{"id":2602094,"url":"https://alion.io/job/centers-usa-pt-front-desk-assistant","title":"PT Front Desk Assistant","company":{"id":4423539,"name":"CENTERS | University and College Venue Operators","domain":"centersusa.com","url":"https://alion.io/company/centersusa","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Baltimore, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":32000,"max_usd":58000,"period":"year","method":"role_country_seniority_unknown","sample_n":3022},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-15T08:22:34Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-27T10:26:34Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"Overview\nCENTERS, LLC is a professional management firm specializing in facility, operation, and program management for higher education. CENTERS' management approach is customized for each client yet retains our uniform quality. Our firm unites site staff with a centralized administrative team, each contributing to the firm's goals and client needs. The CENTERS team is innovative, entrepreneurial, trail-blazing, and ambitious for both CENTERS and our clients. Today, CENTERS provides management services for 14 clients.\nCommitment to the well-being, security, and future of our employees is a priority. View the comprehensive information about the competitive benefits package on our careers page then scroll down to CENTERS Benefits (click link to view).\nResponsibilities\nPosition Summary The Part-Time Welcome Desk Attendant creates a positive first impression for recreation facility patrons and guests. This role supports access control, answers questions, processes routine transactions and registrations, maintains accurate records, and helps keep the entry and service areas organized, secure, and welcoming.\nEssential Duties\nReasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.\nGreets patrons and guests and provides courteous, accurate, and timely assistance\nVerifies identification, eligibility, membership, guest, and access information using established procedures\nAnswers telephone, in-person, and approved electronic inquiries and directs complex questions to the appropriate staff member\nProcesses routine sales, registrations, equipment checkout, reservations, and other front-desk transactions as assigned\nOperates access-control, point-of-sale, recreation management, telephone, and communication systems after training\nMaintains accurate transaction, access, equipment, lost-and-found, and shift records\nOperate washing and drying machines to clean facility equipment.\nPerform routine inspections of equipment for damage or malfunction, reporting any issues to management promptly.\nAssist with inventory management, including restocking supplies and ordering new equipment when needed\nMonitors the entry area and promptly reports access concerns, hazards, suspicious activity, or policy violations\nExplains facility schedules, programs, services, and basic policies using approved information\nMaintains the cleanliness, organization, security, and professional appearance of the welcome desk, equipment issue and lobby area; Organizes equipment and supplies\nResponds to emergencies and incidents according to established procedures and provides requested support to on-duty leadership\nProtects confidential and payment-related information in accordance with established procedures\nCommunicates unresolved patron needs, system issues, and shift follow-up items to the supervisor\nAttends required training, staff meetings, and emergency drills\nPerforms other related duties as assigned \nQualifications\nRequired Qualifications\nHigh school diploma or equivalent\nDemonstrated customer service, communication, and interpersonal skills\nBasic computer proficiency and ability to learn recreation management and point-of-sale systems\nAbility to handle routine transactions accurately and follow cash-handling and information-security procedures Ability to remain composed, organized, and attentive in a busy service environment\nPreferred Qualifications\nExperience in customer service, hospitality, recreation, retail, or front-desk operations\nExperience with access-control, recreation management, registration, or point-of-sale software\nCurrent CPR/AED and First Aid certifications \nWork Environment and Physical Demands\nWork Schedule Part-time schedule with hours varying based on facility operations and welcome-desk coverage needs. Early morning, evening, weekend, holiday, and special event availability may be required.\nWork Environment\nWork is performed in indoor and/or outdoor recreation, aquatic, fitness, customer-service, office, and activity spaces as assigned.\nThe environment may include moderate to loud noise, changing temperatures, humidity, wet surfaces, crowds, and exposure to cleaning products or outdoor weather conditions.\nThe position regularly interacts with patrons, students, guests, coworkers, vendors, and client representatives.\nWork may occur during early mornings, evenings, weekends, holidays, and special events.\nThe work environment described is representative of conditions encountered while performing the essential duties of the position. \nPhysical Demands\nMust be able to remain in a stationary position and move throughout assigned work areas for varying portions of the shift.\nFrequently communicates with and exchanges accurate information with patrons, participants, staff, guests, and emergency responders.\nFrequently uses hands and fingers to operate equipment, computers, radios, telephones, point-of-sale devices, or other tools required by the assignment.\nOccasionally bends, reaches, kneels, crouches, pushes, pulls, and moves supplies or equipment weighing up to 25 pounds, with or without reasonable accommodation.\nFrequently remains at or near a service counter and periodically moves through the lobby, entry, and adjacent work areas\nFrequently operates a computer, telephone, scanner, point-of-sale equipment, and other standard office devices\nMust be able to respond promptly to emergency situations and perform the essential duties of the position, with or without reasonable accommodation.\nThe physical demands described are representative of those required to perform the essential duties of the position. \nOther Duties\nPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.","description_format":"text","description_chars":5934,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-15T08:22:34Z"}],"visa":[],"liveness":{"score":81,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.9,"p_room":0.9,"age_days":11,"expected_fill_days":25,"reasons":["conf:4","urgency","win:mid"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/centers-usa-pt-front-desk-assistant","json_url":"https://alion.io/job/centers-usa-pt-front-desk-assistant.json","meta":{"generated_at":"2026-10-27T13:42:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2011,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4423539},"rest":"https://alion.io/mcp/rest/get_company?id=4423539"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcenters-usa-pt-front-desk-assistant"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcenters-usa-pt-front-desk-assistant"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcenters-usa-pt-front-desk-assistant"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/centers-usa-pt-front-desk-assistant\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcenters-usa-pt-front-desk-assistant"}]}