{"id":1331259,"url":"https://alion.io/job/cengage-director-web-experience-design-remote","title":"Director, Web Experience Design (Remote)","company":{"id":5721,"name":"Cengage","domain":"cengage.com","url":"https://alion.io/company/cengage","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":77,"open_postings":15,"ghost_share":0,"stale_share":0.933,"repost_share":0,"time_to_fill_p50_days":43,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Design","role_family":"Design","seniority":"head","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":138200,"max":200000,"currency":"USD","period":"year","gross":null,"usd_annual":200000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-18T00:00:00Z","employer_posted_date":"2026-09-18","last_verified_at":"2026-10-12T08:48:53Z","board_verified":true,"closed_at":null,"days_open":24,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":24},"description":"We believe in the power and joy of learning\nAt Cengage, our employees have a direct impact in helping learners around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.\nWhat Makes This Opportunity Unique\nAs the Director Web Experience Design, you will shape the vision and design strategy for Cengage’s web ecosystem, creating modern, compelling experiences that connect customers with our products, services, and learning experiences.\nLead and mentor a dedicated design team, setting a high bar for experience quality, visual craft, and measurable impact. Grounded in customer understanding, behavioral data, experimentation, and business insights, drive continuous improvement across discovery, engagement, ecommerce, and conversion-reducing friction, testing new ideas, and creating differentiated experiences that deliver value for customers and the business.\nJob Responsibilities\nAs the Director, Web Experience Design, you will:\nSet the vision for Cengage’s web experience, establishing a clear UX/UI strategy for how our websites help customers discover, understand, evaluate, purchase, and engage with Cengage products and services.\n\nMake experimentation central to how we design, partnering with Product, Marketing, Analytics, and Engineering to develop hypotheses, rapidly prototype ideas, run A/B and multivariate tests.\n\nAdvance ecommerce and conversion experiences, continually improving and other high-value conversion moments.\n\nDesign across the full customer journey, creating coherent experiences across acquisition, exploration, consideration, purchase, onboarding, and engagement.\n\nUse data to identify and prioritize opportunities, combining qualitative research with behavioral analytics, funnel performance, experimentation results, conversion metrics, and other signals.\n\nBuild a culture of continuous optimization, moving beyond one-time redesigns toward an iterative model in which experiences are continually measured, tested, learned from, and improved.\n\nStay ahead of evolving web and design practices, including AI-enabled experiences, personalization, emerging interaction patterns, ecommerce innovation, experimentation methods, accessibility, and new design and development technologies.\n\nDevelop outstanding talent by coaching and mentoring designers, strengthening UX and UI craft, building commercial and analytical fluency, developing future design leaders, and creating an environment where teams can do their best work.\n\nRequirements\nTo be considered for this role, you have:\nProven experience in a senior Web Experience Design role, including 3+ years of people management experience leading and developing high-performing design teams.\n\nStrong experience with ecommerce, growth, conversion optimization, or other transactional digital experiences, with an understanding of how design influences customer behavior and business performance.\n\nDeep expertise in UX and UI design principles, human-centered design methodologies, interaction and visual design, information architecture, accessibility, responsive design, research-informed practices, and modern digital design processes.\n\nExceptional collaboration and communication skills, with the ability to influence senior leaders, align cross-functional teams, articulate a compelling experience vision, and connect design decisions to customer and business outcomes.\n\nA portfolio is required to be considered for this position.\n\nCengage is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws.\nCengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at .\nAbout Cengage\nCengage, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.\nCompensation\nAt Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy.\nThe full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.\nIn this position, you will be eligible to participate in the company’s discretionary incentive bonus program. This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below.\n25% Annual: Individual Target$138,200.00 - $200,000.00 USD","description_format":"text","description_chars":5678,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Education","Higher Education"],"lifecycle":[{"event":"open","at":"2026-09-27T09:54:21Z"}],"visa":[],"liveness":{"score":56,"band":"ok","label":"Likely open","p_open":1,"p_active":0.623,"p_room":0.9,"age_days":24,"expected_fill_days":43,"reasons":["conf:3","stale_co","velocity","win:mid"],"computed_at":"2026-10-12T06:55:09Z"},"pay":{"stated_usd_annual":200000,"is_top_pay":true},"html_url":"https://alion.io/job/cengage-director-web-experience-design-remote","json_url":"https://alion.io/job/cengage-director-web-experience-design-remote.json","meta":{"generated_at":"2026-10-12T14:12:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22419,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5721},"rest":"https://alion.io/mcp/rest/get_company?id=5721"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcengage-director-web-experience-design-remote"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcengage-director-web-experience-design-remote"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcengage-director-web-experience-design-remote"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cengage-director-web-experience-design-remote\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcengage-director-web-experience-design-remote"}]}