{"id":1598527,"url":"https://alion.io/job/centerwell-receptionist-5","title":"Receptionist","company":{"id":3828747,"name":"CenterWell","domain":"centerwellcareers.com","url":"https://alion.io/company/centerwell-senior-primary-care-2","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":90,"open_postings":18,"ghost_share":0,"stale_share":0.611,"repost_share":0,"time_to_fill_p50_days":18,"computed_at":"2026-10-10T05:45:15Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Baytown, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":28000,"max_usd":49000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3167},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false},{"name":"HIPAA","optional":true}],"status":"live","first_seen_at":"2026-10-01T18:39:24Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-11T21:47:53Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"Become a part of our caring community\nThe Receptionist receives and correctly routes incoming and outgoing telephone calls and accommodates visitors to attend to all callers/visitors promptly, courteously, and accurately. The Receptionist performs basic administrative/clerical/operational/customer support/computational tasks. Typically work on routine and patterned assignments. Checking in and outpatients, insurance verification and data entry.Center Address: CenterWell Baytown, 6515 Garth Rd, Ste:150, Baytown,TX 77521\nEssential Functions\nAnswer phone calls using a Genesys system.\nEnsure accurate processing of all requests by taking appropriate action, such as scheduling appointments, taking messages, transferring calls to appropriate staff.\nEnsure records are maintained by documenting discussion, messages and actions taken to process inquiries.\nResolve patient issues through independent problem solving and with a goal of first call.\nRequired Qualifications\nHigh School Diploma or GED required.\nMinimum of one (1) year of experience in a healthcare setting preferred; however, candidates with a strong customer service background in retail, hospitality, call centers, or similar service-oriented environments will be considered.\nMust be proficient in the English language, including the ability to effectively communicate with patients, visitors, providers, and team members\nOrganizational, written and verbal communication skills.\nAbility to remain calm and helpful even when dealing with upset customers.\nFoster teamwork and partnerships with cross-functional departments to resolve issues and improve customer experience.\nProficient with Microsoft Office applications including Microsoft Word, Excel and Outlook.\nPreferred Qualifications\nBilingual English (read, write and speak) and Spanish.\nExperience in EMR systems such as E-Clinical Works, Epic, Athena Health, or NextGen.\nMedical setting front desk experience.\nCustomer service experience.\n1+ years of experience in a customer service-oriented environment.\nKnowledge of and strict adherence to HIPAA\nAdditional Information\nWork Schedule: Monday - Friday, 8am- 5pm\n PLEASE MAKE SURE YOU ATTACH YOUR RESUME TO YOUR APPLICATION (PDF or Word format) **\nUse your skills to make an impact\nAlert\nHumana values personal identity protection. Please be aware that we may ask applicants to provide their Social Security Number, if we do not already have it on file. Humana will send an email from  with instructions on how to add the information into your official application on Humana's secure website.\nInterview Format - HireVue\nAs part of our hiring process for this opportunity, we will use an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you on your relevant experience at a time that is best for your schedule.\nBenefits\nHumana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security-both today and in the future, including:\nHealth benefits effective day 1\nPaid time off, holidays, volunteer time and jury duty pay\nRecognition pay\n401(k) retirement savings plan with employer match\nTuition assistance\nScholarships for eligible dependents\nParental and caregiver leave\nEmployee charity matching program\nNetwork Resource Groups (NRGs)\nCareer development opportunities\nScheduled Weekly Hours\n40Pay Range\nThe compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$41,800 - $50,400 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.Description of Benefits\nHumana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.About Us\nAbout CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient’s well-being.About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com. Equal Opportunity Employer\nIt is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.","description_format":"text","description_chars":6972,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Life insurance","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Home Care Services","Primary Care & Medical Centers"],"lifecycle":[{"event":"open","at":"2026-10-01T18:39:24Z"}],"visa":[],"liveness":{"score":54,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":0.9,"age_days":8,"expected_fill_days":18,"reasons":["conf:0","stale_co","wave","velocity","win:mid","comp:junior,brand"],"computed_at":"2026-10-10T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/centerwell-receptionist-5","json_url":"https://alion.io/job/centerwell-receptionist-5.json","meta":{"generated_at":"2026-10-11T22:25:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12230,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3828747},"rest":"https://alion.io/mcp/rest/get_company?id=3828747"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcenterwell-receptionist-5"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcenterwell-receptionist-5"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcenterwell-receptionist-5"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/centerwell-receptionist-5\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcenterwell-receptionist-5"}]}