{"id":3220589,"url":"https://alion.io/job/centene-corporation-account-manager","title":"Account Manager","company":{"id":647,"name":"Centene Corporation","domain":"centene.com","url":"https://alion.io/company/centene-corporation","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":6,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":15,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":{"label":"UTC-6 – UTC-5","utc_offset_min":-6,"utc_offset_max":-5},"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":70100,"max":126200,"currency":"USD","period":"year","gross":null,"usd_annual":126200},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Power BI","optional":false}],"status":"live","first_seen_at":"2026-10-23T00:00:00Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-25T07:10:57Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Position Purpose: Manage and maintain assigned account and client relationships and service responsibilities, including implementations, relationship building, monitoring contract compliance, and ensuring performance guarantees and general customer service to all accounts.\nKey Details: For this role, we are seeking candidates who reside in the Eastern Standard Time Zone or Central Standard Time Zone\nManage and maintain assigned account and client relationships and service responsibilities\nAssist in the project management of all contract implementations and in the establishment of strong account relationships while ensuring a smooth transition of services for members\nProvide training to clients on the use and function of the products and services\nCoordinate the design, development and rollout of product enhancements and related projects as requested by clients\nComplete regularly scheduled site visits, conference calls and vendor delegation meetings with all accounts\nAct as liaison between all contracts and company operating departments on Account Management issues\nCoordinate with the Quality Improvement department the tracking of all account related complaints/concerns and ensure timely follow-up, including resolution with all appropriate operations and/or corporate staff\nWork with staff to resolve problems or complaints identified by accounts and manage account issues to closure\nAssist the Director of Quality and Compliance & CEO in the development and completion of Account Corrective Action Plans\nSupport sales and business development opportunities and assist in the development of RFP's and expansion of new business\nTranslate ideas and client requests into actionable items for the operations, call center or product development team to enhance service delivery or new product offerings\nProvide support and strategic business insight about products and services to management, peers and clients\nAssist the Director of Quality and Compliance & CEO with monitoring and tracking legislative or regulatory changes and issues for all states of operation\nAbility to travel\nPerforms other duties as assigned\nComplies with all policies and standards\nEducation/Experience: \nBachelor's degree or equivalent experience. 5+ years of related account management, client services or other related experience. Previous experience as a lead in a functional area, managing cross functional teams on large scale projects or supervisory experience including hiring, training, assigning work and managing the performance of staff. Vendor Management experience strongly preferred. Advanced Excel as well as Power Bi skills are preferred.\nPay Range: $70,100.00 - $126,200.00 per yearAt Centene, we connect people to the care they need to live healthier lives - and the work you do here makes that impact real every day. You’ll take on meaningful challenges that directly support individuals, families, and communities, building your skills while making healthcare more accessible and effective. It’s work with a purpose you can see, backed by a team committed to improving lives well beyond the workday.\nCentene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.\nCentene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. 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