{"id":2106457,"url":"https://alion.io/job/centerwell-center-administrator-2","title":"Center Administrator","company":{"id":3828747,"name":"CenterWell","domain":"centerwellcareers.com","url":"https://alion.io/company/centerwell-senior-primary-care-2","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":89,"open_postings":16,"ghost_share":0,"stale_share":0.625,"repost_share":0,"time_to_fill_p50_days":20,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pompano Beach, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":71100,"max":97800,"currency":"USD","period":"year","gross":null,"usd_annual":97800},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-08T20:32:51Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-19T07:18:52Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"Become a part of our caring community\nThe Center Administrator oversees daily operations at senior primary care centers, ensuring a smooth, patient-focused care. This dynamic leadership role combines strategic planning, financial oversight, and team collaboration to drive quality outcomes and support key initiatives, including compliance, retention, and performance metrics. Responsibilities may vary by location as determined by local leadership. You will report to the Associate Operations Director.The Manager, Clinic/Center Administration oversees staffing plans, policies, and procedures for the facility, partnering with clinicians to support patient outcomes. This role makes decisions on departmental resources and operations, collaborates across departments, and communicates with other managers through briefings and meetings.\nJob Functions:\nLeadership & Operational/Organizational Management:\nOversee operations within a multi-physician office or clinical group, maintaining an owner-operator mindset and leading by example, while supervising and managing Medical Assistants (MA) and Front Office (FO) staff to promote a positive team culture, guide performance expectations, and manage daily schedules.\nEnsure adherence to state and federal regulations.\nPlan and execute staff meetings, demonstrating strong financial acumen and managing Profit & Loss (P&L) to connect strategy with business results.\nManage front-of-house and back-office operations, ensuring the center is clean, organized, and welcoming.\nManage center associates ensuring sufficient staff, onboarding new associates, including providers, and ongoing training and development\nConduct monthly meetings with Regional AOD, AMDs, and providers.\nMonitor and improve NPS Scores, providing explanations and conducting service recovery requests.\nFoster effective collaboration and communication with colleagues, patients, and key stakeholders.\nProvide assistance with administrative duties such as expense reporting, new provider hiring/onboarding, license/credentialing management, scheduling, etc.\nClinical/Patient Management:\nCommitment to creating patient-centric environments and fostering a culture of care and connection.\nDeliver service excellence by prioritizing patient needs, ensuring high satisfaction, and including their perspectives in decision-making.\nPartner with clinical leadership to address clinician performance issues and manage and resolve patient complaints, focusing on retention and acquisition.\nConduct monthly safety audits, performing audits of clinical logs to ensure compliance and quality, manage MSDS and OSHA concerns, and address clinic operation opportunities.\nCollaborate with providers on patient terminations in collaboration with risk management.\nDyad Partnership:\nCollaborate with clinical dyad partners, meeting regularly to align on clinical and operational goals and building high-performing teams with clinical and operational staff.\nMaintain regular communication to align on performance, strategies, and team management.\nEnsure unified decision-making and consistent messaging for cohesive leadership.\nWork together towards common goals that support the mission, vision, and values, along with overall patient experience outcomes.\nManage clinic/market dynamics and engagement interdependently.\nMonitor and communicate incentive plans effectively.\nCollaborate with clinical dyad partners to develop provider engagement strategy plan to mitigate turnover, improve provider satisfaction and burnout.\nUse your skills to make an impact\nRequired Qualifications:\n3+ years of operational leadership experience within a multi-physician office or clinical group, including front of house management and clinical operations, along with direct leadership experience and a demonstrated ability to lead, coach, and mentor teams.\n Must be Bilingual in English and Spanish\nHealthcare practice management experience.\nUnderstanding of state and federal healthcare regulations.\nExperience with Electronic Medical Record (EMRs) or Health Information Management (HIMs) systems and knowledge of various software tools.\nProven interpersonal skills with the ability to interface effectively both internally and externally with a wide range of people including physicians, office staff, hospital executives, medical groups, IPA's, community organizations and other health plan staff.\nJob is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. Candidates selected for this job will be required to be screened for TB.\nCurrent CPR certification Associates working in the State of Florida will need ACHA Level II Background clearance.\nPreferred Qualifications:\nBachelor's degree, preferably in Business Administration, Healthcare Administration, or a related field; or, in lieu of a bachelor's degree, 5+ years of Healthcare Administration/Leadership experience\nFull-risk VBC experience\nBasic knowledge of Population Health Strategy\nFamiliarity with Medicare\nExperience managing a budget of $500,000+\nWork Hours: Monday - Friday 8am - 5pm\nLocation: Pompano Beach, FL\nAlert:\nHumana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from  with instructions on how to add the information into your official application on Humana's secure website.\nScheduled Weekly Hours\n40Pay Range\nThe compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$71,100 - $97,800 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.Description of Benefits\nHumana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.About Us\nAbout Conviva Senior Primary Care: Conviva Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of Humana’s Primary Care Organization, which includes CenterWell Senior Primary Care, Conviva’s innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health - addressing the social, emotional, behavioral and financial needs that can impact our patients' well-being.About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com. Equal Opportunity Employer\nIt is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.","description_format":"text","description_chars":8763,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Spanish","level":"Proficiency (C2)","optional":false},{"language":"English","level":"Proficiency (C2)","optional":false}]},"benefits":["Life insurance","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Home Care Services","Primary Care & Medical Centers"],"lifecycle":[{"event":"open","at":"2026-10-08T20:32:51Z"}],"visa":[],"liveness":{"score":51,"band":"ok","label":"Likely open","p_open":1,"p_active":0.563,"p_room":0.9,"age_days":10,"expected_fill_days":20,"reasons":["conf:0","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-10-19T05:45:15Z"},"pay":{"stated_usd_annual":97800,"is_top_pay":false},"html_url":"https://alion.io/job/centerwell-center-administrator-2","json_url":"https://alion.io/job/centerwell-center-administrator-2.json","meta":{"generated_at":"2026-10-19T09:55:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7011,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3828747},"rest":"https://alion.io/mcp/rest/get_company?id=3828747"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcenterwell-center-administrator-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcenterwell-center-administrator-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcenterwell-center-administrator-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/centerwell-center-administrator-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcenterwell-center-administrator-2"}]}