’s custody of shipments.\nSupport Supervisor or Manager in other assigned duties and tasks.\n.\nEducation:\nHigh School Diploma/GED or equivalent experience required. Associate's degree in logistics, supply chain, transportation, business administration, or a related field, or equivalent experience preferred.\nExperience:\n3+ years of experience in logistics operations, transportation coordination, shipment tracking, customer service operations, or a related field required.\nCertification in Certified Supply Chain Professional, Certified Logistics, Transportation and Distribution, Certified in Planning and Inventory Management, or equivalent certification preferred.\nOperations handling experience in this role.\nThorough knowledge of domestic/import/export process and paper-trail.\nExperience/skill in air-shipments operations, both import and export.\nGood interpersonal & communication skills.\nGood verbal and written communication.\nProficiency in Personal Computer skills.\nGood international & domestic geographic knowledge.\nProficiency in Cold Chain & Dangerous Goods knowledge.\nWhat Cencora offers\nBenefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.\nFull timeAffiliated Companies\nAffiliated Companies: World Courier Shanghai Co. Ltd.Equal Employment Opportunity\nCencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.\nThe company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.\nCencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned","description_format":"text","description_chars":5007,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Logistics","Wholesale","Pharmaceutical Distribution"],"lifecycle":[{"event":"open","at":"2026-10-23T11:03:24Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":3,"expected_fill_days":25,"reasons":["conf:0","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/cencora-operations-officer-2","json_url":"https://alion.io/job/cencora-operations-officer-2.json","meta":{"generated_at":"2026-10-24T15:47:52Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"assistant_verified","counted_by":"address","units_charged":1,"used_today":2693,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1040788},"rest":"https://alion.io/mcp/rest/get_company?id=1040788"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcencora-operations-officer-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcencora-operations-officer-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcencora-operations-officer-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cencora-operations-officer-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcencora-operations-officer-2"}]}