{"id":2602121,"url":"https://alion.io/job/centers-usa-pt-operations-assistant","title":"PT Operations Assistant","company":{"id":4423539,"name":"CENTERS | University and College Venue Operators","domain":"centersusa.com","url":"https://alion.io/company/centersusa","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cleveland, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":36000,"max_usd":79000,"period":"year","method":"role_country_seniority_unknown","sample_n":9949},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-15T08:22:34Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-15T15:49:13Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Overview\nCENTERS, LLC is a professional management firm specializing in facility, operation, and program management for higher education. CENTERS' management approach is customized for each client yet retains our uniform quality. Our firm unites site staff with a centralized administrative team, each contributing to the firm's goals and client needs. The CENTERS team is innovative, entrepreneurial, trail-blazing, and ambitious for both CENTERS and our clients. Today, CENTERS provides management services for 14 clients.\nCommitment to the well-being, security, and future of our employees is a priority. View the comprehensive information about the competitive benefits package on our careers page then scroll down to CENTERS Benefits (click link to view).\nResponsibilities\nPrimary Responsibilities:\n[To perform this job successfully, an individual must be able to perform primary and administrative responsibilities satisfactorily.]\nGreet all members and guests who enter the facility, ensuring proper identification is used.Communicate and enforce all policies and procedures to patrons in regards to access control, sales, and registrations.\nBe knowledgeable about programs and services offered by University of Recreation & Wellbeing in order to communicate all policies and procedures to patrons and guests and answer questions they may have about our facility, memberships, or programs and services.\nProvide tours to current and prospective members of the Recreation Center.\nContinually monitor and maintain cleanliness of entire facility, including, but not limited to, lobby, fitness spaces, equipment, locker rooms, and restrooms.\nUnderstand and demonstrate competencies in department Emergency Action Plan.\nEnsure facility laundry is completed throughout the day.\nKeep a clean and presentable workspace.\nRepresent University of Recreation & Wellbeing at all times.\nAssist the Operations Supervisor/Professional Staff with tasks as requested.\nOther duties as assigned.\nFinancial:\nAbility to handle and count money while reconciling money drawer.\nTake payments for guest passes and single-use towel services.\nEquipment Issue:\nReserve racquetball and squash courts for patrons.\nIssue equipment through Rec Automation.\nComplete inventory checklists and communicate to the supervisor when equipment is not returned.\nProperly enter student and guest information into database.\nDocument all access control and system issues.\nRelay pop-up messages to members and troubleshoot accordingly.\nAdministrative Responsibilities:\nAttend staff meetings and trainings hosted by University of Recreation & Wellbeing.\nFile all forms in the appropriate areas at the end of each shift.\nCheck email on a regular basis for communication amongst Operations staff.\nMonitor the intranet for announcements and resolution of issues affecting Operations staff.\nMaintain lost and found database documenting items found within the Recreation Center and inquiries from patrons regarding lost items.\nOther duties as assigned.\nQualifications\nMust be actively seeking a degree at Cleveland State University \nAbility and willingness to enforce policies and handle conflict\nStrong customer service skills and basic knowledge of computer skills\nAbility to handle several tasks at once with frequent interruption\nAbility to be certified as a CPR/AED/FA Professional Rescuer through the American Red Cross\nWork Environment and Physical Demands\nWork Environment:\nOffice environment/fitness center environment\nModerate to loud noise \nPhysical Demands:\nStanding or walking\nRepetitive wrist, hand, or finger movement (while operating computer equipment)\nOccasional bending, stooping\nEye-hand coordination (keyboard typing)\nHearing and talking\nOther Duties\nPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. 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