{"id":1331283,"url":"https://alion.io/job/cengage-stock-control-lead","title":"Stock Control lead","company":{"id":5721,"name":"Cengage","domain":"cengage.com","url":"https://alion.io/company/cengage","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":77,"open_postings":15,"ghost_share":0,"stale_share":0.933,"repost_share":0,"time_to_fill_p50_days":43,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Independence, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":36000,"max_usd":77000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":226},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-31T00:00:00Z","employer_posted_date":"2026-08-31","last_verified_at":"2026-10-14T13:23:26Z","board_verified":true,"closed_at":null,"days_open":45,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":45},"description":"We believe in the power and joy of learning\nAt Cengage, our employees have a direct impact in helping learners around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.\nLead Forklift Operator for 3rd Shift\nSUMMARY\nThe 3rd Shift Stock Control Lead, a valued member of Cengage’s Distribution Team, leads warehouse forklift operations safely and efficiently overnight. This position is the primary contact for forklift operators and guarantees that inventory is accurately received, stored, replenished, and shipped. The role maintains standards for productivity, quality, and safety. In addition to driving powered industrial trucks (PIT), the Lead Forklift Operator offers direction, training, and support to team members and assists management in meeting departmental goals.\nPosition description\nThe 3rd Shift Stock Control Lead combines operating equipment directly with handling shift activities. This person advises the daily work of forklift operators, prioritizes tasks, monitors output, supports issue resolution, and develops a safe and productive environment. The role demands safe operation of powered industrial trucks at heights reaching 40 feet, handling inventory, mentoring colleagues, and adhering to company rules.\nEssential duties & responsibilities\nLeadership Responsibilities\nAct as the primary associate responsible for all forklift operations during the 3rd shift.\nCoordinate daily workloads and assign tasks to forklift operators based on operational priorities.\nSupervise productivity, quality, accuracy, and safety performance of team members.\nTrain, coach, and mentor new and existing forklift operators on equipment operation, safety requirements, and warehouse procedures.\nAssist supervisors and managers with communication of shift goals, priorities, and performance expectations.\nServe as the main point of contact for team members by answering operational inquiries and handling common challenges.\nAssist in maintaining staffing coverage and workflow continuity throughout the shift.\nReport safety concerns, equipment issues, inventory discrepancies, and performance concerns to management.\nSupport continuous improvement initiatives and encourage partnership across departments.\nOperational Responsibilities\nSafely operate appropriate PIT equipment to unload trailers and move inventory throughout the distribution center.\nApply RF equipment and warehouse management systems to perform inventory transactions accurately.\nUse voice-directed picking systems and apply the phonetic alphabet to guarantee order accuracy.\nConduct replenishment of full-case inventory to picking shelves and designated storage locations.\nPerform product moves and inventory transfers as advised.\nVerify and maintain accurate inventory counts and location integrity.\nEnsure all pallet configurations meet company standards and are stacked safely to maximum capacity.\nLoad, unload, stage, and transport inventory while minimizing product damage.\nPerform cycle counts and inventory audits as assigned.\nApply fall protection and safety harnesses in accordance with company and OSHA regulations.\nMaintain productivity standards while ensuring quality and safety expectations are met.\nSupport receiving, shipping, replenishment, and storage operations as workload demands.\nPerform additional duties as assigned.\nTypes of equipment used\nTurret Stock Picker\nCherry Picker / Order Picker\nReach Truck\nRunner\nRC Truck\nElectric Pallet Jack\nOther Powered Industrial Trucks as needed\nSkills, knowledge & experience\nRequired\nHigh School Diploma or equivalent experience is required.\nMinimum 2 years of warehouse and powered industrial truck experience.\nProven leadership, coaching, or lead-person experience in a distribution or warehouse environment.\nValid PIT certification or ability to maintain certification.\nStrong understanding of warehouse operations, inventory control, and safety procedures.\nAbility to accurately recognize and match alpha and numeric inventory information.\nAbility to effectively connect with employees, supervisors, and management.\nPractical experience with RF scanners and warehouse management systems.\nBasic computer proficiency.\nAbility to perform basic mathematical calculations.\nAbility to stand, walk, lift, push, pull, and reach throughout a 10-hour shift.\nAbility to frequently lift up to 50 pounds.\nFlexibility to work overtime and adjust priorities as business needs require.\nDedication to upholding a safe and efficient work environment.\nPreferred\nPrevious Lead, Team Lead, or Supervisor experience.\nDistribution center experience.\nExperience working with voice-guided picking systems.\nExperience training and developing warehouse employees.\nExtensive understanding of inventory control and warehouse management systems.\nKey competencies\nLeadership & Team Development\nSafety Awareness & OSHA Compliance\nInventory Accuracy\nCommunication & Collaboration\nProblem Solving & Decision Making\nTime Management\nOperational Excellence\nAccountability & Reliability\nContinuous Improvement\nThis version upgrades the role from forklift operator to a working lead position. The lead supervises all 3rd shift forklift operators and remains involved in warehouse operations. Join us in this ambitious role to implement world-class standards and detailed operations.\nCengage is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws.\nCengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at .\nAbout Cengage\nCengage, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.\nCompensation\nAt Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy.\nThe full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. 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