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Location
Remote/Hybrid (Malaysia)
Employment
Full-Time
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Centific is an American company spun out of the localisation group Pactera EDGE that supplies the data, evaluation and engineering services artificial intelligence systems need in production. Its work covers multilingual training data collection and annotation, human evaluation of model outputs, red teaming, and the engineering to deploy models into enterprise and retail environments, drawing on a contributor network spanning many languages and markets. Headquartered in Redmond, Washington, it works with large technology companies and enterprises, and its heritage in localisation is what gave it the global human capacity this work requires.

About Centific

At Centific, people are at the center of our culture.We constantly seek out opportunities for people to enhance their skills,

and emphasize work-life balance for all our employees.We believe that competition can bring out the very best in people

- from our annual creative film and speech contests to our weekly office game tournaments,we mix work and play to engage our people and help our clients succeed.

About Job

Overview

The Project Coordinator (PC) is responsible for the day-to-day running of the project. They act as the point of contact for Project Associates (PAs) and crowd resources. The Project Coordinator communicates project details and addresses project issues on a resource level. Entry-level position.

Duties and Responsibilities

  • Does not directly manage internal resources.
  • Compiles reports on daily production.
  • Responsible for compiling timekeeping records for project level.
  • Follows and helps to update Lean documentation.
  • Communicates project details and training with PAs and crowd resources.
  • Addresses project issues on a resource level.
  • Work with other PCs, PMs, and SPMs to ensure appropriate coverage of all duties within the appropriate process flow.
  • Respond to ambiguities/changes/updates from PM(s) and/or SPM(s) in a timely manner.
  • Identify and communicate process improvements or areas of waste to enhance process flow and promote efficiency.
  • Complete End of Day (EOD) reporting pertaining to process flow to ensure proper hand off to the next shift owners.
  • Meet or exceed all daily, weekly, and monthly KPIs pertaining to the specific process flow of the assigned project.
  • Additional duties as required. Requirements
  • College/University degree.
  • Basic familiarity with Microsoft Office 365 including Outlook, Excel, and PowerPoint.
  • General knowledge of online communication.
  • Willingness to work overtime if necessary.
  • Remote, office, or hybrid work environment depending on specific position.
  • Ability to follow directions and perform time bound tasks accurately and efficiently.
  • Ability to perform repetitive tasks without degradation in quality.
  • Detail-oriented problem-solving mindset.
  • Organized and focused enough to work independently as a role player within a team environment.

Centific is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, citizenship status, age, mental or physical disability, medical condition, sex (including pregnancy), gender identity or expression, sexual orientation, marital status, familial status, veteran status, or any other characteristic protected by applicable law. We consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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